I was at this place for 31 days in 2019, so my experience is a few years old. I decided to go to…read moreThe Guest House because of the success I'd had after my other experiences at The Refuge, the first treatment center Judy Crane opened in 2006 or so. I had layers and layers of trauma and no family support, so each stay worked on a deeper layer of stuff that was increasingly more painful. Judy Crane's trauma treatment model is unmatched and unparalleled in terms of effectiveness and outcome. I see so many reviews on here where people complain that they felt worse or left unsettled and committed suicide, and I'm sure that's all true. That is the problem with experiencing trauma, especially at an early age - you don't remember what happened to you, but your body does. You leave thinking you've done all of your work, or you'll somehow magically feel better if you leave. Trauma doesn't work that way. You can't put a timeline or deadline on how long it takes - they recommend 90 days because it takes nearly 30 just to acclimate yourself to the program and learn an entirely different way of living, especially if you had substance or process addictions. This place asks for a lot of money because it costs a lot of money to treat mental health issues. The mental healthcare system is so broken in this country that good care for trauma or addiction must be paid out of pocket. A single facility like The Guest House or even larger corporate places can't take advantage of economies of scale because people often have to fight their insurance companies just to get coverage for 3-4 weeks of residential treatment, and there's rarely much consistency, so this level of care at a place that will actually help becomes a luxury. I had to cut my stay there by 2-4 weeks due to insurance dropping my authorization after only 10 days. My plan is to sue them...if I ever get around to it. I did feel that money talks a little too much at this place, but it talks a whole lot more anywhere else, and it's not difficult to see why if you understand our broken mental health system. It is broken as I've stated many times in this review. I did feel that some staff, particularly senior management, didn't always make the right choices for me, but in the vast majority of cases, I believe that they did. I also think they remembered 'the Old me' from The Refuge which wasn't great because I much more difficult and 'broken' back then. They also knew that I know their treatment model and staff well, so I had no problem advocating for what I needed. 6 months after leaving this place too early but continuing the work I started there, I was the happiest I've ever been. I felt I could finally move on with my life. I felt hope that I'd find a relationship and have inner peace for the first time I ever, and I do. My advice to anyone who needs treatment for trauma would be this: go there sober. Do not waste your time or money in detox there. It's quite cushy, but if you don't have unlimited funds, detox anywhere that is medically assisted. If you can, start your trauma work in outpatient therapy before you arrive (if you have a clue as to what you need to work on.) You'll be more productive with your time there or at least feel more ready to work. Do not expect your first or second time to be your last time in treatment. Trauma is usually not single-event and is often layered, especially when it started in childhood. It will take months but maybe even a few years before you've dealt with the major things (8 years total for me.) Do not be discouraged by clients who don't take it seriously or get more attention because they've pre-paid for 3 or 6 months. You will get out of it what you put into it, and you can't lose the progress, even if you do relapse. I had 18 months between my first and second time at The Refuge and 3 years and 9 months between my second time at The Refuge and The Guest House because as I moved through different stages of my life, different things were triggered. On a less serious note, Tom is cool and amazing, and you want Angela, Nadja, or Tom as your therapist. Kelly, the head House Manager (called an OG there) is amazing too. Debi will take excellent care of you, and Dustin is an amazing cook which is comforting and consistent after a tough day in therapy. Dr. Davies is the bomb, and the psychiatrist will mostly leave you alone unless you need lots of meds. If you've been to treatment before, amazing is probably the word you'll use to describe everything. Good luck

