My primary care provider referred me to Urgent because I was having difficulty breathing, not due…read moreto COVID. The providers were very thorough. They were just supposed to listen to my heart, but they also did an EKG and an X-Ray. They also did a COVID test, and were very kind, even though my anxiety was elevated. I was only there for two hours. If you want to be out of there as quickly as possible, I recommend going to their website and reserving your spot. The appointment I reserved was for noon and I was seen ten minutes later.

Came here with acute back pain after a car accident , after being asked a lot of questions made me…read moredo a recorded statement making me feel like I was on trial ,the doctor finally comes in pressed on my back, says its muscles and walks out , prescribed ibuprofen and says nothing about follow up care, no imaging. I feel I could have gotten better care anywhere else. don't come here after a car accident you are better off at the ER where they will actually do imaging.

They were very compassionate and understanding. I appreciated them setting me up with the right…read morereferral's and appointments post visit.

TERRIBLE experience; I was 5 min late to my appointment to get a tetanus shot and they wouldn't see…read moreme. Go anywhere else.

I received excellent care today. Dr. Daniel Miller was professional, kind, and truly attentive - he…read morelistened carefully and made me feel well cared for. I was very satisfied with the visit. There was almost no wait in the reception area, and all necessary tests were done right on site. I would definitely recommend this office and will continue using their services when needed.

I made an appt yesterday for 8am today at this clinic for what I think is a hernia. I arrived at…read more7:57, doors locked so I sat on the bench outside. At 8am, a front desk worker opened the door and informed me the provider was running late due to traffic and something about other clinics being closed. She said she would bring me back when he arrived, and closed and locked the door, leaving me to wait outside. 10 mins later she opened the door again and said he wouldn't arrive until 8:20-8:30 and she would update my appt and that I could go to the coffee shop next door. She would not let me wait inside the clinic. She said she would call me when he arrived. I went to wait in my car. At 8:35am I went back to the clinic and the door was locked. She came to the door and said the provider was still not there and I asked to use the bathroom. When I was finished she escorted me out, again not letting me wait in the clinic. I told her I had a 9am work meeting and she offered to reschedule me. I said no, and went back to wait in my car. At 8:45 I decided enough was enough and tried to call clinic and cancel as I didn't want to walk back over there from the parking lot. The number routed to the main patient service office and I told them what was happening. The man was very nice and very surprised. He put me on hold and called the clinic. When he came back on the line, he told me they said they informed me of the situation and that the provider was coming from Newberg because the some clinics were closed. What difference does that make? We all have GPS and we all know what time we need to be places - not to mention AT AN URGENT CARE CLINIC. I asked him to please cancel and I would go to the ER. The clinic called me at 8:51am and told me the provider had arrived. I told them I had cancelled through patient services and she said I was still on the schedule. I told her no, I do not want to see anyone as this experience has been unacceptable. I'm betting they send me a no-show fee. DO NOT GO HERE under ANY circumstances.

My review got removed. Absolute outrage YELP. No notice. No warning. It was a good honest…read moredetails. No bad language so whatever. Let's try again. Short version- I had cold like symptoms when I went here. PA (no doctor) prescribed antibiotics right away no other testing. Bad practice. Only 10% chance you have bacteria infection. Rather suggest other things to relieve the symptoms that likely from virus. It's a whole 5-10 days cycle that just needs to get over NOT AMOXICILLIN. The PA convinced me to take it from there and come BACK if not better. MILKING! Of course I didn't get better because it's virus infection. Went to my PCP, where they started with X-ray and Covid test. My doctor was shocked that this PA at AFC started with antibiotics. BE WARNED!

Tiffany is amazing and so helpful! We really appreciate all her hard work during our last…read moreinteraction.

Fantastic DOT visit.Jamie was super nice,complete and quick.Enjoyed all the team.I will return.read more

I made a urgent care appointment for a cut on my heel, for 11:30 today, Sunday July 12. I get a…read moretext as i am walking in, saying they are ahead of schedule and do i want to come in early. I told the receptionist and she didn't say anything. People come in after me and get taken back. 11:50 they call my name. The assistant takes vitals then asks when I got a tetanus shot. I said a few years ago. She says she will look it up. 15 min go by and no sign of her. I find the information on my phone and stick my head out the door and tell her. She says she couldn't find it, but ok. I wait in the room for another 20 min with not one person coming in ever to talk to me, to communicate in anyway, so i left. The assistant was just sitting at her computer and never said one word as i left. I get a cancelation text as i am driving away, but they are refusing to refund the co pay they charged me. Horrible communication and customer service.

