This is in regards to Thunder moving answer to my last review. First off you are not telling the…read moretruth .I spoke to a salesman who first off lied to me about cost, and that was the only contract we saw till after the move and that one my wife signed then you copied her signature and placed it in the boxes you wanted ive got a copy now and you can tell they were electronic and pasted. Secondly I have pics of the back of the van to show there was plenty of room for my other stuff. The boxes you checked for insurance was to pays 60 cents a pound for damaged goods. Who in their right mind right mind would want 60 cent a pound as compensation? The extra you so graciously offered was 75 dollars . So 30 for my tv and 75 out of your kindness for a 500 dollar brand new tv that you made me pay 40 for a bok for it to not get broken. So I lost over what I paid u to move me and your gracious offer is 75. How about your smart elec employee who flared up in anger at my wife when asked about loading the rest of our stuff. And it goes on and on .what I signed at the end hasn't even been givin to me because he practically ran out my house . And no there were no boxes checked and it was 500 more than your estimate. All im asking for is you man up and pay for the tv you broke. You would want the same. But I can promise in no universe I live in would I ever sign for 60 cents a pound for my stuff. Ive got pictures I can start posting if you'd like. Do not use this compay

Extremely disappointed with the service we received. Several boxes were clearly labeled "Fragile"…read moreand "Do Not Stack," yet one mover ignored these warnings and stacked heavy boxes on top anyway. He also broke a desk during the move, and we now have to go through the process of getting reimbursed for the damage. He also did not speak English, which made communication very difficult and required us to direct him through each step ourselves, something we hired a moving company to avoid. The only mover who could communicate with us was clearly overwhelmed and, to make matters worse, the mover who could not speak english had headphones in during the move, making it even harder to give directions. Overall, it felt like we were doing the move ourselves despite paying for professional help. I would not recommend this company based on our experience.

Wow!! Serenity has moved me 3 times now and they always send a polite movers with knowledge on…read moreloading. They are quick and the best value for local and long distance moves. Jacob gage and Caleb were quick kind and efficient. I couldn't ask for a better go to moving company.

Worst move ever!! What should have took a couple of hours took 7 hrs!! 3 guys!! We used this…read morecompany 4 years ago and the move was great!! So I wanted to use them again and sadly it was horrible!! Could not read a box on where it should go. Left a bedroom table in the kitchen.Put a dent on the front door of fridge!! Cost over 1000.00 to move a couple of miles.. Very slow, one dude couldn't stay off his phone!! Very stressful move!! Moved at a turtles pace!!

First time using movers outside the military and they did not disappoint!…read more Joe and Kirk were awesome! They were a super communicative efficient and easily approachable! These guys definitely know what they're doing Thank you again!!

Kirk was very helpful for an after-hours quote and referral. He stayed on the line with us…read morepatiently and helped us figure out what we really needed, then gave us a referral. Thank you Kirk!

My mistake was telling them I didnt care about my furniture. I did this to help them know I did…read morenot need extra charges. I had moving blankets for my furniture and was prepared with tape and extras. Well, they said I didn't need to cover and all would be well. My white sofa was almost ruined. Wooden furniture scratched, dented, missing items. They used me because I was in time bind. I am a single senior woman and I trusted the kind, caring voice who I talked to for 10 minutes on the phone. I asked for my sofa to be cleaned and they refused. 260 dollars for 2 hours, local. no more than 8 min between pick up and drop off. No stairs, no assembly. Just poor and uncaring service. Shame

Stole a lot of my items. Workers argued on the phone instead of working. Moved slowly to increase…read moremy cost. Horrible experience.

I was able to get a great discount through groupon. Christian and Garett were my movers. They…read moreloaded my 2 bed/2 bath condo in an hour and a half. They were on time, hard working, and well worth the money. (5 stars if it were just based upon the two movers) The only problem with the move itself was that they gouged my couch and the fabric was damaged when they tried to force it through a door that was too small. They apologized and the company is sending someone out to fix it later in March. They would have been able to come sooner, but I had to book the repair on a weekend. (5 stars for customer service) My biggest problem, and the reason I gave it 3/5 stars is that I chose to book a Penske rental truck through Bellhops for a discounted rate. I felt like the lady who set up the rental truck was very misleading. "You can get a rental truck through us for only appx $30." Not true! There were hidden fees for mileage, and I even had to pay a $150 deposit!!! They added insurance for me at my request at a very low price, and then I found out that the liability insurance was not what I was billed by the truck company. I had to add another $20 for the real liability insurance. (1 star for misleading sales rep)

All of my movers were very professional and courteous. Sebastian, Thomas, and Adam, in Dallas were…read moregreat! I would highly recommend them. Then Dillon, Kaleb, and Joseph in Oklahoma City were also great. Their morning move ran long and they kept me updated every step of the way. They were all super quick unloading and loading. If they had a question they asked instead of assuming, which I appreciated. I would definitely recommend Bellhops to anyone who is moving!

As a landlord he doesn't fix issues and enters house when I was gone and took 2 grills.read more

Extremely happy with the level of service and communication…read more We had a small job that needed to be done. I used yelp to get quotes. Some wanted to meet before they quoted eventhough I sent a picture and details of the job. On Call gave me a quote in short order as did a few others. On call quote was in line with others but based on reviews and the professional way they communicated with me we went with them. They gave me a range within 15 minutes that they would be here and they were early! How often does that happen. The workers were very polite and respectful and done in a very short time. No hidden fees, No stress and no problems. I would welcome a chance to use them again and recommend them to anyone

So happy that we went with On Call Moving! After speaking with multiple different moving companies,…read moreOCM made the choice easy. They were up front and honest from the very beginning, the movers were fast and cautious with our furniture, and there weren't any hidden fees at the end! Definitely would use them again.

Don't send boys to do the work of men. They damaged the surface of my dresser by not padding it…read moresufficiently and not being careful when moving it out of the doorway. Not reversible. You only get one chance to get it correct, so why not? Had I had the time, I'd have moved it all myself. Never again.

These guys are excellent. I had a very difficult move, tight corners. It's my second time to use…read morethem. On time, great communication, fair pricing. Top notch! I highly recommend!

My most recent move was literally the best move I have ever had and I give all the credit to Sherpa…read moreMoving!! They too extra time to make sure the doorways and walls were not damaged during the transitions and also my furniture was wrapped for cosmetic and safety concerns. I hope I do not move any time soon, but will definitely use Sherpa and their services if I do!! Kendrick and Corbin had great humor for some tough guys!!