After a lifetime of many moving experiences I think I am qualified to say, this company is pretty…read moreawesome. From the moment I first spoke to them until I closed the door behind the men who did the actual moving, they were great. I felt a ton of relief after Ms Siegel came out to do the moving estimate, she actually walked around and explained how each room's belongings would be packaged and how long it would take. She was knowledgable, courteous and very professional but more importantly super accurate! (She even designed a game plan for us, to help us stay on track with our gargantuan moving endeavor) needless to say, our move took an entire day. The moving men stayed pleasant, with a smile on their face all along and were polite about having to re arrange things. Even on the 10th hour of moving boxes, I'd give them 5 stars but we all know life is all about room for improvement.

We had a great moving experience with Tru-Pak. They were courteous and showed up right on time…read more Everything was in good shape and the crew was nice and hard working. Easy to deal with and hassle-free. Thanks Tru-Pak!

A person from there charged me 2 times for 1 month, of which I used storage less than 9 days…read more Been waiting on the refund for that extra month for more than 3 months. I deposited the refund they send me and then they tried to cancel the refund. CAUTION. They are not above board in their legal dealings. Choose another city/location if at all able.

I cannot get anyone to respond to my phone calls. I have left multiple messages, as instructed, to…read morecancel our reservation...as we did not end up needing the storage unit. I have been charged for a month's rental and have never even stepped foot on the property. I cannot find a way to cancel and request a refund online and was told to just call. Again, no credit has been given and no return phone calls have been made to me to resolve this. An attorney is my next move apparently. this is the hickory, NC location.

update. I have found more dents and dings and chips on my furniture. I remember the young girl who…read morestood around doing nothing telling me that the guy who was doing the stacking was the best. I beg to differ and my furniture would show the results. I took great pride in my furniture. It's not junk. It's beautiful mahogany funiture that I took great care of. My bedroom suite, my dining room table with leather chairs, buffets, armoires, credenzas and more all dented, dinged, chipped or damaged caused by this company who rushed throwing my furniture around as if it were plastic toys. Oriental rugs tossed in a corner. I had one young man who was gracious enough to help my husband and I who are in our 60's take and roll the rugs properly.A complete disaster and ruined by this so called company. The truth will prevail and word of mouth does have an impact on futures sales. They do not care about your valuables, for them its not a privilege its a job that stops at 5pm.

If I could provide a higher rating I would... The company is great. Justin and Kieth went out of…read moretheir way to ensure my belongings arrived in Colorado safely and secured. With less than two weeks notice of moving, I called Barring Moving and Storage. Even with a full schedule, they were willing to work with me to pack my stuff (I was already gone when they picked everything up) and store it until I was ready for delivery. Fast forward, 7 months, I rented a POD to transport my "stuff." They not only loaded the POD, worked with the drop off and pick up times, but when the POD driver left (without the POD) because there was no lock, Kieth put a lock on the container immediately after I called (within minutes). I had the driver turn around to pick up the container, who almost left without it AGAIN because the lock wasn't on right. Kieth, again, went out there to deal with the (very rude) driver and ensure the lock was on the container and the container on the truck. Additionally, they were more than reasonable with pricing... I would recommend them hands down for any small or large move.