Sharieka is the best at customer service. I had several issues with a unit at another location and…read moreI drove to this location and she was wonderful ay helping me fix the issue. I am about to pay extra to move my stuff to this location just for her wonderful personality and customer service skills.

This is a business designed with all corners covered, but forgot their management uses no corners…read more I must say that while they offer climatized storage, the unit I rented has never had the A/C working, also, the facility does not have courtesy carts or dollies so you must have your own means for carrying your belongings to and from the storage unit. Quite disappointing. As a mater of fact, I am early cancelling my contract and moving some place else. Don't fall for it. Check it out and verify if what they offer is there.

I've had a unit for a couple of years. Never any issues, clean and safe…read more When I needed customer service or had questions they were always helpful and courteous. Nice to know my belongings are in good hands. Love that there is new gate opening app available for this location. Can't wait to try it out.

Reserved a storage using their website then the nightmare started. This lady calls every morning…read moreat 9-10am although I had told them about my move in date and the time I would visit. She calls next day, the day after even on the weekends. Reality of Florida business models, living in 1900s. I ended up cancelling my reservation.

Quick sign in process. Complimentary coffee and water. Friendly staff. Clean units, many sizes…read moreavailable. No inside area but they have a very large outdoor property.

Super clean storage facility. Great staff with great attitude & very helpful. I used them on…read moreseveral occasions & have never had any issues. I highly recommend them.

My husband and I recently moved our travel trailer to this storage location and so far we have had…read morea great experience. The facility has multiple cameras, gated access and locked buildings. The last facility that we had our travel trailer at was not secure and did not seem to care about our property. This facility packs stuff in tightly and you call ahead of time to have them remove your trailer and get it set up for you, which is a nice feature. Noah helped us get set up at the facility. He was really nice and answered all of our questions without any problem. Since the staff gets your travel trailer out and set up in the staging area you are not able to access it 24/7, but that is not an issue to us. And we think the price is reasonable for storage. Rating from F to A+++, we give it an A+++.

We just found Adult Toy Storage two months ago and we love the place!…read more We wanted the best for our new 'toy' RV and Adult Toy Storage delivers 100%! They provide safety, security and service. The facility is about 35 miles away from home for us, but worth the drive. We store our RV in the covered area, which is huge, literally hundreds and hundreds of spaces, and somehow, they manage to keep it all organized. It is more expensive for the covered spaces, but in the Florida elements, it's a must. The facility provides a dump-station included in the fee and there is also a detail service available on site for a nominal fee. When it's time to pick up a 'Toy' the staff will move your vehicle out for easy pick up. There is a key-pad/lock protected area to pick up your vehicle should your schedule fall outside of normal business hours. The staff is amazingly FRIENDLY and knowledgeable about all things RV related, which we appreciate being newbies to the RV world. Safe, secure and service driven. A great place to do business.

It's a very nice facility in a good location. I've been storing my RV at U Park for over 3 years…read morewithout issue. They do something I've never seen and that is keep the rate the same! From my experience these storage units raise the prices automatically over and over. They rent to people they have no experience with for less than customers they have experience with.

Clean, secure, & excellent customer service. We love this location as well as the amenities…read more If you are looking for a spacious place to park your RV, Boat, or trailer, this is the best place around. We have been using this facility for the past 3 months and are very happy with the level of service & space provided here.

Top notch customer service! Every time the management has been a pleasure to work with and always…read morehave a caring attitude. (and a LOT of patience) too! It is clear that they want to serve the community and are always prompt and fair if there are any issues. I highly recommend! Dustin and Jim made the experience of renting a storage space as pleasant as possible. The team is very competent and professional.

Jim is an incredibly helpful person. Thanks for being you, Jim has he takes the time to help me…read morewith every situation. Century Storage is very lucky to have Jim working there.

We recently rented a storage unit here and we've had no issues. It's easy to get in and out and it…read moreseems secure. We have an inside unit so it's climate controlled. The first month is discounted and the prices here are competitive for the size and location of the unit.

have ready for this place for more than seven years, they have the nerve to continually threaten me…read morefor a past due bill. I have always paid it and will continue to pay it, but when I made an attempt to pay it, they would not accept the money I'm trying to figure out what is in my storage that they want so bad. It's time that we lobby these predatory business practices, such as storage facilities, and Tow facilities. These businesses take advantage of people who are already down on their luck and they should not be allowed to continue their excessive fees in their demeaning practices are enough to take this to Congress.. Anyone willing to sign a petition against predatory business practices can reach me at gerrihood@gmail.com

Complaint: Unacceptable Experience at A+ Storage Junction…read more I want to share an extremely unpleasant and unacceptable experience I had with A+ Storage Junction, involving improper charges, lack of professionalism, and xenophobia. Contract and First Improper Charge On February 5, 2024, I signed a contract with A+ Storage Junction to rent a 5x10 unit for $71.42 (including fees). Chris Jimenez assisted me and stated my payment due date would always be the 7th, as my move-in was scheduled for February 7. On March 6, I went to pay for the following month. Chris claimed he had called me for two days, but I never received any calls. He mentioned a number that wasn't mine. He then told me my payment was due on March 5, not March 7 as he originally stated. When I questioned this, a female employee rudely interrupted the conversation. Chris processed my payment but mistakenly charged the wrong unit (440 instead of 439). He refunded and recharged correctly after noticing the mistake. Second Improper Charge and Xenophobia On March 28, the company wrongly charged $81.77 to my card. On March 29, I went to resolve it politely. I showed my bank statement, but Chris refused to look, acting rude and claiming I was being aggressive--completely false, as I never disrespected him. He even said, "I don't care what's in your bank." He then mocked my English, saying I was speaking incorrectly and needed to learn proper English. I explained I'm Brazilian and still learning, to which he replied, "I'm Cuban, and I speak English correctly." He then made xenophobic remarks, saying "Brazilians think they're above everything," among other offensive comments. I remained calm, trying to resolve the issue. After much insistence, he finally admitted they had charged my card incorrectly again but didn't apologize. He simply told me to return on Monday for the refund. Then, he told me to remove my belongings from the unit. When I asked if I should take this to court, he accused me of making threats and continued making disrespectful comments about Brazilians. I called the police to ensure my rights. The officer confirmed that, unfortunately, xenophobia isn't a crime in Florida but advised me to remove my belongings. Chris then insinuated I was involved with the person from unit 440, claiming my card was saved on their account because, according to him, I was "probably friends with them." This is absurd since the mistake was his. Conclusion: Unprofessional and Discriminatory Company The company charged my card incorrectly TWICE. The attendant lied about the payment due date. I was disrespected and subjected to xenophobia while simply trying to fix their mistake. I do not recommend this company to anyone. I am now waiting for my refund and the return of the proportional amount for the days I didn't use my unit. In almost nine years living in the U.S., I have never been treated so poorly. If you're considering renting storage, stay away from A+ Storage Junction. They make mistakes, refuse responsibility, and disrespect customers.

I too, received excellent service at this location. They were attentive, went out of their way to…read moremake sure I was happy with the location available to park my truck and pleasant to work with. I recommend and would use this location in Kissimmee again.