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    Providence Surgery Center

    5.0 (1 review)

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    10 months ago

    Nice quiet place to get minor procedures done! The staff is extremely friendly and very professional.

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    St Patrick Hospital

    St Patrick Hospital

    2.8
    (45 reviews)
    0.4 mi

    To open, I have worked in medicine for the better part of 20 years so I am going to be drawing an…read moreimage of my experience colored with this lingo. First, I'd like to say that Dr. Ludwig and his staff have been derilect at nearly every level of patient continuity-of-care, but especially their ability and timeliness of ANY communication. While I am sure that Dr. Ludwig is an intelligent and very competent physician, the same cannot be said for his staff (not to say they weren't nice, they certainly were, but being nice and be an advocate for your patient are two different things). Starting with Misty (Insurance Auth), who was supposed to work with and keep me informed of my costs and the successive steps to ensure that my insurer received everything they needed for the approval, to the nurse, Sharon (Educator), who was supposed to be following me along the journey to ensure I was meeting specific goals and, of coursse, the collective coordination between she and Misty so that all team members were working toward meeting their patients needs. My first visit was encouraging and each team member explained their roles and what I could expect as they worked together to make the process seamless. On my second visit this coordination between team members was clearly abscent. As months went by I continued to meet or exceed every health goal and training/education goal set before me, but, as I achieved these the further behind my team became with making sure those markers were presented to my insurer so that a pre-apporval deadline was met. Eventually the date came where they wanted to set a surgery date. When I asked about costs, no one had any answers. I was told to call my insurers to ask them, which I did. My primary did not offer coverage, my secondary did. So we set a date. As the date neared I was notified about 2 weeks before that my secondary insurer had not received any of the documentation they needed from my doctor. When I called (and emailed) my care team about this, I was told that my insurer was being "unreasonable" and was essentially told that I needed to find a pathway around the roadblocks. So I called my insurer. They had not recieved ANY documentation for the pre-approval outside of a diagnosis code (really? WTF) so I contacted my care team and did confirm this. So, screw it, I gathered all of these items (as I had copies) and was then given an immediate approval. My surgery was then scheduled for a Wed. at 6am. and whent moment drew near, litterally at 5pm Tuesday night, (having fasted and witheld medications in preparation for surgery in the morning) I was told that the Hospital would require an ABN (basically a promise to pay $60K out-of-pocket for the procedure). When I asked why, a different person working in billing stated, that since my Primary insurer did not provide coverage, there was a loop-hole that says my secondary doesn't have to pay either (even though they DO provide coverage). So, at 6pm I miraculously reached my seconday insurer to confirm this, which, horrifyingly, they did. So, in litterally the last possible second, I was forced to cancel a surgery I had spent MONTHS jumping through hoops and spending THOUSANDS to get ready for...all for absolutely nothing...but guess who wins? That's right. Providence and their network. Now, if a close review had been done by my care team at the beginning, I would have known all of this ahead of time and would never have gone through tireless specialist appointments they sent me to meet insurance criteria that was never investigated or understood to begin with. I will NEVER again do business with Providence Gastro. Finally, I will leave one last thought. Niether Dr. Ludwig nor ANY of his staff have ever reached out to me about this colossal f*ck-up since I was forced to call things off. Not a call saying they'd work with my insurer to figure out a new path, not a call to say "I'm sorry we dropped the ball" NOTHING but crickets. I am litterally heartbroken and out THOUSANDS of dollars for nothing.

    I asked a couple questions.When were these machines last calibrated?And I got no answer the.Machine…read morewas going flatline when my sister was clearly on it breathing their equipment is no good testing, neither are the doctors

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    My sister having heart problems and back problems
    My sister having heart problems and back problems
    Beautiful view from our room. You can see the M, an iconic symbol and hike.
    Beautiful view from our room. You can see the M, an iconic symbol and hike.
    St Patrick Hospital

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    Bitterroot Health - Daly Hospital

    Bitterroot Health - Daly Hospital

    3.5
    (22 reviews)
    44.4 mi

    Marcus Daly has come a long way over the past 6 years or so due to a concerted effort to recruit…read morequality doctors and staff and a commitment to quality customer satisfaction. Ten years ago when we moved here this hospital had a horrible reputation. I recently had a knee operation and was very positively impressed with the entire process. The facility is immaculate and the equipment and "furnishings" are up-to-date. From reception through pre-operation briefings to final surgery everyone, literally everyone, was friendly, asked if I needed anything, explained what was happening and what was coming next and reminded me to ask any question or express any concern at any time. Prior to coming in I received reminder phone calls and after the surgery received calls from the surgeon, his office and the surgery department checking in on me. And I was stunned to receive a thank-you card, personally signed and commented upon by the very people who took care of me during the surgical processes. Very, very impressive and appreciated. So look and listen beyond the people who did have less than satisfactory experiences in the past. That is over, from our personal experiences, and we have a first class operation here in the Bitterroot Valley.

    worst hospital ever... misdiagnosed waited 25 minutes for someone to come and help pee never…read moreagain. This hospital doesn't help they just cover up... "just take a pill you'll be alright kind of thing. went to Missoula and went to St Patrick... Go there they fixed the issue Thanks Sts Patrick!!!!!!

