Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

I highly recommend Robin and Supreme Investigations. We talked with 3 different process servers,…read moreand Robin was by far the most helpful, transparent, and detail oriented. We had a difficult case where the defendant was very difficult to find in Chicago, and Robin went above and beyond in his efforts to find him. He kept me updated along every step, explained what the different services he offers with the prices, and put an impressive amount of effort into helping us with our case. Especially when comparing with other process servers, Robin's communication and dedication were spectacular. Great guy, and even better work!

I highly recommend Robin for serving process. I had a high-profile defendant with security who…read moretried to scare him off, but Robin did not budge. He staked out the premises until the defendant had to capitulate. Very professional and committed to getting the job done. Very pleased with their services.

Robert at Foresight was very helpful in assisting me with my case. I liked the fact that he is a…read morestraight shooter and doesn't make promises he can't deliver. He is also patient and has a calming affect, because i was very emotional when i was explaining my case. He is also patient ethical and won't do anything illegal. Have and will hire again

Robert is an experienced investigator and clearly states how he will handle your case, what to…read moreexpect regarding results, and potential costs. He is straight forward answering questions and has a good feel for covering details. I would recommend him and would use his services again.

I needed a last minute security team to watch my property. Nate was one of the first companies to…read morerespond to me the same night. He was able to send someone there immediately and even showed up to help scan the perimeter. They were there on time every night, was very professional, and took care of everything! I will be using them again and would absolutely recommend them!

From the owner: We are a security and private investigation company that is license and insured in the State of…read moreIndiana. When it comes to security, we specialize in warehouse security and large businesses, however we also specialize in small businesses and venues as well. The owner, Nathan Brooks is a police officer, and a licensed private investigator and can investigate things such as infidelity, backgrounds checks, employment verification, reverse phone number lookups, license plates, criminal history, marital records, arrest records, conviction records, civil records etc. Brooks Security became a certified veteran owned small business in 2025 so for companies that require that certification, we are happy to announce that we have obtained it and are ready to take on those details.

Investigators from Bellator Private Investigations gave me an excellent investigation with pictures…read moreand a full report. I was very pleased with their work.

These guys are great and very discreet. I have a friend who needed help regarding an ex and they…read morenot only where able to find him, they caught him working when he said he wasn't . Thanks

From the owner: Stealth Investigative Agency, Inc. (SIA) operates with ingenuity and discretion to deliver the…read moreanswers you seek. We are a trusted Downers Grove, IL Private Investigator committed to solving your case.

Yelp Review…read more Carlson Investigations exceeded my expectations. I hired them from out of state to serve multiple defendants, and they made what could have been a stressful process incredibly easy. William, the owner, was knowledgeable, responsive, and professional throughout the entire case. Communication was excellent, every service attempt was well documented, and I always felt informed about the status of my case. If you're looking for a dependable process server or investigation firm that truly knows what they're doing, I highly recommend Carlson Investigation Services. I would absolutely use them again.

William was a big help throughout my case. He and Christopher communicated in a timely manner…read more William was very direct and informative in his responses which gave me confidence that the job would get done. They are a bit on the pricier side, but in my experience it was definitely worth it. The skip tracing was quick and effective, and once everything was ready, William followed through exactly as promised when it came to serving the defendant. Overall, I have no regrets choosing their service and would definitely recommend them to anyone who needs a reliable and professional process server.

Lawrence Ryan investigators is a good firm. They have competent employees. Pricing seems is…read morereasonable. I hired them, but they were not successful in serving court papers due to circumstances beyond everyone's control.

Very shady! Brad seemed very knowledgeable about what I needed and eager to help. We had a couple…read moreof conversations to work out the details. He went away for family business over thanksgiving. I contacted him the Monday after and he told me he'd contact me the following day. Never heard from him again. No return phone calls. No return emails. Nothing! Since the posting of my ONE STAR review on Thumbtack, Larry Ryan negated my review saying I'm not credible and never a client. You're right I wasn't a client because Brad blew me off! Your office staff blew me off! Larry Ryan why don't you ask Brad to forward the November email and the email after I left my ONE STAR review for your firm that he sent me. He blamed your office office staff for not contacting me. The only contacted active clients and not new or prospective clients. Too bad for you. I had a big job and gave it to someone else. There was pending litigation on behalf of my autistic son. The urgency of my requested was expressly communicated to Brad Weaver in our November phone conversation. Your firms lack of response and communication about Brad's personal issues hindered the progression of my case and pushed it back an additional two months. Communication was all I needed, and I couldn't get that. Maybe instead of lying about a bad review, man up and be accountable for your unprofessional office staff. Word of advice: Look elsewhere for a REPUTABLE private investigator!

Let me tell you something about the services I hired Don for: Professionalism, attentive to the…read moreservices requested by the client even last minute which I am forever thankful for, from serving legal court documents and finding the right persons to serve? Worth every penny. I can guarantee you that most other services don't act on your priority and will give you generic updates. I wish I had known about Don earlier! From now on, should I need court documents served again, Don will be my go to.

In Feb of 2021 my husband and I did our Illinois conceal carry class with Don Haworth. It was 16…read morehours. 8hr Sat/8hr Sun. He is an excellent teacher and mentor. The class was very informative and he is knowledgeable on the subject. We both learned what we needed to and a little more. Our time at the shooting range was safe and controlled. I highly recommend this place.