After our move back to Texas and a space downsize, we had quite a few things that we needed to keep…read morebut didn't have space for right now. CubeSmart is just a few blocks away and after visiting their website, they made it super easy to get setup. It was quick and painless! The attendant was very friendly and helpful and explained the process nicely. Access to the storage area and the elevator is exceptionally straightforward and once inside their facility it is exceptionally clean and well lit. We were really impressed with how nice the whole process was! The storage area is very clean and well maintained, with restrooms and water on each floor. Strongly recommend this CubeSmart location near the Rim at: 16227 Vance Jackson Road San Antonio, TX 78257

I was told this was safe location. They had codes to get threw door . They had no burglaries…read more They state there safe . I found that they were being deceptive. There are dozens burglaries . They turn cameras off. Theres drug being smuggled threw here . This location is dangerous. SAPD property crimes have no information from management there as to who the criminals are . Read rental agreement . They can go into your storage unit with put you present . They can turn cameras off .they let people in to storage facility and there not registered are being there . When my items were burglaries employee named Tracy said the cartel took my valuables . Maybe they own the storage facility . Dont put yourself in danger here becuase SAPD may not respond . They can kill you in basement and haul you away in garbage bag .

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

Staff is super friendly and helpful, the security for the facility was fantastic as well. I really…read moreenjoyed the last few years I had storages here. Thank you for your kindness and assistance!

I had my furniture stored at this facility. I had movers pick up to bring to my home. They called…read moreme to alert me that there were rat droppings everywhere and proceeded to take pictures. Upon arriving at my home the droppings fell everywhere now I am faced to hire cleaners to pick up all this mess. I was paying $280 per month thinking that it was a safe and secure unit. The movers said they had never seen anything this bad before. I called the manager and apprised her of the situation and she refused to give me any consideration. She could have cared less. This facility is located on Huebner Rd.

The value is great. Aldo and Brett are both amazing. I don't know what I would have done without…read moretheir help.this place is extremely clean and well kept .

Best storage facility in the area, with plenty of parking space, with excellent customer service!…read moreAnd you can't beat the price & discounts! Talk to Manager Brett

I recently had some specific storage needs that the manager, John, was able to help me out with…read moresuggesting alternatives for my needs and helped me tremendously. John runs a very tight ship, I left my unit unlocked and he checks daily and was able to notify me the same day and locked it for me. Highly recommend this location in particular.

I rented a space for 6 years. Every year the increased my monthly rate by $100 to $150 each year…read more It went from $170 to $664 when I removed my belongings. I was a loyal customer and paid every month on time. They never gave me a break. Then I removed my belongings on the 1st of the month entirely. However, the said I was responsible for the entire month of rent of $664 for only that 1 day!! That's insane. Not only that my unit was rat infested and full of water damage. 90% of my belongings had tremendous amounts of rat poop and urine. It all had to be thrown away, along with the water damaged furniture. When I rented the unit they assured me that they did not have rats and controlled them. And that the units were waterproof. Now, they are refusing my insurance claim which I was charged for insurance every month. I would never ever refer anyone to use Public Service!!!!! I could give zero Stars I would but you had to pick one through five so I had to pick number one.

Hoping this will catch the owners attention, as I have tried countless times getting ahold of this…read moreplace for my refund from 9/29/25!! I signed up online as this place looked perfect on paper, chose the next shown available day to move in, drove over only to find they were closed Sunday, despite showing they weren't on Apple maps. Fine, so I go back the next day. Well past opening, no one is there besides other people needing to get in their new units. Come back an hour later, still nothing. Call the main office for help, they try to help me in but let me know you need someone in person so they try and get in touch with the manager and tell me I should hear back within an hour. The whole day goes by, meanwhile I still had to move my stuff and had already rented a van to do so, so opted for another place down the road. They ended up leaving a voicemail, I show up an hour before they closed and still waited outside a locked door for 50 minutes. Abby helped me and let me know I could get everything refunded and should hear back within a week. A few weeks go by, as I have a life and things get busy. I email to create a paper trail and was able to talk to Renee then Brian who let me know the management was shifting but let me know I should get refunded within 1-2 weeks after verifying my information. It's now been 2 MONTHS since hearing back, and I've sent many follow up emails as I will not trust a verbal confirmation at this point. They also have at least 4 different numbers listed?? Please, new management if you see this, I sent another email today.

I've stored here for many years and this is the worst it's ever been. There is a massive rat…read moreinfestation throughout one entire building. That includes 2nd and 3rd floor! They have known for 6 months and did not take the needed measures to protect the rest of the customers belongings. Trash piles up indoors and by the dumpster. The restrooms are disgusting most days. Lights on the buildings work occasionally. They want your money but care nothing about their customers or their belongings! They don't have a permanent manager right now and this will be the 3rd manager in less than a year. Do not store here if you wish to keep your belongings safe!

I have had this unit for over a year and just added another 5x10, Mario is so nice and helpful…read more Also can't beat the Great prices!

customer service is great. they are very informative, the manager showed me around and the prices…read moreare great for the storage rooms. I would recommend this storage facility more so than competitive U-Haul. If you are looking for a nice clean facility, this would be the place. Newly built and very efficient. If you want climate control, there is a first and second floor and they have an elevator that is big enough to carry big furniture. This storage facility, I highly recommend.

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.