I have hired JSS Contstuction & Painting several times over the past 3 years. Joe and his team…read morealways showed up when they said they were going to; the work and clean-up was professional; and the costs were fair and reasonable. Joe discussed all work ahead of time with me to make sure we were on the same page. Some of the work included painting the entire interior of my 3000 sq. ft home, including the garage; and repairing and painting 2 ceilings that were damaged due to a broken water pipe and leakage. Joe and his team were great to work with, and the back office communication was excellent.

Joe and his team have been doing projects with us for four years and they are fantastic…read more Housepainting, built a studio in my garage, retiled our bathroom, shower, and fireplace. Their work is terrific, prices are fair, everyone is good tempered, polite, timely. They are and will always be our go-to business for help and advice at our property.

We had our floor redone after having the original floor done by Empire Flooring. With Empire the…read morefloor was replaced 4 times and still wasn't done correctly. To where they would not return our calls and fix the issues. Refloor came in ripped up the old floor and removed old flooring under that which should have been done by Empire. Yes Refloor is a little more. But there flooring is better quality and the work is done right the 1st time. When comes to cleaning the floor cleans so much easier and looks amazing.

Paid $10k for LVP in our home…read more Dishonesty - Zach Rose, salesperson, repeatedly emphasized that the people who install the floors are employees of Refloor. This was very valuable to us. See below for a description of the third party contractors Refloor hired to install our floors. Unprofessional - when the installers showed up, they were NOT employees of Refloor. It was a team of 3 people, led by Mike Matty who has his own company and is an independent contractor who brought workers with him. Day1 we walked into our home after they had been working in it and all we could smell is cigarettes. They also left front door wide open. Idk if they actually smoked in the house, but there were burned out cigarette butts in the kitchen. Upon the conclusion of the job the installers asked that I contacted them directly if there are any issues rather than going through Refloor. That raises ethical concerns obvi. Disrespectful - we were repeatedly told it was a 4-day job starting Tue and ending Fri. At the end of day2 the third party contractors told us they would be done on day 3. Good news right? Wrong, it became clear that they were simply rushing to get the job done and while I have no evidence to support my suspicions, I do think they were trying to get Friday off bc it was Memorial Day wknd. On Thur at 2 the installer called me and told me they'd be done by 430, so I left work early at 3pm so I would be there by 4pm. When I arrived they were far from finished and my partner also made a special 60-min trip to join me for the walkthru. We waited 2 hours then decided enough is enough and they need to come back the following day. The installers didnt like it, but at this it was 7pm and we lived 30 minutes away and had work to do at home. Installers apparently stayed at the home until 9pm rather than coming back to finish on Friday as scheduled. My partner and I were both working over 60 hours a week & they wasted 4hrs of both our time. Poor installation quality - floor is bubbling in 7 different places. They told me to wait 21days and see if anything changes. It only got worse over the following month so they sent out same installer to fix it. 1 of the 7 issues was due to water leak under bathroom floor - NOT the fault of the installers. But, they did "fix" the floor in one of the rooms & didn't put the trim back correctly. As Other 5 areas with issues - in all areas the floor is bubbling and in 1 area the planks are separating. Installer told me it's impossible to fix them, that's just how LVP is, and even mentioned that his last job was installed terribly and he doesn't care. We were never offered the option of paying extra to have our concrete leveled either, we were simply told that he couldn't do it. Zach Rose had told us we'd have the option of paying extra to have concrete leveled. They also damaged our trim upstairs. Customer service - anytime I called the company I was transferred/passed around exactly 3 different people, explained my question or issue three different times, and rarely found a resolution. I had to pick up quarter rounds from their warehouse and called 3 separate times to confirm that 2-3pm on a Tue would work. Each time that i called, i had to discuss this with three different people as i got transferred around (see above). When we arrived they were closed and the 2-hour drive was a complete waste of time. Slap in the face - I had discussions with David, Customer Service Manager. He followed his script, admitted the failures, and offered us a 2% discount. So now we have flooring that appears to have been installed by Helen Keller and we feel that the company spat in our face (figuratively) after putting their cigarettes out in our kitchen (literally). Edit: I've spoken with multiple unbiased 3rd parties who confirmed that my floors were installed poorly and that the concrete likely could've been fixed for a few hundred dollars. One of the individuals who inspected my floors also told me that Refloor is known in the industry for ethical practices and for paying people to leave five star reviews.

I would just like to give a shoutout to all the incredible hard workers that came wednesday to…read moreremove a huge enormous horrible tree that was located in the woods but very close hanging over my high end condo as well as my neighbors. THis job was so difficult many other tree removal companies would not even bid on the job. THese gentlemen were friendly ,kind and really worked hard as a team. Not only did they remove it but ground up the branches , totally cleaned up the whole area before leaving.I have lived a long time, lived in 5 states and have had many jobs done around my homes etc. but this was the most dangerous and the most well done. THank you again to these hard working guys who never gave up!!!!!

Have worked at my house for several years. Very friendly workers . Excellent work . If they ever…read morehurt my yard they were there to fix it within the next couple of weeks . Good prices great work. I suggest using their service.

Painting this weekend? DON'T!! Call Florentina and take the weekend off…read more Having worked with countless contractors in the opening of over 25 restaurants, Florentina is one of THE BEST painters I have ever worked with. Her attention to detail, quality of work, and affordability all rank her among the best. She always arrives at the job early and completes it ahead of schedule. The ceiling repair and detail lines are impressive. Check out her work @ https://1florentinaspaintingllc.com/ or call Florentina 216.760.5162

I had an estimate for $500 from another painter and Florentina came in at $700. During the…read moreestimate, she told me that she was going to have to use two different types of paint to paint over wood and one for metal. During the job, she only used one can of paint but never credited the amount she "claimed" was the reason the estimate was going to be higher. I told her that I had a screen door and a glass door to paint. She gave me the $700 quote, yet on the day that she wrote up the order, she then added on $50 more. While I appreciated her quickness in getting the job done, she verbally gave me a price and told me the extra cans of paint that were going to be needed, then when push came to shove, she didn't use the two types of cans then upcharged me another $50 for a door that I already told her about at our initial meeting. I will not use her again for this.