Easy, no appointment necessary, for lab work, part of the Providence network…read more After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient.

Generally the staff is competent, friendly and my waits for my appointment are not long. However,…read morethe problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.)

For 20 years whenever I need bloodwork, this is where I come. Co-located with Providence Medical…read moreGroup, which is where my Primary resides, it is super convenient to walk across the hallway to get bloodwork done. My doctor initiates the order and it's there when I arrive. Everyone working here is friendly, professional, caring and most important, take vials of blood without causing pain or needing multiple pokes! So important. After visiting so many times, I realized I never wrote a review. I want to give a shout out and thanks to everyone who works here. Thanks for the service you provide and the care in how you deliver it. Appreciate the sense of humor, too! Thanks!

Very friendly staff. You're in and then out...quickly. Parking is available and near the lab…read morebuilding. I find that the online appointment procedure is somewhat daunting. Could they simplify it somewhat?

I had a bunch of lab tests. Had to bring in various biological samples. When I got the collection…read morecontainers I had to present my ID, insurance cards, etc. I watched them enter the info into the computer, just as I had watched the receptionist in my doctor's office enter it moments before. I was told I had to have an appointment to be allowed to drop off the samples. Seemed odd, but ok. I couldn't be sure when I could collect the samples, some of which were time sensitive, so I collected the samples before trying to make an appt. When I tried to make an appointment there were none available for the time-sensitive materials I had just collected. Now What? I tried to call to ask what I was sposed to do. First I was dropped into the general Legacy Health System where I was on hold for about ten minutes listening to a long message "if this then that, if that then this, if the other thing, then the other, Covid information, Covid immunization information, if this than that again, etc. etc.," finally got to select the number for my need, where I again waited about 10 minutes, again sitting through "if this then that, if that, then this, if the other thing, then the other, Covid this, Covid that, etc. etc., When a human finally answered I was transferred to the lab where once again I sat through "if this then that, if that, then this, if the other thing, then the other, etc. etc.," for another10-12 minutes. No one from the lab ever answered. Since I had already collected the specimens I decided just to drive to the lab before the clock ran out. I hoped someone with common sense would accept them. At the lab no one seemed to care that I didn't have the mandatory appointment. They asked for all of the same information they had entered into the computer less than 24 hrs before. I explained the confusion I'd experienced when I couldn't make the mandatory appointment in time to meet the lab deadline. The receptionist said, like I'm a little slow "well, if you have a specimen to drop off you don't really need an appointment!" I suggested it would be helpful if there was a note adjacent to the online appointment link stating that lab specimens could be dropped off even if no appointments were available. The receptionist shrugged, said he has nothing to do with that. This is the first time I've dealt with the Legacy system. I liked the new specialist I saw, I was thinking about becoming a Legacy patient. Nah. Can't get through on the phone, told an appt was required, but couldn't make one, and staff who are unconcerned with the patient's experience in the Legacy system. I sure hope Legacy lab staff's systems and personnel are more responsive than I experienced in my efforts to get there.

I had an appointment for 12:45. I have been waiting to be seen and it's 1:25 pm…read more Why make an appointment if they don't care. Very unprofessional, disappointing. Type of care: any type is apparently inappropriate why does it take 45 mins to see someone with an appointment. I don't know why I tried again.

I made a urgent care appointment for a cut on my heel, for 11:30 today, Sunday July 12. I get a…read moretext as i am walking in, saying they are ahead of schedule and do i want to come in early. I told the receptionist and she didn't say anything. People come in after me and get taken back. 11:50 they call my name. The assistant takes vitals then asks when I got a tetanus shot. I said a few years ago. She says she will look it up. 15 min go by and no sign of her. I find the information on my phone and stick my head out the door and tell her. She says she couldn't find it, but ok. I wait in the room for another 20 min with not one person coming in ever to talk to me, to communicate in anyway, so i left. The assistant was just sitting at her computer and never said one word as i left. I get a cancelation text as i am driving away, but they are refusing to refund the co pay they charged me. Horrible communication and customer service.

I had a great experience today as a walk-in client. I showed up right after opening at 7:30a on a…read moreMonday and waited maybe 10 minutes before being seen. I was back in my car at 8a. Angela was awesome too! Friendly and super efficient. The entire experience was smooth and painless.

I was leery about walking into a Safeway store (Quest is located inside) to get my blood drawn…read more Months before I was reading reviews from this location and one name kept appearing with stellar reviews, 'Angela'. It was my lucky day, Angela was working the day I went in... YAY!!!! I can now say, ALL of the 5 star reviews that mention Angela are absolutely true. She's fantastic at her job (professional, friendly and efficient). Thanks Angela!!!

Holy holy moly y'all. I haven't had a good ARM blood draw in Oregon yet. But this Lab Corp I did…read more The same woman who was reception, drew my blood. I told her, as this is MY standard, that I wanted my hand drawn. She said I'd usually say okay, but we have a lot of vials to fill. I reluctantly said okay fine. But wow. No pain on inserting the needle. No pain AT ALL. But more than that, NO bruising. And we filled a LOT of vials of blood. I'm so thankful. This was such a quick and easy appointment. And the quality was 10/10.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Obscene wait time with scheduled appointment…read more My husband scheduled his blood draw appointment for Saturday at 10. We arrive here promptly and find out people have been waiting since 8:30am! There is an 85 minute wait. No, thank you! Can you imagine all of these people, including my husband, had to fast for 12 hours and now have to increase their fasting time due to the lack of staff today?! How hard is it to draw people's blood?! My husband is rescheduling his appointment, but wow, I hope this is not normal. This shouldn't happen.

Wow, I honestly can't believe how quickly I was in and out. The other reviews almost scared me off,…read moreand I'm so glad I chose this location anyways! Writing this in the parking lot now at 10:10, I walked in at 9:55 AM on a Friday, fully expecting to wait a few hours. The kiosk was easy to check in with, and I was offered a spot at 10AM with the option to wait in the lobby or go walk around until they were ready. I brought the book I've been meaning to read and didn't even get half a page in before they called me back. The gal working with me was super kind and friendly, and I actually felt super relaxed despite my medical anxiety. She answered all of my questions and got me in and out in minutes. I never leave reviews for anything, so I mean it when I say take the negative reviews with a grain of salt. All of the employees were very quick and kind, and it sounded like they worked well as a team to get people in and out. I wish I caught the gal's name, but if we talked about the tulip festival- thank you for providing exceptional customer service and care! You rock!

Made appointment online, paid, but they didn't show up. They didn't respond via phone, text, nor…read moreemail. They might not actually exist anymore? Call and see before making an appointment, and good luck!

On 10/13 Stumptown did a blood draw and delivered the results to LabCorp for processing. Since…read morethat time and despite repeated desperate attempts on my part and on the part of my doctor, no results have been forthcoming. I've contacted Stumptown and the one time I got thru to a person I was assured they would fix the problem. Nothing happened. I've tried to contact LabCorp and they are also unreachable and unresponsive. For both companies, the online app is a barrier not a portal. I cannot recommend these companies. Their online apps are incomplete. And their followup service is totally missing.

Had a great experience here especially after originally going to another lab and having the worst…read moreexperience I've ever had. Customer service was excellent as well as the whole experience. I would definitely come back to this lab again.

What a lovely, friendly, FUN and professional team! Even…read moreearly in the AM so cheerful and welcoming, thx you! Went in for increase is life insur... Tyrell (hope spelt correctly, if not plz forgive me) Was absolutely amazing! Sweet and professional, very easy with my blood draw too. Cheers to the entire team and keep up the positive environment