First time using Precision Garage Door, our problem was the garage door would go down but come…read moreright back up. Went online for a quote during the weekend, got an appointment quickly. The Tech Collin came out and explained everything to my husband and I, and recommended what we could do to fix our problem. Collin did a great job, he actually fixed another company mistake. The cost was reasonable. I have them my contacts for future reference.

Garage door opener replacement Collin Clack and his partner…read morerenewed and built -in the Garage Door Opener. This work was also very absorbent and will continue to request this company and Collin! It is difficult to get honest and relevant service. Thanks Collin

Can not recommend the Apple Door Systems operation located in North Chesterfield , County, VA . Was…read morequoted a service charge for labor including travel time at $179.00 plus parts to replace rubber channelling along the bottom of two garage doors. The final cost was $288.75!!. This included a "Residential Zone" charge of $44.75 to travel from Hull Street to Salisbury in Midlothian. Wasn't advised at the time of the initisl quote of such a charge. The installation time for the rubber replacement was approximately 30 minutes. Will never use this firm again!!

After experiencing numerous issues with an Apple Door installation completed several years ago, I…read morefeel compelled to share my experience. Despite repeated attempts to address warranted concerns, I believe I have been unfairly labeled by the company, resulting in dismissive responses to legitimate complaints. I paid too much for the door to have used/old parts. Initially, I sought a second opinion from A1 Doors during a routine annual inspection, as I was dissatisfied with Apple Doors's service. A1 Doors identified several critical issues, including: Undersized Springs: They determined the springs were inadequate for the door's weight, leading to improper adjustment. Used and Damaged Components: They noted evidence of used and damaged parts, specifically pointing out inconsistencies in panel yellowing and compromised spring functionality. Following A1 Doors' assessment, I contacted Apple Door. An Apple technician refuted A1 Doors' findings, asserting that all installed components were appropriate for the door. Further attempts to verify component specifications directly with the manufacturer were hindered by Apple Door providing an incorrect contact number. Subsequent Apple Door inspections continued to dismiss my concerns, with technicians attributing issues to routine adjustments and emphasizing the expired warranty. I was met with resistance when I mentioned the used parts, and they stated it was my word against theirs. However, I documented the condition of the components with photographs and video. Upon a second inspection by A1 Doors, they meticulously recorded evidence of pre-existing damage, including a bent and cracked pole, which directly correlated with the ongoing performance issues. Had this component failed completely, it could have resulted in a serious accident. This experience highlights a pattern of dismissive customer service and the installation of substandard, used parts. I strongly advise potential customers to exercise caution when considering Apple Door. Thoroughly document all aspects of the installation process, and consider obtaining second opinions from reputable independent contractors. My pictures would not upload because they are too large, but I will be posting this same review on Google with photos if possible.

We're so glad we called Top Tier Garage Door Service! Junior is really the best. He's the one who…read moreanswers the phone, comes out, and does the work. He's honest, fair and very kind.

We were in a real pickle! We were about to close on our house and we were backing out of the…read moredriveway and the garage door just wouldn't work. The next day was the closing on our house and we were desperate. This young man answered my prayers and arrived the next morning at 7 AM exactly on time diagnosed the problem fixed it immediately, my husband couldn't believe it. He thought it was ready for the garage door grave, Very nice young man and we couldn't be happier. Please use him if you need him.

My garage door stopped working in early July 2024. I was already an existing A1 Door customer, so…read morethey were my first choice. I booked an appointment online and awaited my service date. My technician arrived right on time and his name was Ethan Chenault. Ethan was first class all the way. He performed a 29-point inspection of my entire garage door system and shared with me in great detail all the components and their function. Ethan then worked up a quote and I agreed on the spot to have the work performed that same day. I ended up getting an all-new motor, brackets, springs, keypads, rollers, etc. When I tell you I could not be happier it's the God's honest truth. In a post COVID world having a TRUE PROFESSIONAL in 2024 is like a breath of fresh air. A1 Door charges a high premium and in my opinion it's worth every penny. The icing on the cake was when my wife came home and was more fascinated by the new door than I was. She found it remarkable that the same door and rail system could magically become so QUIET. We both kept saying to one another "Can you believe this is the same door?" My old LiftMaster was from 1999 and had a great life. My new garage door is the quintessential leap into the 21st century. My new LiftMaster has a camera, an app for my phone, and external keypad entry. I get notifications when the door is open and closed and I can view activity in the garage in real time. Lastly, I have great peace of mind knowing the parts and labor have a full warranty. A1 Door Company is appropriately named. My experience was A1 all the way.

We attended the Richmond Home and Garden show and set up an estimate with this company we told them…read morewhere we lived asked if they serviced the area and that we traveled just a little over an hr to get to show. Brandon came out today for the estimate this is also the gentleman we spoke to at the show. Brandon gave his estimate which was higher then what he quoted us at the show, I asked why his response was because of where you live we would have to charge the extra for travel to your home, I told him we discussed this before we set up the appointment for the estimate so I feel it was a bait and switch, why would I pay their company to travel to me for me to spend my money with their company. had they told us this at the show we could have saved their time and ours, so they wasted money traveling to us.....just be aware

Called for a repair of the broken spring. Same day service, they were really nice and knowledgeable…read moreparts are better , heavy duty, than original and have a longer warranty!

Wayne came out today to troubleshoot my garage door and fixed it right up. He knew what he was…read moredoing and got right to it. He is very personable and professional. Highly recommend Garage Door Geeks!