    Clark Fork Valley Hospital

    Clark Fork Valley Hospital

    3.4
    (5 reviews)
    58.6 mi

    My PT people were wonderful!!! Julie who checked me in each time was a very pleasant, her reminder…read morecalls were enjoyable. my PT people taught me a lot of things i can use in my everyday life. They made my life much less painful. i really appreciate all of everyone's time and effort. i also want to mention that the facility was kept very clean. Thank you again for all your help

    I have been in to the plains hospital a few times already and depending on who you see may vary in…read morehow well you are treated. The thing I don't understand is when the bill comes it doesn't come with a good explanation of what was done. I had two xrays taken that took only seconds on each hand and I received a email for payment in which I paid it. Now I see I have a new bill for the same xray visit with a much larger payment. I never received an actual bill for either. One came in email form and one I found in MyChart. I don't understand the billing situation. I also pay everything out of pocket. Some things I see I get a discount for and other things I don't. This is the only hospital near by so going farther takes more time and if its an emergency we have the one option. I can't say I feel I have received the care I would expect from a hospital. But after talking to other people they say this is the new normal. It doesn't give me any confidence at all to be seen at a place where i am not considered important or my health issues aren't important. My husband on the other hand received very good care. He is a veteran. Is that the difference? Because the VA paid for the care he received? And since I have no insurance I am treated as though I have zero value? Nothing at the hospital is cheap or fairly priced for anyone. If you have insurance some may be paid for but are you treated well??? It is actually alarming to go to a hospital and not be treated well when you are there for serious conditions. I have not always been called on lab work and had to call on my own or send a message from MyChart inquiring about them. Our health care system is so screwed up. It is not about the patient at all. It is about the money coming from what the patient has charged to their account. What are we supposed to do when we have a health issue and don't receive good care and just a large bill we struggle to pay??? We go home and live with the issue instead of someone caring enough to figure out what is wrong and treating people with care and concern. I just had some new blood work done and the results were never sent to the Dr I chose to see out side of the hospital. The Dr called me and asked if I had received them and I said yes and he stated he has never had them sent to him. That is not right. I don't know how you propose to change the publics mind on the hospital if other people are going through the same things I have been going through. But, we should NEVER be going through this. The hospital is there to take care of people. Not treat them poorly and also take their money. This is crazy. I thought a small town would take better care of their community. Apparently not??? I don't get it at all. Very disappointing.

    Montana State Hospital

    Montana State Hospital

    1.8
    (6 reviews)
    74.7 mi

    Unprofessional, uninformed, still work on a paper charting system, errors to account…read morefor-innumerable. Various people in top management have sexual relationships with people they manage, and top management hires their spouses as managers. Major medical mistakes swept under the rug. Blatant false documentation accepted without question. A patient dies and is reported to be found "warm to the touch" when in full rigor mortis, although camera's and documentation find no employees in sight on the 11 PM to 7 AM shift (until 6 AM when a "flurry of activity occurs)" for those not in the business that strongly suggests staff is sleeping and house supervisors are not making hourly rounds to check on staff, hence supervisors are sleeping too) while our patients are dying or under an extreme case of neglect. These issues are brought to attention of staff via TEAMS messages which may or may not be brought up in court. Medication errors enumerable with no repercussions, RN's who don't know how to make clinical decisions or perform basic tasks like 'EKGs, basic assessments, knowledge of medications and life-threatening side effects. Mocking patients who have undergone the most horrific challenging assaults; sexual, physical and psychological abuse unimaginable to most individuals and o most human beings. These people are sent to MSH where egos abound, nepotism thrives, power over RN "travelers" who come from MAGNET hospitals ie Hopkins, Mass General, University of Maryland, UCLA etc etc happen to bruise each Manager's ego, be in higher education, higher standards of care, unwillingness to challenge non-sensical pathetic MSH "standards of care" by managers, nevertheless the current Director of Nursing" that holds only a BSN when standards require an MSN and who has his wife working as a manager on a unit he oversees, so where is one to go with a complaint, the DON, as if he would act against his wife who spends her day shopping on Amazon- surely there is a way to follow one's online activity. A case of "false imprisonment" recently occurred on our "best run" unit. A patient was placed in restraints for over four hours and fell asleep during restraint. For those of you who don't know that is FALSE IMPRINONMENT, no 15 minute documentation of patient's status (breathing? alive? calm enough to be released? if sleeping you are calm enough to be released from physical restraints- obviously.) Was the manager of the unit held responsible for lack of education to her staff, NOOOOO. Just staff walked out the facility like common criminals. God forbid a manager at MSH is educated from a common "traveler" from a Magnet Hospital in the United States of America with no experience other than working in the hellhole of MSH yet knows everything and forgives nothing if "travelers" floated to umpteen units throughout the week are unfamiliar with the managers one thousand and one million "rules" on her unit. I'm a Magnet BSN, RN, BC-PMH nurse who was walked out today and is under "investigation" for unknown reasons. Thank God I have meticulous records of everything I've witnessed in this hellhole of a "Physiatrist Hospital." People from Montana should expect basic human rights and dignaties to be afforded to their citizans with mental health diseaases, no one would wish to be dealt such a God Forsaken hand of cards in life, no one. Also the infrastructure is an absolute disgrace and I would not wish it on any human being, and that's what the patient's are, human beings. Stop wasting the state of Montana's money on recuperating CMS $$$$ tax dollars on an ego driven undereducated under managed state facility. Scrap it and hire some professionals, hopefully out of towners, as this is basically a town/family run inept institution that wastes the taxpayer's money. It is an absolute disgrace. e s

