This review is for the deli. We stopped in one Sunday to pick up a sandwich. I would recommend ordering online to pick up. Lesson learned. We waited about 15 minutes for three people ahead of us. We got the special which was a full Italian sub for $6.99. Three dollar savings. It was loaded with a lot of meat and cheese. She also piled on the other ordered items. She could barely fold the sandwich. It was thick and delicious. read more

This Publix is conveniently located at a busy intersection, making it easy to stop by while out and about.

Incompetent management; poor customer service. Tbe store is not merchandised properly and often out of stock of common items. Manny and his team need more training in customer relations and merchandising. read more

The catering ladies (Winnie, Linda, and Maria) are awesome! I order catering a lot from here due to my job. The one downside is that it can take forever to get a sub made. Last week, it took me 45 minutes from standing in line at the sub station to check out, which was disappointing. read more

My husband is experiencing health problems so we need to make sure he is on a low carb and no sugar diet. This is all new to me so I asked Cedrick for assistance. He is such a great employee. He walked with me around the store to assist me in choosing the right products. I was so impressed that I wanted to speak with his supervisor, Freda! She too was a great person and I could tell she is a motivating supervisor. read more

Management is terrible at this location. Rude and incompetent. Deli is trash too. I placed orders for my staff and they "threw away" my second order because they thought it was a duplicate order even tho the order wasn't identical to the first order I placed. Why wouldn't you call the customer to ask them?? Didn't receive a call they just threw 6 subs away. I live in Oconee and the Publix there is superior to this location. read more

I had my sons 3rd birthday cake done by Nikki in the Bakery and she did a amazing job!! He absolutely loved it!! read more

Publix Super Markets - Shopping Centers Near Me - Athens, Georgia

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I use a Good Rx prescriptiom card. I compare prices before refilling a prescription. I use Publix many times when they have the lowest prices which has worked out wel over the past year for me up until trwo weeks ago. Two weeks ago, I dropped off a refil for a ninty day supply of sollifenacin 10mg tablets. Laura who waited on me told me to come back next Thursday. I came back the following Thursday only to be told bt Laura tha the wholesaler had still not delivered solifenacin to their pharmacy. In disgust, I took my prescription to Walmart who filled it immediately. Today, I submitted a refill for a ninty day supply of diclofenac Sodium topical gel to Amy, who told me my order would be available this afternoon. A few minutes, Amy phoned me that Dioclofenac would not bde available indefinitely, and to buy it over the counter as voltarian. Diclofenac is less expensive when bought through the pharmacy than when bought over the counter. My read is tha tPublix oharmacy does not want to accept Good Rx customer anymore. I usually spend anywhere between $20 to $30 in the store when I refill a prescription there. Publix thanks to Laura and Amy have lost Publix a customer. Richard W Athens read more

I placed an order ahead sub order and it was estimated to be done in 40 minutes. I arrived at the estimated time, and have waited at the store for an additional 40 minutes without a sandwich. I've watched the line of people move and I have been told mine is being made, but I do not have it yet and it doesn't look promising. read more

I'm literally going to have to start ordering my subs 2 business days in advance. I ordered a sub with a pick up time of 6:10pm ofc it's not ready. I go to the deli and wait in line to ask if my sammies were ready once I get to the front one of the employees tells me she will make my sandwiches when her coworker gets back and proceeds to take the customer behind me. Weird. Why not just start making mines. The other employee gets back and starts my sandwich after maybe 15 minutes. I'm watching her make my sandwich and reading my order and completely missing parts of my sandwich She didn't toast it, no cheese, no mayo, forgot the deli sauce. It's getting ridiculous. Everytime I go I have to wait atleast an hour after my pickup time to finally get my sandwiches. Please hire more deli people, and competent ones. The two stars are only cause the deli ingredients are so good. I'm a moth to a flame cause why to I keep ruin my day trying to get a sub from this deli. read more

Twice in the past month I've bought dairy products here that were spoiled. Both times the products were well within the safe date range, but, when I got home to use them, were completely rancid. I'm not sure what is happening at this store, whether it's a management issue, an employee issue, or if the physical facilities are in disrepair, but this is a huge warning sign of a store that needs to be rehabilitated. read more

