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    Providence Surgery Center

    5.0 (1 review)

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    7 months ago

    Nice quiet place to get minor procedures done! The staff is extremely friendly and very professional.

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    St Patrick Hospital

    St Patrick Hospital

    2.7
    (42 reviews)
    0.4 mi

    I don't want to share too much personal info but I brought my 75 yr old mom into ER and it was…read moreprobably the most awkward and unhelpful ER visit Ive experienced across different states. One MA was compassionate among the 7 different staff we interacted with. The information was just barely sufficient. I think that they either are not trained to interact with anyone with anxiety/autism/elderly or any mental health variation, or they don't care. And it matters when helping someone in a potential emergency. What I took away from the experience was a new fear that I might one day need emergency care and end up there myself.

    To open, I have worked in medicine for the better part of 20 years so I am going to be drawing an…read moreimage of my experience colored with this lingo. First, I'd like to say that Dr. Ludwig and his staff have been derilect at nearly every level of patient continuity-of-care, but especially their ability and timeliness of ANY communication. While I am sure that Dr. Ludwig is an intelligent and very competent physician, the same cannot be said for his staff (not to say they weren't nice, they certainly were, but being nice and be an advocate for your patient are two different things). Starting with Misty (Insurance Auth), who was supposed to work with and keep me informed of my costs and the successive steps to ensure that my insurer received everything they needed for the approval, to the nurse, Sharon (Educator), who was supposed to be following me along the journey to ensure I was meeting specific goals and, of coursse, the collective coordination between she and Misty so that all team members were working toward meeting their patients needs. My first visit was encouraging and each team member explained their roles and what I could expect as they worked together to make the process seamless. On my second visit this coordination between team members was clearly abscent. As months went by I continued to meet or exceed every health goal and training/education goal set before me, but, as I achieved these the further behind my team became with making sure those markers were presented to my insurer so that a pre-apporval deadline was met. Eventually the date came where they wanted to set a surgery date. When I asked about costs, no one had any answers. I was told to call my insurers to ask them, which I did. My primary did not offer coverage, my secondary did. So we set a date. As the date neared I was notified about 2 weeks before that my secondary insurer had not received any of the documentation they needed from my doctor. When I called (and emailed) my care team about this, I was told that my insurer was being "unreasonable" and was essentially told that I needed to find a pathway around the roadblocks. So I called my insurer. They had not recieved ANY documentation for the pre-approval outside of a diagnosis code (really? WTF) so I contacted my care team and did confirm this. So, screw it, I gathered all of these items (as I had copies) and was then given an immediate approval. My surgery was then scheduled for a Wed. at 6am. and whent moment drew near, litterally at 5pm Tuesday night, (having fasted and witheld medications in preparation for surgery in the morning) I was told that the Hospital would require an ABN (basically a promise to pay $60K out-of-pocket for the procedure). When I asked why, a different person working in billing stated, that since my Primary insurer did not provide coverage, there was a loop-hole that says my secondary doesn't have to pay either (even though they DO provide coverage). So, at 6pm I miraculously reached my seconday insurer to confirm this, which, horrifyingly, they did. So, in litterally the last possible second, I was forced to cancel a surgery I had spent MONTHS jumping through hoops and spending THOUSANDS to get ready for...all for absolutely nothing...but guess who wins? That's right. Providence and their network. Now, if a close review had been done by my care team at the beginning, I would have known all of this ahead of time and would never have gone through tireless specialist appointments they sent me to meet insurance criteria that was never investigated or understood to begin with. I will NEVER again do business with Providence Gastro. Finally, I will leave one last thought. Niether Dr. Ludwig nor ANY of his staff have ever reached out to me about this colossal f*ck-up since I was forced to call things off. Not a call saying they'd work with my insurer to figure out a new path, not a call to say "I'm sorry we dropped the ball" NOTHING but crickets. I am litterally heartbroken and out THOUSANDS of dollars for nothing.