Recently, I was having issues w/ Judy Crane's former staff member, previously my therapist…read more Context: Judy is the owner of The Guest House and prior to that The Refuge. I directed my concern to Judy b/c I formed a relationship with this person under Judy's supervision. I also thought Judy was related through a business partnership. Judy said she was no longer affiliated with this person and she fired her years ago over conduct. That info helped me gain context around something I was struggling to understand. I tried to figure out who the right person to address my concern was, discovering my former therapist never had a license. I tried contacting whoever issued her the "C.T.T." letters attached to her name, only to be led back to Judy Crane's Spirit2Spirit certification program. Contradicting herself, it appeared as if this person was certified/endorsed by Judy as a trauma therapist. Confused, I redirected back to Judy via formal complaint. Judy again denied affiliation w/ this person claiming she wasn't certified by her. She didn't show any concern over someone misusing her credentials & she didn't indicate actions would be taken to prevent it. Judy glossed over my complaint, telling me she loved me & that I was resilient, explaining she didn't have the capacity to address the issue due to personal circumstances. That response left me frustrated. Under Judy's supervision, my former therapist crossed boundaries & exploited my trauma history. Despite being aware of it, Judy failed to protect me. Judy allowed this person's kids on property ignoring that I was being asked to watch them. Meanwhile, I was doing intensive trauma work with their mom. It seemed innocent, but looking back I see the problem and how it gradually developed into more serious issues as that dynamic was continued through aftercare. I can't discern when the therapeutic relationship ended b/c my therapist made it seem like watching her kids was a form of therapy. She intertwined her personal life & children directly into my trauma processing, creating an entirely new layer of anxiety, dependency, and emotional confusion, while I struggled with increased panic attacks, agoraphobia, OCD and depression. Verbal & mental abuse, blatant violations of my confidentiality, constant criticisms, casual put-downs, unsolicited comments about my sexual orientation, offensive comments about my gender identity: all things I endured as a client and afterwards while this person remained in my life. Time passed while I failed to connect dots between how she treated me & what was going on with me internally. I struggled while she relied on me to protect her kids, monitor online safety; even inserting me into the middle of physically dangerous situations. This person's conduct more recently escalated into things that felt more manipulative, malicious, or calculating. Attempts to stand up for myself were framed as "being mean" while she obfuscated things, leaving me feeling so gaslit that I called Judy. Not long after, I disengaged from this person & her family entirely. I'm being conservative in what I say here. I don't appreciate feeling like I had to resort to sharing my private experiences online in order to have a voice in this matter. In my view, "Certified Trauma Therapist" implies "qualified to provide therapy" and "is a safe person during crisis or trauma". It's still unclear why this person was posturing herself w/ Judy's credentials all this time; she visually appears to be the subject of Judy's supervision. I'm unclear & concerned about this person harming others and creating damage in their lives the way she did to mine. Attempting to acknowledge the situation with Judy seems reasonable and appropriate. This experience impacted me in a significant way; it feels like something was stolen from me that I can't fully put into words. If Judy ever decides to do the right thing by finally giving this issue the attention it deserves, she knows how to contact me.

This review is for the adult PHP/IOP program at La Amistad - I found the program to be a light in…read morethe dark world of trying to understand my mental health. I felt heard, supported, and well cared for while I attended the program. As someone who had never explored their mental health prior to attending, I don't have much to compare...however, I can say with complete confidence that I am healing and in a much better place after the program. The therapists, psychiatrists, and even nurses helped me to understand and grow through the grief and anxiety that I was battling. I now have an entire binder of resources and feel well educated in understanding brain science and responses to trauma. I will forever be grateful to La Amistad for providing me a safe place to heal and grow.

Stayed there twice, I once had a nightmare after my first time staying that I would be forced to go…read moreback and the day after I had that nightmare I kid you not my father and the staff cohersed me into going back. This facility made me 100 times worse then and 5 years later I can still safely say the care I received here was the type of "care" I would only reserve for my deepest, most hated enemy.​​​​​

I hade been in Pasadena Villa for several years and it was an awesome place to be! I went directly…read morefrom the hospital! I received a great deal of help! However, when Life Skills of Orlando took over a disaster was borned with Joes management! The quality of Care depreciated more and more! We lost staff that had been there helping us! Some did not even give notice because they were fed up dealing with Management. The environment became toxic! Joe told my Case Manger to let me know immediately that I was terminated because of lack payment! It was a Monday, I left earlier because i had an appointment with my Primary Doctor. Coming out of the appoint I get this call! I was not to returned! No referrals? no paperwork ect! Very unprofessional! I cried! I found out through the insurance that all payments have been up to date! Then I called the Case manager and she said that Joe mentioned this is not a facility for long term treatment. However, there are several people there that are there long term! You know who they are Joe! so I was kicked out without resources! went into deep depression and it has cost me time to be able to deal with all your lies and abuse of power! I would like to give thanks to Marnita and coach Curtis that were always available to help! They are legitimate wise, knowledgeable and honest persons! I am sorry I couldn't say good bye and graduate from the program Like Pasadena use to do. With those beautiful big cards Marnita use to do! Joe has destroyed my dream ! or may I say his bad management! I Hope the facility will regain it's true essence again some day!

In addition to the life changing staff I have mentioned previously, Dr. Yolanda, Heather, Jen, and…read moreMarnita- Ryan is the most exceptional psychiatrist I have ever had the privilege of working with. His approach is met with compassion, clinical knowledge, and a motivation to truly improve his client's overall well being. His ethics can only be matched with his level of care.