    I was assaulted by a doctor there and my life was threatened by a nurse for reporting him. I was…read moredenied medication I need to survive. A lawyer assigned to me got me out and moved to Dakota House in Missoula. When the staff there saw my injuries, they immediately called the police, who told me they believed me. They photographed my injuries and filed a report but the hospital was out of their jurisdiction. The county attorney refused in the county the hospital was in refused to do a thing. In fact, he made a mockery of it. Shortly after that, four people died there.

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    Montana State Hospital

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    Granite County Medical Center

    Granite County Medical Center

    4.3
    (3 reviews)
    50.3 mi

    THis is a CLEAN , CLEAN , small rural hospital. The providers are well trained , and very kind and…read morecaring. I noticed a personal attack on MY provider on this thread and find it hyperbolic , and so over the top as far as reflecting one's own personal responsibility it is mind bending this site allows it to stand. Change your provider if the results are not what you want ? Need to get help quick in the absolute middle of nowhere ? With a smile and no wait ? GO HERE !!!! Need more than the small budget this hospital operates on? Go elsewhere . Help rural hospitals by voting for single payer health care , so all our communities can get equal access to quality health care ~

    My older sister Kathy is a resident at Granite County Medical Center. I recently drove from my home…read morein Oregon to spend some time with her recently. I arrived unannounced and found her with the cutest hairdo I've ever seen. Her fingernails were painted beautifully and she had on a real cute outfit we had purchased for her some time ago. Kathy was clean and well cared for. She was happy and had a hug for all her caretakers. We grew up in P-burg and know many of the people both residents and care providers. I remember a time when there wasn't any place for the elderly and those needing assisted living. I say well done Philipsburg on taking care of your people. I've seen a few nursing homes and I only hope when my time comes I too can go to Granite County Nursing Home.

    St James Healthcare

    St James Healthcare

    2.6
    (13 reviews)
    91.4 mi

    My friend has been getting ketamine treatments for chronic pain at St. James Pain Center. Her last…read moreappointment was scheduled for November25. On the 24th she was notified the appointment was cancelled because the elevator was out of service. She is an otherwise healthy and active 28-year-old, perfectly capable of taking the stairs down to the clinic. She was not offered that option, and her reschedule is over 2 weeks farther away. Because the elevator wasn't working? That is just plain stupid and inexcusable. She, and all patients, deserve a much better level of concern and care. Part of the goal and efficacy of ketamine is dependent on a regular schedule to retrain the pain source. Now she will endure her pain for that additional time and lose part of the treatment advantage. How in good practice and patient concern did this happen? Someone forget their Hippocratic Oath? I have to exercise all my will power to refrain from becoming REALLY unprofessional with these comments!

    I had my best friend in St. James ER just over a week ago and even though she was ambulanced there…read moretwice a Dr. Coch (I'm not sure in spelling it was pronounced Dr, Cook) he refused to admit her...the next Dr. to come on had her in the icu within an hour...she's now in icu in Seattle! No reason to admit her Dr. Coch? Your treatment or lack there of rather was negligent!!! Your lack of practice of the hippocratic oath, to do no harm was blatant!!! You did nothing but harm!!! And your bedside manner sucks!! You on top of being incompetent, are a jerk!!!

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    St James Healthcare
    My new titanium disc!

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    My new titanium disc!

    Providence Surgery Center - hospitals - Updated August 2026

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