this facility has got to have the most incompetent people working here. i had untill nov 5 th to…read moremove my stuff from their unit. on the 31st I arrived to get one file cabinet , it was the only thing left in there . my bill was paid in full and I made the move out day 30 days prior . I was denied access at the gate . and the answering system is just that ! not an actul way to resolve a issue . like I said the 2 people that I have met working at 951 s John young parkway in kissimmee Florida should not have jobs here ! it's not a difficult task.

Great Service Very Convenient and great for Storage highly recommended.Respectful and privacyread more

Is good business and they doing great job and I like it and it's best area keep up the good work…read morethe place is clean and is not dirty at all keep up the good work thump up .

By far the worse customer service ever. The girl with the red hair "supposably the manager" does…read morenot know any customer service, had a nasty attitude. Don't go here for any of there services.

If I could give it a zero or -1000, I would. I have had a…read morestorage unit at this facility for over five years now, and I could not believe that disgusting and treacherous smell that came from droppings and rat urine as there was an infestation, and nothing was ever done! My has been deceased for five years, left some irreplaceable Christmas and other personal belongings that and I stored in when she passed! Almost all of my property and personal belongings ! I wanna say at least 90% of my property had to be discarded, and some left behind because the damage stench was just too much to bear. Please whoever rents or decides to rent from this facility. Please do your homework and your research and make sure that you go somewhere where they will not miss a handle or misuse, rents or funds that come in. Basis, date, and day out from renters and customers. This place needs to be shut down!!!

I booked on a Sunday and when the office opened, I received a call where I reserved and walked me…read morethrough everything I had todo online.

I came here to meet somebody from Facebook to buy from their storage unit and I have to say the…read moreplace is very secure and fenced so you can't just get in. Everything was very well well-maintained and clean.

John was very helpful and friendly in making sure the reservation was all set! Explained it very…read moreclearly :)

Quick sign in process. Complimentary coffee and water. Friendly staff. Clean units, many sizes…read moreavailable. No inside area but they have a very large outdoor property.

Super clean storage facility. Great staff with great attitude & very helpful. I used them on…read moreseveral occasions & have never had any issues. I highly recommend them.

Great location! Luis is the best! Super helpful and attentive! Made sure our move in was nice and…read moresmooth. Always great customer service. Wouldn't hesitate to recommend or use this location again. Thank you!

Moves are tough, but these people make the storage part easy. They have everything in order from…read morewhat you'll need to get your room quick, easy and for a very fair price! They sell products in their front office to combat the non-climate controlled conditions that are also fairly priced and readily available. Very nice people. Easy options for payment and make it easy to cancel your unit - you just need to let them know when you no longer need the storage, remove your items and remove the lock. So easy for such great peace of mind. There's also unique gate codes for entry/exit, and cameras for safety and security.