Beautiful Community and outstanding service. You feel right at home within minutes of walking…read morethrough the door.

Don't EVEN think about it! My mother was there 4 yrs (Long story) They over charge you, lie to you,…read moresteal from you, and then some. If you love your family member, DO NOT CONSIDER HARBOR CHASE OF ROCK HILL! Turn over is very high. If you have a problem their corporate office will not step in and assist you. At first glance they look great...do not be fooled. It's a very expensive mistake. Take your loved one elsewhere!

My sister was a resident for 16 months, and is now living on her own in the community! She entered…read moreChandler confused and unabel to take care of her daily needs. Thanks to the support, assistance, and culture provided at Chandler, she regained basic and more advanced self-care skills, regained her memory skills, and reclaimed her initiative. During her residency, she enjoyed regularly scheduled group activities and outings, and developed warm and lasting relationships with her fellow residents and with staff members as well. Staff members were always available to me to answer questions and provide updates on her status and progress; they genuinely care for each resident, and strive to make Chandler a real home!! I can't say enough in recommending Chandler to others!

Thanks for always being so kind to your community. I really feel like the folks that run this…read morefacility are about the heart of the matter!!!! Couldn't tell you how many times they have stepped up and fed there local first responders. They love there community, and who wouldn't want to be part of a beautiful place like this!!!

My parents, in their 90's, lived at Emeritus at Chandler Place for four years and were absolutely…read moretreated like "royalty" every single day by each and every employee of this establishment. It is very refreshing to observe how well a team can work together to provide such impeccable care and service. Executive Director, Denise Cobb and the management team are, without a doubt, some of the most "down-to-earth" professionals to deal with and handle all situations with such grace and ease.

After a family experienced an emergency they needed a solution on a Saturday and Visiting Angels…read morewas there and eager to assist! Their staff can offer around the clock care when needed and their staff is professional. I watched one of their caregivers take her time and try to make sure the client was calm and comfortable, she showed so much compassion. Great agency and Kim,Krystal and Daryl are easy to work with. Thanks for being a ram in the bush for this family!

The clients are amazing. sweet as can be! simply love my job! the company is very accommodating,…read morestaff is amazing,but company could pay more.

This place is nothing but a money racket!! Run down and CHEAP! They do not care about the…read moreresidents all they care about is getting their money! Fees go up every single year. Residents get one meal a day, nothing extra and have to pay to take any food upstairs back to their apartment. They also have to pay a fee if their meal is brought up to them or anything extra. A package that may be left at the front desk, well they will charge a fee to bring that up to a room too! Guess they gotta pay for those new cottages now they are building! And....heaven forbid your parent have a mental health issue as most older people DO get. No kind of help here for that. They will not take care of your parent in the skilled nursing and or rehab. Will let them lay around in a wet diaper to get a severe UTI and they don't monitor them closely enough. I would never recommend this place to anyone!

From the owner: Our mission is to provide services that inspire, encourage, and empower seniors, while…read moredemonstrating the love of Christ to support individual well-being.

Submitted on line request wanting to set up a visit and get additional information on this…read morecommunity. Employee returned my call. While I wanted to stop by at 2pm, I agreed to come in at 2:30 as caller shared she had another appointment which she didn't want to impact my visit. I showed up at 2:20pm and checked in. Announced my prescience and reason for visit to receptionist. Sat down and waited until 2:45pm. No one had said another word to me while I waited. Got up, signed out and left. Have yet to hear anything back from the community.

Harborchase is a great community that offers care for both assisted living and memory care…read more Friendly staff from the front desk through the halls, everyone greets you with a smile. Open communication with the leadership team to help create a partnership in caring for your loved one. It feels like family and they treat you as such

wow I would not send your family here. they are always under staffed. There is mold in some rooms…read more The company who owns them is only in for the money.

I was working with a family who had experienced an emergency and needed a Senior living solution…read moreFAST. I called Mr. Tinsley and he quickly scheduled a visit and started the process to help this family! Their staff is very professional and their Executive Director and Residential Care Coordinator and staff are compassionate and love their residents. Stop by and take a tour! Beautiful community with a beautiful foyer and you are always greeted with a SMILE!

We recently visited Emeritus at Spring Arbor while looking for a assisted living facility for our…read moreaunt. We visited several facilities in North and South Carolina since we live on the border. As a Nurse Practitioner, I look at facilities with a critical eye. Nicely laid out on one level, made it more manageable for the population they serve. Small and immaculately clean without any flowery fragrances covering other scents. Spring Arbor had all the prerequisites we were looking for. Small, immaculately clean, happy residents, and a caring, competent nursing staff. Their on site nurse exhibited a high degree of professionalism and caring for the residents She answered all questions thoroughly and we felt comfortable recommending this facility.

My grandmother was here for three years and she recently left to go to a nursing facility. 20…read moreminutes after being transferred she was examined by the head RN of the nursing facility and he found multiple bedsores on feet and buttock. According to him these are easily preventable and a minimal expectation from an assisted living facility. Every time I visited my grandmother for the last year, she smelled like feces. Her adult diapers were not being changed enough. She had the highest and most costliest level of care and still the stench of her room was almost unbearable even in the hallway. Additionally, she and my grandfather were billed for many weeks after his death and her transfer to hospital and nursing home even though the Director said she would "work with us". When my mother called this director her calls were not returned by the director or assistant director for at least a week (this is still pending). The husband and wife physicians that cover this assisted living facility would not return calls to the medical power of attorney (my Uncle) for more than 6 months and would bill for suspicious Medicare charges without clear documentation of services being provided or even necessary. I would avoid this facility at this time---Summer 2013.

Staff was very good. However, my room had roaches. I killed around 3 & there were more still when I…read morewas discharged. Dust could be seen in the AC unit & roaches came from it. Room needed a deep clean. You could see grim in places around the bed frame. I would not recommend the place.

My mother has been here for almost 2 years. She was first in assisted living and has now moved to…read morememory care. The staff seem friendly and my mother is happy.