I am beginning to think this place is a front for insurance fraud. They accepted my insurance…read moretwice for appointments but never followed up with writing out and submitting the correct medication for my insurance. After some investigation, reading other reviews and speaking to my primary care physician, it seems like many people have had the exact same issues. There are way too many patients for how many staff are available. They overbook, then never followed up. Terribly frustrating and completely unprofessional.

Dr Loberant is super nice! She really takes the time to listen to all your needs and discusses any…read moreand all concerns with you. Very caring doctor, would recommend booking through Zocdoc.

The Hand Therapy clinic has been a great help regarding post surgical rehabilitation. The staff are…read moreprofessional, courteous and kind. It is a small, for UPMC, clinic and I find that more to my liking. I think the attention I receive is excellent.

Turned off by me having to cancel my appointment due to being ill. Sent email Sunday night,…read moreappointment was Tuesday 11 a.m. and was billed $60 for not canceling within 48 hours. The money seems more important than the patient. I will be going somewhere else. That 48 hour cancelation policy sucks!!

I just got off the phone with a billing specialist and the head of the practice and they were very…read morenice about it - seems like I was billed partially incorrectly and also they switched computer systems so I didn't get bills. Honestly, it sounds like if you start NOW you won't have these issues. But if you were there for the changeover there may be some. But they were pretty chill on the phone. They also said they don't want their billing people to talk so curtly with patients, which was nice. So find a nice therapist there, but keep an eye on their web portals/billing. -- Old review: Their billing and customer service is atrocious. They cannot provide me with an explanation of why I have only received one emailed bill from them after being charged close to $300 in copays I didn't realize I was accruing. No explanation of their billing cycle, no apologies, just a repeated insistence that I pay. I have also have had to ask twice to see a complete itemized bill of my services, the bill they sent me is incomplete (something saying "BALANCE FORWARD" - but I never received a previous bill from them) but still expect me to pay it. I am still waiting on them to send me an itemized bill. I believe doctors offices are legally required to send completely itemized bills? Seriously, go somewhere else with a clear-cut billing department that can answer questions and actually send email or paper bills on a regular schedule. I'm literally not sure if this is legal, I have asked them if I consented to not receiving paper bills when I signed up for their online portal but no answer - which leads me to believe they don't know the answer to that question or I didn't. I've literally never had this issue with a doctor's office before. I have also repeatedly asked to speak to someone higher up in the billing department to share my concerns (or the head of the practice) and have no way of knowing if that request is being taken seriously. Just radio silence and emails that just say I have to pay the amount. Super, super, super weir

I have been going to see Dr Schultz at Pittsburgh East Health Center for several months now, and I…read morehave received Excellent Care. Everyone Is Friendly and Pleasant . I Would Highly Recommend Pittsburgh East Health Center.

My hour visits on Thursdays are the best part of my week. I am well taken care of in spite of the…read more"comedy" from some of the staff. Seriously, the care I receive is topnotch. My main concern is lower back pain and the "program" I am in has improved the problem.

Highly recommended! PPI has great counselors to fill a variety of needs. I've never had any issues…read morewith billing or insurance. My therapist was REALLY smart and helpful. He also weaned me off counseling when I was feeling healthy and ready. The offices feel private and the staff is very professional. But what I should stress is the quality of the therapists, they are the best in the city. They also specialize in faith-based counseling, especially if that's what you are seeking. They have multiple locations for your convenience.

Pittsburgh Pastoral Institute is a wonderul place. Your faith is respected and can be utilized in…read morethe therapy process. Mr. Mike Robertson was my therapist. He was patient, kind, and had insight and helped me see things more clearly. I wish I could have continued my therapy at PPI but it was too far to travel. (I live in Ellwod City, Pa) Highly recommend for anyone....those with faith and for those who do not choose to include faith into the therapeutic process.

I visited this office in search of a second opinion for the care of my 1 year old daughter who is…read morecurrently suffering from bronchiolitis. I could not have been more pleased with the reception and nursing staff, the super kid friendly waiting room and the wonderful care and advice from the doctor. I highly recommend East Side Pediatrics to anyone in search of a doctor for their little one!

This is a wonderful facility staffed with friendly and helpful technicians and staff. I have been a…read morepatient for a few years and have referred this office to friends who also require the care you get from a specialist. I adore my doctor and hope to continue to be able to be a patient at this location. I can't say enough good things about it.

Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.