They don't honor their own advertised Veterans' discount…read more I went on-line to find a reasonably priced, local storage facility, to keep some furniture, here in Plymouth, Massachusetts. I came across "Stor-U-Self" Storage, at 8 Natalie Way. They were close-by, clean, and priced similarly to what I was finding elsewhere. They offered a 9'X10' indoor, first floor room for $114 per month, with a promotion for the first two months being 50% off. It's of note that this promotion isn't anything particularly special since I found that the price was very similar to other storage facilities prices for the same size room, and the "first two months at 50% off" promo wasn't dissimilar to the 1st month free that many storage facilities offer. Their website also clearly advertised a 5% discount for Veterans and Seniors (I'm a 62-year-old VA-rated Disabled Veteran). I reserved the 9'X10' room on-line and went over to the facility to look it over and see the room. When I arrived, I met with the Assistant Manager, Jonathan Busby, who took me on a tour of the facility and showed me larger rooms on the second floor (which I declined). He also made sure to show me a "price sheet" and pointed out that I was quoted the "on-line price" because the "in person price" was $239 per month (no such "in-person" pricing was advertised on their website, nor posted at the facility). We also spoke about the advertised first two months being 50% off. He pointed out that when I booked the room, I would pay for the first month and the second month would be free. As part of our ongoing conversation, I pointed out that, while it wasn't quite what was advertised (50% off each of the first two months), it equated to the same thing and that it was no different than many storage facilities do as promotions. Which he acknowledged. When we came back to the Office, I asked about the 5% Veterans' discount that was advertised. Jonathan bantered about not "knowing how to apply the Veteran's discount in addition to the first two months at 50% off promotion". We chatted about the difference between a temporary sales promotion and a stated permanent discount but, ultimately, I was told that Walter Pollock, the Facility General Manager, would likely be able to help me. I waited patiently for Mr. Pollock to finish with two other customers and then he came over to chat with me. He unequivocally stated that they would not honor the Veterans' discount. He gave me a litany of reasons, 1) I was already receiving the "on-line rate", rather than the "walk-in rate" (there is no posted "walk-in rate", only a sheet that they carried around with them), 2) I was receiving the "first two months at 50% off" (a temporary promo, not a permanent discount, and no different than any other storage facility), 3) I didn't confirm, book, and pay for the room on-line, in advance of coming in (the system sends you an e-mail message, instructing you to being in the reservation paperwork to the facility to sign the contract for the room), and 4) "We aren't going to just give the rooms away". I pointed out that, in good faith, I did everything that the website told me to do, I wasn't asking that they "give away" the room, and that "for what amounts to a $6 self-advertised discount, [they were] going to watch business walk out the door". I further indicated that I wasn't trying to be nasty in any way, I simply expected them to stand by what they advertised. Mr. Pollock just shrugged his shoulders and walked away. I left the building to bring my business elsewhere.

Walter is the best! He is very accommodating and answers all of your questions. The facility itself…read moreis very clean and secure. The prices are very reasonable! Walter was able to help get me exactly what I needed and in such a friendly manner. Look no further than here! And ask for Walter!

The facility is clean and brand new. I had the pleasure of meeting the owner Scott. Last time I was…read morethere he was out in the parking lot doing cleanup and gardening. Paige the girl at the front desk is so pleasant they are lucky to have her. I paid for my unit online, you are also entitled to a month free for your second month. I had to stop by the office to fill out my paperwork and show them my license and official get my unit. here is where the problem started... Paul the manager was so rude my brother wanted for us to leave. I had already paid online. While filling out paperwork Paul demanded I give them another persons name and number. I refused, He basically told me I was out out of line. He said we need som to call when you don't pay for the uni. I have never heard of such a thing. Again I already paid. My brother said let's go sone where else. Again I was tired and already paid. I know this is long. It was bothering me because his rudeness continue. I called and there was no answe. I wanted to report him to the owne. The next day Paul the rudest called me. I told him o wanted to speak to the owner and he responded that I was NEVER GOING YO EVER speak to the owner. I gave him a bad review on Facebook I screenshot it. He blocked me from the page. I'm hoping Scott the Owner see this. The fability is great clean brand new prices are fair. Paige is A sweet heart and Scott seems like a not afraid to work owner. When they eliminate Paul it will be friendly

From the owner: 20 Pilgrim Hill Rd in Plymouth, Massachusetts, is the home of Castle Self Storage. One of many…read morelocations, this facility caters to a wide variety of storage needs. See how we can fit into your life when you check out our storage rentals online today.