We came at 7:20pm and saw the sign asking us to come back at 7:40pm. We waited because our…read moredaughter's hand was hurting. We were told to make an appointment, and the next one would be at 9:30pm. Why are they calling it an urgent care clinic, but it is instead an appointment-needed clinic?

I know they hire anybody that's been in the same room as a medical pamphlet to be a "Physician" at…read morethese places but for a $30 copay I at least expect them to be somewhat thorough or at the bare minimum at least care. My girlfriend went in for a nasty cough that she had for 2 weeks and Mark (aka the man posing as a medical expert) did 0 tests and totally brushed her off saying it was a common cold and she'd be fine. 5 days later my girlfriend gets severely worse so we go to a real Doctor who immediately identified she had a very serious lung infection after some simple tests. Thanks Mark Will never waste another penny at these scam facilities with frauds posing as professionals. Would recommend anybody else do the same

I came in for blood pressure issues that were causing me extreme anxiety (8 months postpartum). I…read morecouldn't get in to see my PCP so after an anxiety attack from my blood pressure being elevated (I continuously monitor at home 168/91) I went to the Urgent Care. Dr Leaf was very empathetic, and I feel like he did listen to my concerns. He prescribed me a short-term anti-anxiety medication to help get me through my mental anguish and reassured me that while my blood pressure *is* high that I am not "in crisis" and agreed that my anxiety about it being high was only making it worse. Here it is a month later and I am happy to report that my blood pressure has significantly reduced due to my anxiety being under control. I'm regularly getting 138/80 readings which are still a tiny bit elevated but nowhere near where they were which does make me feel a lot better. Thank you!

Blame the patient. Blame the insurance company…read more Take no responsibility. Because I couldn't get in to see my regular doctor, I went to UrgentCare for a rash I needed cleared up asap. The doctor was pleasant enough and I was able to get some meds that helped the issue (not completely, though, and it did return). The issue was the billing. Then the complete absence of customer care. When I went in, I asked how much the visit would cost and was quoted a number. I then verified this a couple of times, all with the same answer. So, imagine my surprise upon receiving a bill for almost double what I'd already paid! I called the office and was told they would *not* honor the quote I was given. When I asked why, I was told it's not their policy and that I should have read the policy document more thoroughly. (More about that below.) Eventually, I spoke with Dr. Leaf who apologized that his office staff did not provide the proper information and that he would work on training them better. OK, that's a good start. But what would he do for my situation? Would he honor the quote the office manager gave me (multiple times)? That's when he started getting pretty hostile. He changed tactics and accused me multiple times of misunderstanding the staff. Multiple times, I repeated that my husband was there with me and heard the conversation. When that didn't work, he changed tactics again and blamed me for signing the policy document saying that I should have read it more thoroughly. Here's what I pointed out to him . . . . When a person comes in to an urgent care center, their main concern isn't paperwork. Their main concern is getting help with an urgent medical issue they are facing, and they aren't always in a mental state to absorb the plethora of legalese built into a policy document. Knowing this happens was the main reason I asked for a quote - and verified it several times. He knows this too, but it's easier to take advantage of someone in a desperate situation. I pushed again and asked if he would resubmit the paperwork and honor the quote. Again, he refused, this time stating he couldn't according to his policy with the insurance company. Interestingly, when I spoke with an insurance agent (not a CS rep), she told me 1) yes, he could have honored the quote I was given, and 2) alternately, he could have submitted a corrected claim. Overall, I was shocked at the hostility I faced from the office staff who blamed me for signing the policy statement to the doctor who accused me of first misunderstanding, then not reading the document. And shocked at the lack of customer service. Sad that it came down to blaming the patient for trusting the office manager and an unwillingness to make the situation right.

very upset My daughter Ellianna H comes in on 9/4/25 with…read moreSWOLLEN lymph nodes and tonsils and other symptoms was seen by Ryan Plank And was told in 20 minutes She had a virus COLD and to rest and eat SOUP She missed 2 days of school TOday my husband takes Ellianna back to urgent care but this time at tanasborne 9/7/25. SHE HAS TONSILLITIS and SINUS INFECTION AND FINALLY given antibiotics Reeds crossing urgent care You used to be GREAT Now you just STINK You see many patients Take your Time and be more compassionate You think people have time to keep coming back They DON'T Do a BETTER JOB I will be calling and talking to your quality manager and calling my insurance company about your payment that you will not be getting from them STOP MSS DIAGNOSING

Excellent care and a quick visit! I went in on a walk-in basis and was seen very quickly.read more

