I have been a customer of the Storage Center (formerly Shepherd Self Storage) for almost (November…read more2016) 10 years. The Storage Center lists their origin as "Established in 2021", which is true to the sale of the facility. Originally this establishment was locally owned and operated as Shepherd Self Storage. I never had any issue with Shepherd Self Storage. Since The Storage Center took over operation of the facility service has declined and the cost of my unit has gone from $70/month to $132/month. My unit has been broken into twice since 2021. The lanes between the buildings are narrow and frequently blocked by other tenants accessing their units. There are lots of other places out there and I wouldn't recommend The Storage Center.

From the owner: Looking for convenient and secure self storage in Oklahoma City, OK? The Storage Center has you…read morecovered with a location near Shepherd Historic District, Will Rogers Garden, and OKC Fairgrounds, easily accessible via Northwest 23rd Street and Will Rogers Expressway. Our facility offers a variety of unit sizes, including drive-up and climate-controlled options, with extended storage hours, a fully fenced premises, surveillance cameras, and month-to-month leases for your convenience. Protect your belongings from extreme temperatures with our climate-controlled storage units. Check our size guide for the perfect unit, and we also provide secure vehicle parking for cars, RVs, and boats. Rent your storage unit today!

I wanted to just say thank you for the perfect experience I had with your facility. I stored my…read moreboat with you all the past 6 months and had no issues whatsoever. I believe in part, this was due to the fabulous customer service I received with Wendy. Wendy contacted me to update me on renewal, check out, anything that pertained to my usage with you. She was kind, very knowledgeable and a pleasure to work with. She did not overly contact me, but insured that I was updated on my contract. Wendy was an absolute pleasure to work with. While I won't be renting boat storage space for the summer, it's because of Wendy and her customer service skills, that I will choose Storage King USA again if the need arises. Thank you, Wendy!!!!

From the owner: Storage King USA offers great self storage options at affordable prices in a convenient location…read morejust south of I-40 in Oklahoma City, OK. We are located on the west side of OKC at 1423 S. Council Road near Bridgestone Intermediate School, HD Supply Waterworks and Cactus Drilling. We are just minutes from Yukon, Mustang and Bethany, OK. Come see what we have to offer to meet your storage needs.

So I saw an ad on Facebook and I sent a message and very quickly I was in contact with Jackie. She…read morelistened to my ideas and helped me through the whole process. I am so excited to have a place to keep my tools out of the weather and organized with work benches and good lighting. I highly recommend you contact Jackie and get that secure shipping container. Matt Noell Anna, Texas 5/28/'26

At first they are great to deal with. I had an excellent experience thru the sale, delivery process…read moreand first terms of the sale. I was told that I needed to make the first 5 payments and after that it could be paid off with no penalty. Ok, great. They said they prefer you set up autopay. I'm on the road a lot and autopay works great for me as well. I get notification from my credit union that they took out their payment. Ok perfect. Less than a week later they took out another one. I paused but chalked it up to an honest mistake. Less than a week later I get a message from the girl in their office saying if I don't make my payment that they're gonna send someone to pick up my container. Flustered, I called them. I explained the situation to the guy that had answered the phone. He said he would have someone call me back but sounded very Skeptical as if he didn't believe me. No worries, I waited for them to call me but instead I get a message from the driver assigned to pick up MY container. I call him back and explain the mistake. He also seemed skeptical but told me either way he'd be back for the container unless his employer told him otherwise. I called a number he gave me to call. A woman answered and said she had to have payment because my account was delinquent or they had to pick up my container. I asked her how many times per month I was required to make the almost $300 payment. She said if I had paid it she would t be calling me for payment. I pulled up exactly what dates they had taken payments from my account. At that time she immediately changed direction, apologized for the mistake and said I was good for 2 months. I asked for an exact payoff but she couldn't tell me. Said she'd call me back with it. Less than a week later we are back in the collection loop. Driver is coming to pick up my container, I'm delinquent and need to pay. I asked again for payoff amount. The lady called me back and said over $6000. I explained that was way more than I'd paid for the entire container. She said with fees and all it would be over 6k. I said I don't think so ma'am. I hung up and made a payment just to be sure. But the calls still persist and the threats of repossession. Made another payment and still the threats keep coming. The owner left me a voicemail and accused me of attempting to steal his container. He said I need to get my stuff out of it and out of the way so they can come pick it up. How many times do I have to pay for it? i Finally told him he was signing up for a rocky road and hard lessons if this was his business model. All of a sudden the threats stopped but the hyperbolic billing keeps coming regardless of how much I pay. I keep waiting for the goons to jump out of the bushes and attempt to assault me but they haven't as of yet. Stay tuned for the ending please. I'll let everyone know how it ends. Thanks. Brad Cordis 2 Dogs Trucking LLC McLoud, Oklahoma