Very disappointing experience at Extra Space Storage on Holman Road, Plymouth…read more As a professional, I expect basic courtesy and reliable service, but this location completely failed on both. The staff were unhelpful especially Donna as she was dismissive, rude, and communication was almost nonexistent On top of that, the pricing is ridiculous for the quality of service provided. Other Extra Space locations operate far better, but this one seriously damages the company's reputation. I absolutely would not recommend this location to anyone.

We were treated so well by Donna when we came to check the place out. She was so helpful and…read morefriendly. The unit is easy to access, fairly priced and we feel great about the location.

This place is run by a very nice couple that were so helpful to my daughter who needed summer…read morestorage for college as we live out of state. They take great care in insuring the units are cleaned before a customer moves in. I highly recommend!

First off. Very nice young lady on the phone and office manager on location very helpful and…read moreprofessional. Original monthly cost quote was $ 350 w/1st month free. Too high for me. Re-quote of $ 210 w/no free first month. OK for me. Moved in November. Nice an clean and secure facility. Get a notice in the mail January of a $ 100 dollar increase beginning February. I moved out. Seems a little like Bait and switch to me. But nice people and neat and clean.

Jim L was professional, respectful and a very easy guy to work with while getting my unit…read more Explained everything and no pressure. Thank you Jim

I did message the facility to see if I could lower the price, but they refused to discuss it in…read morewriting. I was told to call. Someone picked up the phone, no hello, please hold, or I'll be with you in a minute. They answered the phone and then proceeded to carry on a conversation with someone else for a couple of minutes. At that point, I just hung up and rented a space at Cube Smart for $40 less a month. What started out as a positive experience went downhill. Again, DOUBLING, the rental fee was unethical. There should be a limit on how much the rent can be raised within a certain period of time.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2637 Cranberry Hwy is no exception. Our Wareham storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near I-195 and MA-25, we're trusted by neighbors in East Wareham, West Wareham, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Want to say I have spoken to Julie A few times . She went out of her way to help me and never made…read moreme feel like a pain in the butt . If there storage is anything like there customer service then they will be even better . I will update again soon .

Facility is clean and functional! Staff is always helpful and readily available to answer questions.read more

Not only is the place always clean, but the customer service is fabulous. Always willing to help in…read moreanyway! Always pleasant.

I wish we could use NO STARS! They don't take care of your…read morethings. We a few pieces of furniture ruined because mice ate through them. Dirt covered most of our things and mold ruined a couple of prints and coated our dining table. We might as well have put our furniture outside for four years. And, they don't reimburse. They could not care less about their customers.

Having visited many other storage facilities before selecting Camelot I was amazed at how dirty and…read moreunsecure other places were. Some had no security features like fences, gates, or cameras, and one actually had the gate open because "it broke last week". I was very impressed with Camelot's facility, staff, security, and new customer specials. The fact that they have someone in the office 50-60 hrs per week along with surveillance cameras monitoring every row of units ensured my possessions would be safe. I rented for 6 months and have nothing but positive feedback for this company, facility, and the manager Deb! As far the reviewer that gave it 1 star and felt "they might as well as left items outside", sounds like "pilot error" to me. Although I did have to adjust the door to my unit to prevent dust from blowing under door gasket I had no issues. But, I did as they suggested by bagging my leather couch etc, and buying those anti-mildew tubs they sell in the office. People simply need to use more common sense and own their actions especially when they are sel-destructive.