This Publix and most are great. The customers are awful. I listened to 3 customers with the most stupid complaints. The red wasn't red enough but we ate half. My sandwich bread was tough but yet again it was 50% consumed. I would stop the easy refunds Publix offers read more

I love Publix, but not the ones with self check outs, because they talk to you and this feature takes forever. The ones at Walmart and Targets DO NOT talk to you and it's 2x faster to check out. And regular check out is just as slow so I guess I'll just stick to the Bethlehem location, where they have more cashiers. ‍ read more

Why am I reviewing a supermarket? Oh, that's right. Because I came in here to get bread (out of convenience, I usually head to Kroger), and I'm soooooooooooo glad I did. Get their 5 grain bread, the baguette style. They have the softest and tastiest bread. OMG. Yum. read more

My favorite supermarket in town. They generally hire a very high caliber employee (think Chick-fil-a), so you almost always get very friendly personable service. If you ever do have a problem, their customer service and management is very responsive. The store is always clean and well organized. The shelves are always fronted and faced so well that you think you are shopping in a staged supermarket in a movie. The everyday prices are higher than some of their competitors. But they have great weekly sale promotions. I generally just go there each week to pick up the sale items and I think I get a great value. The highlight is their buy-one-get-one-free items, which don't require you to get 2 of the item to receive the savings (they just ring up half price). The parking lot is nice with angled spaces in one-way lanes. So it's pretty easy to get in and out. Even if you have to park some distance from the entrance. They also have ticketmaster available @ the customer service desk, and a Redbox dvd rental kiosk. read more

DON"T USE THIS DELI!! This was the 3rd time I ordered from this Publix deli. I also use 2 other Publix's for deli sandwiches. This one is consistently awful. Each time I have waited 30 min or more, past the ready time for a sandwich. This time I ordered on the app. It gave me a time of 25 mins. I left the house and got there 30 mins after I placed the order. 10 mins past pick up time bc I know this branch is slow. The sandwiches were not ready. I waited at the front of the store at the pick-up station. After 20 more mins (50 min in) I asked if the sandwiches could be checked on. They came back and said they were being made. 20 mins later I asked again. They came back with 1 sandwich and said the other was being made. 20 mins later I checked again. During this time I can see the deli area. 3 employees working, they had 5 customers come through the deli line and then check out in the same time I waited for what was now 40 mins in the store. 1hr 10 mins since I made the order. They then spent 10 mins making 1 sandwich for 1 guy. 10 mins later they brought my sandwich. Total time 1hour 30 min. And the encore::::: They were wrong! All that and I get home and they are wrong. I repeat - Don't use this deli! Go to one of the other 2 Publix's in this area. read more

I purchased some sushi from this Publix last week. I normally don't buy sushi from a supermarket, but with all the restaurants closed or making it really difficult to order anything, I had no choice. I got really sick from their sushi. I've been eating sushi for over 30 years and have had it all over the country and this is the first time I have gotten sick. It truly was some nasty food. They did refund the entire purchase with no questions asked-the only thing in their favor. read more

Never have anything in deli. Always out of what you want. Also never has chicken strips when running the chicken tender sub special. Worst Publix ever! read more

Publix is the best supermarket in town. Customer service is at Trader Joe's levels (which is to say, GREAT), but they have a much larger store. I mix in the occasional visit to TJ's, Ingles, and even Krogers, but Publix is my staple store. Great employees, good product selection, decent prices... Last night, I went in to order a cake for a colleague at work. I ordered it at around 9pm for an 8am pickup, and the nice lady only blinked a couple of times and then helped me fill out the order form. For $20, I got an awesome quarter-sheet chocolate-white cake with spring flowers and custom message. And, everyone who ate it said, "This is soooo goood!" I couldn't agree more. The end. read more

Very clean, very nice employees and the deli abs especially the sub sandwiches are AWESOME! This is an older store but seem to be keeping up with the times and even have self checkout lanes now! I LOVE THIS PUBLIX! read more

I used to like Publix and was especially pleased with the customer service. However today I learned that this grocery chain has refused to talk with the workers who pick their vegetables. The wages that the company enforces are insanely low. One penny per pound of tomatoes. You'd have to pick 1000 pounds of tomatoes to earn $10. That's very hard work for very low wages. Avoid this store! Even Walmart has joined with the Fair Food Program. read more

This review is based on my last experiences with the deli and their horrible service and lack of customer service.