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    Bitterroot Health - Daly Hospital

    Bitterroot Health - Daly Hospital

    3.7
    (20 reviews)
    44.4 mi

    My first experience at Bitterroot Health was excellent! From the check in procedure with Kathy, to…read morethe end of the appointment was so well organized and efficient. Dr Anderson was professional, listened well, and was very kind. He organized my concerns, ordered needed tests and explained everything precisely and clearly. I was extremely impressed by Dr Anderson. Nola, a medical assistant, was amazing in how efficient she was and how well she recorded my answers to health questions. Sarah, a phlebotomist did the best blood draw I've ever had - amazing! John did my x-rays and was very friendly and professional. I am just in awe of how well Bitterroot Health is run and the people that are employed there. What a great team! After years of trying to find good healthcare, I finally found it! I am overjoyed with the care I received here. Blessings to all that take care of others! 5 stars B. Dixon

    Terrible care, completely dismissed everything I had to say. I cant keep any food down so they just…read moredid scans and finally gave me pain meds so I could uncurl from a ball. But when that wore off and I told them they then told me no. When I told the nurse to not touch my left arm for labs as I had just recently had surgery she went ahead and did anyway. I kept telling her no and she said I was aggressive with her and working against her. So I kicked her out of my room. I cant eat or drink anything right now and instead of doing anything I was told to go home and live off of bread and water. I am not happy. I know something is wrong with me but I was completely dismissed. I am not happy. I will never come here again. I will deal with the pain and go to missoula. O by the way I was discharged nothing was solved and the results of my tests they didn't even fully disclose to me. So now im home puking and having abdominal pain still and cant do anything about it because I genuinely feel like it doesnt matter and ill just get dismissed again anyway.

    Clark Fork Valley Hospital

    Clark Fork Valley Hospital

    3.4
    (5 reviews)
    58.6 mi

    My PT people were wonderful!!! Julie who checked me in each time was a very pleasant, her reminder…read morecalls were enjoyable. my PT people taught me a lot of things i can use in my everyday life. They made my life much less painful. i really appreciate all of everyone's time and effort. i also want to mention that the facility was kept very clean. Thank you again for all your help

    I have been in to the plains hospital a few times already and depending on who you see may vary in…read morehow well you are treated. The thing I don't understand is when the bill comes it doesn't come with a good explanation of what was done. I had two xrays taken that took only seconds on each hand and I received a email for payment in which I paid it. Now I see I have a new bill for the same xray visit with a much larger payment. I never received an actual bill for either. One came in email form and one I found in MyChart. I don't understand the billing situation. I also pay everything out of pocket. Some things I see I get a discount for and other things I don't. This is the only hospital near by so going farther takes more time and if its an emergency we have the one option. I can't say I feel I have received the care I would expect from a hospital. But after talking to other people they say this is the new normal. It doesn't give me any confidence at all to be seen at a place where i am not considered important or my health issues aren't important. My husband on the other hand received very good care. He is a veteran. Is that the difference? Because the VA paid for the care he received? And since I have no insurance I am treated as though I have zero value? Nothing at the hospital is cheap or fairly priced for anyone. If you have insurance some may be paid for but are you treated well??? It is actually alarming to go to a hospital and not be treated well when you are there for serious conditions. I have not always been called on lab work and had to call on my own or send a message from MyChart inquiring about them. Our health care system is so screwed up. It is not about the patient at all. It is about the money coming from what the patient has charged to their account. What are we supposed to do when we have a health issue and don't receive good care and just a large bill we struggle to pay??? We go home and live with the issue instead of someone caring enough to figure out what is wrong and treating people with care and concern. I just had some new blood work done and the results were never sent to the Dr I chose to see out side of the hospital. The Dr called me and asked if I had received them and I said yes and he stated he has never had them sent to him. That is not right. I don't know how you propose to change the publics mind on the hospital if other people are going through the same things I have been going through. But, we should NEVER be going through this. The hospital is there to take care of people. Not treat them poorly and also take their money. This is crazy. I thought a small town would take better care of their community. Apparently not??? I don't get it at all. Very disappointing.

    Montana State Hospital

    Montana State Hospital

    2.0
    (5 reviews)
    74.7 mi

    I was assaulted by a doctor there and my life was threatened by a nurse for reporting him. I was…read moredenied medication I need to survive. A lawyer assigned to me got me out and moved to Dakota House in Missoula. When the staff there saw my injuries, they immediately called the police, who told me they believed me. They photographed my injuries and filed a report but the hospital was out of their jurisdiction. The county attorney refused in the county the hospital was in refused to do a thing. In fact, he made a mockery of it. Shortly after that, four people died there.

