I love this bank. Having recently transferred my account to here from another bank, I did my…read moreresearch to find a bank that would do what I needed it to do and Bank Of America came through on all accounts. While this review is specific to the Hinsdale branch, I actually opened this account when I lived in Florida as a secondary account and the Tampa branch (on Kennedy) was great as well. My old bank (a credit union) must have been for people who managed small amounts of money because everytime I needed larger amounts of money ($9000 or more out of MY account to pay contractors, etc) I had to tell them days in advance. WHAT? It's my money. Give it to me! Or how about when the teller commented on the size of a check I deposited (big or small). Hey- none of your business! Bank of America does none of this and for that I am happy. When you walk into the physical bank, you are always greeted- sometimes by name, and directed to a teller who quickly takes care of your needs. Not feeling like interacting with a person? Use their ATM- they were one of the first to eliminate the envelopes for deposits, instead, giving you a copy of the check that the machine usually automatically reads (unless the check has bad penmanship on it and then you have to enter in the amount). And they have a wide network of ATM's for me to use. I love to bank on line and their website is easy to navigate and my bills are quickly and easily paid. It is easy to move money between accounts and I can pay my mortgages electronically just by pushing a button. Never thought I'd be reviewing a bank on here. But if you live in the area, I'd suggest you take a look at Bank of America. You'll be pleased that you did.

This review is for the loan and mortgage service…read more I was trying to apply for home loan. The tellers and manager were very professional in this location and polite. They referred me to their loan officer. Called the loan officer several times without a response. The fourth time, he responded but was too busy to give me any information. He promised to call me back but it never happens. I ended up applying online. But then the process is just too tedious. Not recommended.

They're a regional bank and take really good care of their customers, especially for business…read morebanking. Great customer service. Extremely transparent.

Parkway Bank does not protect you when you use your debit card. A company took $652.00 from me…read morewithout delivering the merchandise and Parkway Bank did not find the debit card claim in my favor even though I provided documentation where the merchant admitted he never sent the merchandise. Parkway Bank is completely untrustworthy and I hope you never use this bank. Find a good bank instead.

Had an issue with a money order I had deposited into my brokerage account. While the issuing…read moreinstitution was continuously horrific to work with, the people at Schwab made every effort to provide a cure for the issue. This is my first review of anything, ever. That's how much their support meant. Thanks to Kevin, specifically. This event occured back in February 2010 ,and his professionalism has stuck with me. Really appreciate it!

Every experience I have at this branch has been positive. I have been a long-time customer at this…read morelocation and Sarah Lubas at the front always goes the extra mile to help and make my experience as easy as possible. She is helpful, personable, and always knows how to resolve every situation. I highly recommend this establishment because of the high quality of service from people like her.

I went to chase bank on 04/04/2022 at or around 2:21pm. I entered the main lobby area and walked…read moretoward the teller station. I was confronted by a Chase employee who asked what I wanted. He purposely positioned himself to block me from the teller station. I told him that I would like to pay an overdraft fee. He told me that I could not. He did not even offer me an opportunity to wait to be helped. I then was confronted by a second Chase branch employee. He said his name is Jon. He said that I could not be helped. He never offered me the opportunity to wait for help. He never offered anything remotely close to appropriate, reasonably expected basic customer service; neither of them did. I believe they discriminated against me on the basis of race and prejudice. This was the second time I have been denied service at this bank. I went to the bank about 1-2 months earlier and was also denied service. This happened at the branch located at 550 W. Adams. No one should tolerate racial discrimination. If they have done this to you too or anyone you know file a complaint with federal Office of the Comptroller of Currency or the CFPB asap.

After 10 years of banking at Chase IM DONE! I had a very large sum of money deposited into my…read moreaccount from a cashed out stock and Chase closed my account for 3 weeks because they made several mistakes on their end. They promised access to the account within a week, 3 weeks later I am STILL locked out of my account and have no access to MY money to pay bills, buy groceries etc. They have several managers and the vice president of IT working on the case and yet.. no answers. They are losing a loyal customer, and a loyal customers family members. US bank here we come!

Yeah, avoid this bank at all costs. The Cicero and N. Riverside branches are jokes that are not set…read moreup to handle International Travel (numerous problems) and they won't even cash a payroll check if you do not have the equal amount in your account. When asked for a reason, I was met with "well we are a small bank and care more". Along with that statement came other excuses with the ultimate notion that I might as well go to a Big Bank bc they simply cannot handle the basics of banking. Don't expect much help from any managers either

Great bank. I only bank with small banks and this is as good as it gets. Everything is cheaper than…read morein the large banks. The cashiers are nice. They also have a phone app for Android and iPhone (too bad I have Windows Phone). It still works on my old 2011 android phone with android 2 point something. The app lets you make check deposits using your phones camera. Very convenient and just like the big banks. It also lets you check your balance of course. The drive-thru opens 1 hour earlier and closes 1 hour after the posted lobby hours. They also have an outdoor ATM where you can withdraw and deposit money.

Everyone is so nice, from the security guard to the bankers... I was treated with respect from the…read moretime I walked in. Tia in HR is AMAZING to work with. She is so kind and respectful.

Bank Financial has been my neighborhood bank forever! Amazing people to communicate with and…read moreloyalty always! I highly recommend... Nancy Bonkowski