Overdosed my sibling on potassium. Mean nurses. Disgusting food. Didn't tell us sibling wasn't…read moreeating until 3 days later.

I would not recommend sending your worst enemy here. The staff are horrendous they couldn't even…read moreknow. Tell my loved one, what was in the food? They were just giving them mystery meat. My loved one is very allergic to certain types of food and they didn't even bother with putting their allergy down and unfortunately they were sent to the hospital. This place needs to really be shut down. Not only due to them, not caring about the patients but quality of the facility they have mold in their food. There's mold in the rooms. Their showers don't even work properly but yet the state of Florida could care less.

The staff acts professional, but they do not have the best interest of the clients at heart or…read moretheir families. I think it's a money making business more than it is a healing business unfortunately. Our daughter was there for two days and she was kicked out for being disruptive. We were told they could handle that. But the worst part was it took two months to get any kind of money back we paid $2250 upfront because we were told we had to that our insurance would not cover it until after and they wanted their money upfront. I highly suggest you do your research. We only got $1000 back. So for two days they charged us $500 each day!!!!I don't see how they can live with themselves. I cannot recommend this place.

"Lotus Behavioral Health provides high-quality care for adolescents facing substance use and…read morebehavioral health challenges. The program combines structure, therapy, and family involvement, creating a supportive environment that promotes recovery and personal growth."

Great place to get sober…read more Focusing on a dual diagnostic approach to alcoholism and addiction, The Recovery Village producing a caring environment to grow strong again. The staff is friendly, and most of them have had their own battles with addiction they have overcome to help others. They have a wide variety of locations across the country, and their Sober Living facilities provide an amazing opportunity to practice newfound sobriety in a safe, friendly, drug free living environment. I have seen this place absolutely transform the lives of countless addicts and alcoholics in the local recovery community. Greg

Office staff seems unable to determine if they take insurance or not. Website said yes both…read moreMedicare and Medicaid. I filled out the pre-approval online and was accepts. After many calls over a period of 2 weeks it was determined NO insurance is allowed. $25,000 per 30 days. Will not bill secondary insurance either. Very confusing place. Probably not the experience you want for your loved one. Unless, your a cash payer then hope treatment is better than intake.

What a wonderful therapeutic place for recovery. Is absolutely great for trauma and drug or…read morealcohol. I recommend this highly I am very picky at this place is five star

This is my take on a series of events that occurred with Mending Fences and my daughter Maura…read more They are as accurate as I can remember from dozens of conversations with you and your staff members. They include personal accounts I have made and conversations with my daughter about what occurred to have you do this outrageous injustice to my girl! I regret trusting your facility and should have done more due diligence. What a waste of $14,700 due to the out of network situation. I never realizing you would Baker Act my daughter at the request of your Psychiatrist who had not seen her for 6 days and only then over a skype. With a diagnosis which admittedly by your Doctor was not true,due to her lack of reading all of the current reports plus you did not even allow her the 30 days agreed to. Take my advice if you have any Mental disorders do not go to this facility they are in my opinion very unfair in their practices and outright lied to me.

I've contacted this center more than once by using their online 'contact' form and never heard…read moreback. Didn't even get an automated message acknowledging their receipt of my request. I've also attempted to enroll in services by downloading their registration form and faxing them back to them (I've done this 3 times), and have not heard back from anyone either. After 2 months, I've attempted to call them numerous times using their (407) 324-7772 number and all I get is someone that picks up and hangs up? Wow, if this is how this center's customer service is, then I don't even want to imagine how they would treat my special needs child! Very frustrating and negative first-impression of this place. Will be looking elsewhere.

From the owner: ABC is a unique therapy based pre - education and / or alternative education program. Our…read moreinstructional program is a mix of clinical and educational goal planning. Clinical programming is specific to clients enrolled as an ABA insurance recipient. To address the needs of our clients our therapy is a combination of DSM-V Autism Spectrum Disorder (ASD) Criteria and Education Readiness. Goals addressed during clinical instruction are specific to the following diagnostic criteria for ASD services: * Social communication delays * Social interaction delays * Restrictive and repetitive behaviors Goals addressed during the educational programming instruction include but are not limited to the following: * Play skills and activities, playground, social time such as circle time and meetings, group activities, enrichments, music, etc. * Self - care, daily living, vocational, pre-vocational and or custodial skills * Pre-education and education skills such as reading, reading comprehension, and / or math,