    Montana State Psychiatric Hospital The Montana State…read morePsychiatric Hospital is a sad and forlorn place where too many poor souls with "serious mental illnesses" (Montana Department of Public Health and Human Services) wander the halls aimlessly or lie curled up in their beds, some just waiting for death. The hospital lost its certification due to patient deaths and safety issues two years ago, and, according to the Montana Free Press, staffing issues and safety complaints appear to be unresolved. My sister, after being isolated in her room at a Missoula, Montana Assisted Care facility for three years due to COVID, finally became so depressed and lonely she tried to leave the assisted care facility on a snowbound winter day on foot. Restrained and sent to a local hospital, a nurse at the hospital got a court order to send my sister to the Montana State Hospital as "a danger to herself". The nurse did this despite a reported high incidence rate of "falls, chemical restraints and staff vacancies" at the Montana State Hospital. At the hospital, my sister, clinically depressed but not diagnosed with a serious mental illness, was frightened by her surroundings and most often refused to leave her bed. She withered away, losing approximately 40 pounds as she became increasingly despondent. Finally, our family rescued her. Although the staff at the Montana State Hospital does a valiant job in caring for residents, hospitals "for serious mental illness" should not be used as dumping grounds for individuals when local hospitals and the rest of the world do not want to invest in their proper care.

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    Granite County Medical Center

    Granite County Medical Center

    4.3
    (3 reviews)
    50.3 mi

    THis is a CLEAN , CLEAN , small rural hospital. The providers are well trained , and very kind and…read morecaring. I noticed a personal attack on MY provider on this thread and find it hyperbolic , and so over the top as far as reflecting one's own personal responsibility it is mind bending this site allows it to stand. Change your provider if the results are not what you want ? Need to get help quick in the absolute middle of nowhere ? With a smile and no wait ? GO HERE !!!! Need more than the small budget this hospital operates on? Go elsewhere . Help rural hospitals by voting for single payer health care , so all our communities can get equal access to quality health care ~

    My older sister Kathy is a resident at Granite County Medical Center. I recently drove from my home…read morein Oregon to spend some time with her recently. I arrived unannounced and found her with the cutest hairdo I've ever seen. Her fingernails were painted beautifully and she had on a real cute outfit we had purchased for her some time ago. Kathy was clean and well cared for. She was happy and had a hug for all her caretakers. We grew up in P-burg and know many of the people both residents and care providers. I remember a time when there wasn't any place for the elderly and those needing assisted living. I say well done Philipsburg on taking care of your people. I've seen a few nursing homes and I only hope when my time comes I too can go to Granite County Nursing Home.

    St James Healthcare

    St James Healthcare

    2.6
    (13 reviews)
    91.4 mi

    My friend has been getting ketamine treatments for chronic pain at St. James Pain Center. Her last…read moreappointment was scheduled for November25. On the 24th she was notified the appointment was cancelled because the elevator was out of service. She is an otherwise healthy and active 28-year-old, perfectly capable of taking the stairs down to the clinic. She was not offered that option, and her reschedule is over 2 weeks farther away. Because the elevator wasn't working? That is just plain stupid and inexcusable. She, and all patients, deserve a much better level of concern and care. Part of the goal and efficacy of ketamine is dependent on a regular schedule to retrain the pain source. Now she will endure her pain for that additional time and lose part of the treatment advantage. How in good practice and patient concern did this happen? Someone forget their Hippocratic Oath? I have to exercise all my will power to refrain from becoming REALLY unprofessional with these comments!

    I had my best friend in St. James ER just over a week ago and even though she was ambulanced there…read moretwice a Dr. Coch (I'm not sure in spelling it was pronounced Dr, Cook) he refused to admit her...the next Dr. to come on had her in the icu within an hour...she's now in icu in Seattle! No reason to admit her Dr. Coch? Your treatment or lack there of rather was negligent!!! Your lack of practice of the hippocratic oath, to do no harm was blatant!!! You did nothing but harm!!! And your bedside manner sucks!! You on top of being incompetent, are a jerk!!!

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    St James Healthcare
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    Providence Surgery Center - hospitals - Updated June 2026

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