Providence St. Vincent Traveler's Clinic & Infections Disease Specialists is located in the medical…read morebuilding at Providence St. Vincent. They provide services for people traveling abroad, ID consults, and specialist referred for those with chronic infectious diseases such as the Hep's, HIV, and others. After more than a few visits I feel compelled to call them out. The Good: diverse group of doctors at practice, part of the Providence system, appointments not hard to get, office accessible via elevators and handicap-enabled parking garages, exam rooms clean and comfortable. The Bad: some of the non-MD staff desperately past the need for retirement and cannot effectively function in a modern, technological-heavy office setting. The do not communicate well within their office and do even worse when having to call outside their setting. They do not know how to properly manage their own medical data systems (EPIC, principally) and have the gall to tell patients not to use the system since they themselves can't handle it. This causes patients to suffer while the staff tries to circumvent the system they are supposed to be using. The Worst: only two of the doctors (Cover and Marfori) can be considered physicians. One of the other doctors named Tobias Pusch should not be seeing patients at all but rather be locked far away from people. He is very young, undauntedly arrogant, prone to fits of temper, doesn't care for many parts of his job, temperamentally unable to admit any errors, and does not actually wish to provide continuity of care for patients. He is not qualified to treat patients who need more than a shot for overseas travel or a simple issue, though he would certainly think in his deluded, youthful, inexperienced way that he is qualified to do anything. Classic case of inexperience, hot air & ego trumping minimal standards of clinical practice. It is unfortunate he is allowed to practice without supervision or monitoring as he is causing unnecessary suffering to who-knows-how many people. If you need a travel clinic or ID services, you're probably better off going to Providence Portland or another facility. At the rate the clinic at St. Vincent's is going it will probably be shut down soon or disbanded.

I was treated by the infectious disease clinic, not the traveler's clinic...however, I read the…read moreonly review on here for Dr. Tobias Pusch & it was not at all how I saw him as a physician so I'd like to post my review. If you read Dr. Pusch's qualifications & medical background you will see he is not only qualified, but highly intelligent! The other review said he was arrogant. I didn't get this feeling at all. In fact, I feel he is the most down to earth & caring doctor that I dealt with at this clinic! I had suffered with Clostridium Difficile for almost two years. I had a fecal matter transplant on 12/21/17 & was allowed a consult with Dr. Pusch prior to my procedure. He answered all of the questions that I had. This is such a complicated field, however, Dr. Pusch's way of explaining was easy to understand. He made me feel completely comfortable about the procedure. I met with one other physician at this clinic & spoke with two others over the phone & I have to say that I felt Dr. Pusch was the most professional. I am so thankful to Providence Infectious Disease for not only saving my life, but greatly improving the quality of it, as well!

My three year old needed an xray done so our ordering provider sent us here since we live right up…read morethe street. I called the same day the order was sent and they already had it in the system. Great! I was told x-rays are not scheduled and are done on a walk in basis. Anyone with small children knows that this is not ideal because it is difficult to wait with your child for long periods of time in a waiting room not set up for them. I looked online before we went so I knew there would be no kids area or reading materials. We decided to go mid morning when I figured it would be less busy. There was only one person in the waiting room when we got there and we were told by the receptionist that we would be up next for xray and that it wouldn't be too long because the last client before us just finished up. Great! We then sat down and waited. And waited and waited and waited. Over 40 minutes we sat in the room and waited. I was just about to go back up to see when we could expect to be called when someone finally came out for us. We were lead back to a room with two techs and they began trying to position my kiddo for the imaging to be done. One of the techs either doesn't like children or doesn't work with them often because she had a horrible bedside manner. She sounded irritated the whole time and was huffing and puffing when my son didn't understand the instructions she was giving him. It's not like we were taking a long time to figure this out, either. This was in the first 1-2 minutes we were in the room and she was already acting like we were just a huge inconvinence. He's freaking three, he's not going to respond to verbal instructions the same way an adult does. Overall, I left feeling pretty poorly about our interactions and experience. If you work at a business that serves children as part of their demographic, you should be expected to be cordial when working with them. In the future we will go elsewhere, even if it means we have to travel further.

Typically if I need an X-ray I could go right upstairs from my primary doctor's office. As a result…read moreof Covid, that facility closed down so I had to drive out to Tannesbourne to have my ankle X-rayed. I've been having intermittent pain and weakness and both my doctor and I want to figure out what is going on. The Center for Medical Imaging was easy to find. Plenty of parking out front. Very large waiting room with seats spaced far apart. Everyone working there was friendly, efficient and professional. Since the order was called in prior, I just had to sign in and within 5 minutes, the technician came out to get me. The process went quickly, she took at least five X-Rays from different angles, and I was on my way. Results were in My Chart within 24 hours.