We had the privilege of being helped by your agent JULIE WYATT yesterday afternoon at your Cranston…read morelocation. She was super pleasant, very helpful, and knew her stuff but more importantly made us feel very comfortable. She is an asset to your organization. Maybe the one thing that she said hit me as the most important. Since we had a few things to take of at AAA, I mentioned that maybe I was taking a little too much time away from her work or other customers. She said no, it is fine.....and YOU ARE MEMBERS!. Julie, that's the spirit. Hope all your co-workers share the same dedication to the members. Thank you

Wife has been in a parking lot for 3+ hours waiting for a tire change. Broke down in Cranston RI…read morewhere the office is 2.5 miles away. Told it'd be an hour here we are 3+ hrs later and STILL no service. Absolutely horrible service. Backed up? What is the contingency plan? Update called in at 430 now 815pm and no response yet!

In the past 4 years, I have been calling this place and speaking with one of the great person. I…read moredon't want to mention her name, but she is very patient. It's been more than two years since I asked for her name, and she is always happy to help me with booking flights. This is one of my trusted companies...

Called and talked with an agent and seemed to be annoying her, gave a second chance and went in…read moreperson also felt like I was a bother, waited 2 weeks for a follow up information about our trip and emailed her never heard back... worse customer service felt like I was a nuisance instead of a customer.

Olga at Nova Travel is excellent! She has been our family travel agent for many years. We…read morefrequently travel to Portugal and the Azores, both for vacation/pleasure as well as to visit family members. She is a great connection to have when travelling. She has always looked out for us trying to find the best prices and flights that make sense for our family she is just wonderful to work with!! I recently booked a trip for my teen daughter to travel unaccompanied (first time)to the Azores to visit family. She was so helpful:) I would especially recommend using Nova travel if it is your first time travelling to Portugal or any other Portuguese speaking destination. Madeira, Azores, Cape Verde, Brazil. I believe Nova Travel is likely an expert in those destinations.

Great customer service! Got a great auto rate!read more

From the owner: We sell car, home, and commercial+ business insurance. We…read moremake DMV (department of motor vehicles) runs for our busy customers, we go beyond for our customers. We are bilingual (English and Spanish). We want to make sure that everyone is aware and understand their coverage.

Had a very nice support system for travelers and I loved going there. The owner was nice.read more