My garage door stopped working in early July 2024. I was already an existing A1 Door customer, so…read morethey were my first choice. I booked an appointment online and awaited my service date. My technician arrived right on time and his name was Ethan Chenault. Ethan was first class all the way. He performed a 29-point inspection of my entire garage door system and shared with me in great detail all the components and their function. Ethan then worked up a quote and I agreed on the spot to have the work performed that same day. I ended up getting an all-new motor, brackets, springs, keypads, rollers, etc. When I tell you I could not be happier it's the God's honest truth. In a post COVID world having a TRUE PROFESSIONAL in 2024 is like a breath of fresh air. A1 Door charges a high premium and in my opinion it's worth every penny. The icing on the cake was when my wife came home and was more fascinated by the new door than I was. She found it remarkable that the same door and rail system could magically become so QUIET. We both kept saying to one another "Can you believe this is the same door?" My old LiftMaster was from 1999 and had a great life. My new garage door is the quintessential leap into the 21st century. My new LiftMaster has a camera, an app for my phone, and external keypad entry. I get notifications when the door is open and closed and I can view activity in the garage in real time. Lastly, I have great peace of mind knowing the parts and labor have a full warranty. A1 Door Company is appropriately named. My experience was A1 all the way.

We attended the Richmond Home and Garden show and set up an estimate with this company we told them…read morewhere we lived asked if they serviced the area and that we traveled just a little over an hr to get to show. Brandon came out today for the estimate this is also the gentleman we spoke to at the show. Brandon gave his estimate which was higher then what he quoted us at the show, I asked why his response was because of where you live we would have to charge the extra for travel to your home, I told him we discussed this before we set up the appointment for the estimate so I feel it was a bait and switch, why would I pay their company to travel to me for me to spend my money with their company. had they told us this at the show we could have saved their time and ours, so they wasted money traveling to us.....just be aware

Highly recommend. Great service! Rob showed up the same day I called for our garage door repair.read more

From the owner: Garage Door Installs Garage door repairsread more

Called for a repair of the broken spring. Same day service, they were really nice and knowledgeable…read moreparts are better , heavy duty, than original and have a longer warranty!

Wayne came out today to troubleshoot my garage door and fixed it right up. He knew what he was…read moredoing and got right to it. He is very personable and professional. Highly recommend Garage Door Geeks!

After trying several other businesses, finally found a business that was easy to work with over the…read morephone on getting a technician out. Service was quick and friendly. The door was ancient and had not been serviced in 14 years...yeah we probably overpaid, but we decided to have a full blown maintenance done once the gear was back on track and the door was functional again. Everything was lubricated and all the rollers were replaced in addition to having the chain realigned.

I recently had my driveway replaced and the bottom seal of my garage no longer meshed with the…read moredriveway. I had a technision come out the same day I called for service. Tom Hunter was very friendly and professional. He knew exactly what needed done and took care of it quickly and efficiently.

Can not recommend the Apple Door Systems operation located in North Chesterfield , County, VA . Was…read morequoted a service charge for labor including travel time at $179.00 plus parts to replace rubber channelling along the bottom of two garage doors. The final cost was $288.75!!. This included a "Residential Zone" charge of $44.75 to travel from Hull Street to Salisbury in Midlothian. Wasn't advised at the time of the initisl quote of such a charge. The installation time for the rubber replacement was approximately 30 minutes. Will never use this firm again!!

After experiencing numerous issues with an Apple Door installation completed several years ago, I…read morefeel compelled to share my experience. Despite repeated attempts to address warranted concerns, I believe I have been unfairly labeled by the company, resulting in dismissive responses to legitimate complaints. I paid too much for the door to have used/old parts. Initially, I sought a second opinion from A1 Doors during a routine annual inspection, as I was dissatisfied with Apple Doors's service. A1 Doors identified several critical issues, including: Undersized Springs: They determined the springs were inadequate for the door's weight, leading to improper adjustment. Used and Damaged Components: They noted evidence of used and damaged parts, specifically pointing out inconsistencies in panel yellowing and compromised spring functionality. Following A1 Doors' assessment, I contacted Apple Door. An Apple technician refuted A1 Doors' findings, asserting that all installed components were appropriate for the door. Further attempts to verify component specifications directly with the manufacturer were hindered by Apple Door providing an incorrect contact number. Subsequent Apple Door inspections continued to dismiss my concerns, with technicians attributing issues to routine adjustments and emphasizing the expired warranty. I was met with resistance when I mentioned the used parts, and they stated it was my word against theirs. However, I documented the condition of the components with photographs and video. Upon a second inspection by A1 Doors, they meticulously recorded evidence of pre-existing damage, including a bent and cracked pole, which directly correlated with the ongoing performance issues. Had this component failed completely, it could have resulted in a serious accident. This experience highlights a pattern of dismissive customer service and the installation of substandard, used parts. I strongly advise potential customers to exercise caution when considering Apple Door. Thoroughly document all aspects of the installation process, and consider obtaining second opinions from reputable independent contractors. My pictures would not upload because they are too large, but I will be posting this same review on Google with photos if possible.

The repair work was acceptable but highly over priced. May as well have replaced the entire door…read more Did show up on the week end so there's that.

I called for a service inquiry and gave them my phone number and address. I was told a technician…read morewould call me back later that day. No one called. I followed up the next day and was told they don't service garage doors in Virginia. Their website has an address listed right outside the Brandermill community and the phone number is a Richmond area code. In short I got some pretty weird vibes. Not sure how trustworthy this company is.

I called and made an appointment and they didn't call or come.. a complete waste of my time…read more.. never again

When purchased a home and had no remotes for the garage door, or an owners manual. We called Old…read moreDominion, and they came out within a couple of hours. They provided remotes, programmed our in car door openers, lubricated and checked everything thoroughly. They were professionals.

We were so impressed with the service and quality of the doors installed by Troy Brockelman. Our…read morefirst impression was so positive--Troy responded within 10 minutes of my posting. He came out after hours and did not charge us an exorbitant fee for his services. We needed new doors and he found exactly what I wanted at a price that was less than the big box stores. He arrived this morning at about 9:30 and worked all day installing our doors. He is so polite and is such a hard worker. We are very satisfied with his work!!

They were quick to respond to my problem getting the garage door closed. Randy was very…read moreprofessional, knowledgeable and personable. I am very pleased with my new garage door opener/closer. The price was fair, and I will definitely recommend Lion Garage Door to friends and neighbors.

On time, professional, fixed quickly and reasonable charge. Will call onLion Garage again.read more