It is only appropriate that I write this review on 211 Day! CSC does amazing work in our community…read moreand has been for 78 years. It was originally formed to bring social agencies together to communicate, identify issues of shared concern, and explore ways to work cooperatively to better serve people in need. Their vision is for Tulsa to be empowered to ignite opportunities and eliminate disparities for all people. Their mission is to confront challenges to health, social, education and economic opportunities, and strategically advance effective community-based solutions. They do this through research, planning, networking, and mobilizing resources. One of the things they do is run the 211 help line. Anyone can call be connected to the resources and services they need including help with food, clothing, utility/rent bills, housing, health services, employment and even crisis lines. It is a wonderful service for those organizations that are providing help. Help is also offered in other languages including Spanish, Zomi, and Burmese. CSC is a great resource when it comes to accessing demographic info, economic trends, and culture to provide leadership for best shaping a historically different new era ahead that will offer a high quality of life for Oklahomans. They use this information to implement an overall prevention strategy for enhancing human development focused on investing in people, enabling more individuals to care for themselves and their families, and to contribute to a positive civic health. Their main investment areas are: data & Information, education, health, housing & homelessness, reduced incarceration, and veterans. As a catalyst seeking and driving solutions to meet critical needs, they serve their mission through these five functions: Communicator, Convener, Connector, Creator, and Capacity-Builder.

This was a great place until recently. Not sure what happened but none of the front desk ladies are…read morethere anymore. it's just two men now and everyone seems on edge. Therapists are leaving all the time. we've had numerous changes. If you want consistency, I'd suggest elsewhere.

My daughter loves this place. Although we went to therapy today and so many changes had taken…read moreplace. The lovely ladies at the front desk were gone and replaced with men of some kind of Indian nationality. It felt colder in there. Quieter. Off. Then after therapy, my daughters therapist goes on to tell us she will be leaving therapy works. This is the 2nd therapist she'll be losing in about a year. I don't know what changed or happened or where all those nice ladies went to, but I don't feel the same about the place after today. Wel WILL be looking for somewhere else to go.

UPDATE: We just received their letter indicating the…read moreoutcome of their 'so-called" investigation regarding my husband's lack of care in their facility. NOTE: I was there at their facility visiting my husband every day, sometimes, twice a day, for a considerable length of time. So, I DID see what was going on. 1. Their claim: "They went in to bathe him four times, but he refused two times." I KNOW this is false because I asked my husband and staff at the time about cleaning him, clean bed linens, and a clean hospital gown. He was bathed only twice in 7 days. (at the time I wrote my review, he had been bathed only once and the sheets had not been changed nor was his hospital gown changed, but because I complained, they finally gave him a sponge bath and changed his gown and the sheets at 6:30 am the next morning). 2. Their claim: "Our investigation revealed that the required therapy minutes by the (missing word?) provided by all disciplines." The following was his schedule: (I have the original schedules of every day except Monday, Tuesday, Saturday and Sunday of days where no sessions were given. Nor do I have a Monday schedule, because it was not planned for his day of release) a. Monday & Tuesday: no sessions b. Wednesday: one therapy session c. Thursday: four sessions (right shoulder was dislocated) d. Friday: One OT session and one PT session & social/exercise group e. Saturday & Sunday: No sessions f. Monday: One PT session g. Tuesday: One session before releasing him If the staff believes that the above scheduling is advantageous, perhaps they might consider having outside professionals experienced in physical therapy advise their staff members. Please realize that if the staff is questioned, they are going to be on the defensive and perhaps bend the 'real truth' Although I have a doctorate, two counseling degrees, and a degree in psychology, it doesn't take ANY degree to figure out that defensiveness, being deceptive, and perhaps changing records is only human nature, when their jobs are on the line. I've even suggested that they consider having someone who is not recognized by the staff do an incognito investigation as to what is really going on here.... with no success. In summary, because my husband was not allowed to leave his bed (loud alarm would go off due to his high risk of falling), he was worse when I took him home than he was when he came in. Therefore, it appears to me that Ms. Harding, Director of Quality Management and Ms. Walker, Chief Executive Officer did not take my concerns seriously but only did CYA form of gestures that were required to keep 'their' jobs.

Great food and therapy I was there for 3 weeks and got a lot…read moreof my strength back. I'm doing home therapy now

What kind, compassionate care! Our folks spent their final year on earth together here. We visited…read moreas often as the pandemic would allow. The staff takes excellent care of both physical and emotional needs of the residents. We were very pleased.

From the owner: Dealing with the effects of Alzheimer's disease and trying to understand available care options can…read morebe extremely challenging for families. At Heritage Point, we are working with families to envision a better way to live with Alzheimer's disease and other dementia related impairments.

I called weeks ago to get an appointment. Had it scheduled for the tomorrow, but just received a…read morecall shortly before they closed stating they needed a referral from my son's pediatrician and that it would now be cancelled. I'm new to this and didn't understand. I do not feel staff are on customer's side to try to succeed...

The front office ladies are amazing and so flexible/accommodating. I've had to move my sons…read moreappointment a few times and they're always super understanding and professional. My son sees Malory for his speech therapist and she is superb! She plays with him and we really work on repetition which seems to be working at home as well. (My son started at this facility when he was 18 months old) I would recommend this to anyone looking for a professional and reliable speech therapy center!

They are the best around and they do everything to get the patients up and moving…read more The office staff are amazing and are easy to work with you and your Dr

Staff was incredible. I was impressed by their teamwork and attitudes. Highly recommended!read more

My experience at this facility was deeply disappointing and emotionally distressing…read more I initially came here seeking aquatic physical therapy due to arthritis and mobility at my surgeons request. During my first evaluation, the therapist gave me the option of aquatic or land-based therapy. I clearly stated that I wanted aquatic therapy, but after the evaluation, he decided I should stay at the facility for land therapy instead, saying he was concerned I might slip. That reasoning felt dismissive, especially considering many people with limited mobility, including those in wheelchairs, safely participate in aquatic therapy every day. Later, I returned for a follow-up evaluation with the same therapist to assess my progress. Before we could even begin, I tried to bring up some inaccurate notes that had been added to my MyChart.. notes made by the therapist I had been working with, not him. I just wanted to understand why certain things were written because they weren't true and were never discussed with me. Rather than responding with care or curiosity, he became immediately defensive, cold, and dismissive, as if I had personally insulted him. We never even got to the evaluation. I left the facility in tears. As someone who already struggles with severe anxiety, the interaction was incredibly triggering. I felt completely invalidated, unsupported, and alone. Even though a manager later stepped in and offered to help transition me to aquatic therapy, the damage was already done. This was not a trauma-informed, patient-centered environment. I sincerely hope others have a better experience, but I would urge anyone who is physically or emotionally vulnerable to be cautious and speak up for yourself. Compassion and understanding should never be optional in healthcare .. but unfortunately, that's exactly how I was made to feel.

I need at least a few moments to think about this it's very important to me to have the quality of…read morecare I am in the oncology department and the nurses are great I don't know what else to say but I think that's enough

I was transferred here from the hospital for rehabilitation after suffering multiple pelvic…read morefractures. They had sent a salesperson to me to market for them who made false statements about how great they are here. Unfortunately, my experience since arriving has been extremely concerning. I arrived at approximately 5:20 PM. Shortly after arrival staff asked if I needed anything and I requested water. The employee later returned and apologized, saying she had forgotten and would go get it. The next time I saw her she was with two other staff members and they again asked if I needed anything. I told them I still needed water and looked at the original employee, who avoided eye contact. It then took another 30 minutes before I finally received water. I also repeatedly asked staff about my scheduled pain medication after arriving. For hours I was told variations of "I'll ask" with no clear answers. Despite arriving in significant pain with multiple pelvic fractures, I did not receive any pain medication until around 9:45 PM, more than four hours after arrival and at thay time is when they done admission paperwork aswell. Another serious issue involved my PureWick catheter system. At one point, a nurse appeared amused by how full my PureWick container was but made no move to empty it. Later, when I urinated again, I learned the hard way that once it becomes too full it will shut off. Because it had not been emptied, it shut off and I ended up urinating in the bed. For a patient with major mobility limitations, that situation is humiliating and should have been prevented. Patients recovering from serious injuries rely entirely on staff for basic needs such as pain control, hydration, and assistance with medical equipment. Based on my experience so far, those basic needs have not been handled with the level of care they should be. Because of these issues, I am seriously considering pursuing a transfer to another facility where patient care and communication are handled more responsibly.

Nursing Staff is horrible they let my husband fall twice! No one would help if I called to move him…read moreetc... Thank God I stayed with him at night. If your loved one can't speak and is paralyzed on one side don't trust these people, Go to Pam Rehabilitation instead!