Not the beat publix, but not a bad one…read more Losing a star today for letting me down in the produce Dept. Usually well stocked and not a rotten item in sight. Onions were less than good. I always visit this location when I need fresh bread.

The publix on Ridge Road is the worst store for customer service. I arrived at 6:06 pm ordered 8…read morechicken legs, was told it would be 20 minutes. I stated great I'll do my weekly shopping while it's cooking. I go back 30 minutes later and let them know I was waiting. At 6:55 they tell me he's just putting it in the fryer! What the freaking mess is this? Ask for the manager and all he says is I'm sorry about that ma'am. So I just left the cart full and told him, we'll yall can put all this food back, I'm taking my business elsewhere. We normally spend 250.00- 350.00 aweek there but I'm going to shop at Krogers! I know they could care less but People need to stand up for being mistreated and for these outrageous prices! Sincerely a disappointment consumer!

Today on 1-20-26 I bought a CPAP mask and was not told that you couldn't return it and I didn't…read morethink to ask. At the previous company I use for c-spap supplies. They had a 30 day satisfaction or you can bring the mask back. I did not wear the mask to sleep in ,just tried it on. I just lost a hundred dollars because the mask does me no good I can't wear it.Had I known that you couldn't return it I would have never bought it . A lesson well learned.

Wonderful, caring individuals who own this company. They do much for the Acworth community and…read moresurrounding areas. Recommend them highly!

Laxidasical. This…read moreplace doesn't wow me Never has. It's clean, well stocked and has never been light of staff. Of course, it's close to empty most of the times I come here. People are nice enough and there are a variety of items.

I waited 40 minutes in line and was only 3 cars back. I get up to the window and wait another 10…read moreminutes and the woman working that finally came to the window had absolutely no customer service. Then tells me it's going to take 4 hours to fill my prescription. After I get this prescription I will absolutely not return to the pharmacy. Very unprofessional and major lack of customer service.

Like everyone else reviewing this CVS my experiences have been the worst I've experienced to OK…read more The OK was from a call back from the app about when would my script be ready? She told me it would be filled in a month. It was a monthly med and I was 29 days past the last script filled. My Dr sends in 2 at a time and she couldn't figure it out so I walked her through it. She was actually the most incompetent out of many incompetent employees. What made it better was she was sweet. Sweet, kind, helpful are not words customers use for this pharmacy. When I 1st started using them about 10 years ago the male at the window was not just rude, he was scary, threatening. A simple way to 4xplain their total lack if competence us this. Im 77, and I can't open child proof caps. It's on my record they pull off. I ask every time to make sure its not the childproof type. If I didn't ask or a family member picks it up I get childproof. If they are unable to read that, and give me the proper cap how can we be surprised when they make other " mistakes" The worst thing for me instead of ever apologizing, or being nice they lie to try and cover their mistakes up. CVS Corporate doesn't care. I think its time we turn to whoever governs Pharmacists. People including me continue using this pharmacy because its open 24 hours. In our busy lives that helps.

worst experience ever!!…read more I went to pick up my photos at CVS, expecting a smooth process, but instead, an employee named Javier publicly accused me of shoplifting--yelling across the store. It was humiliating and completely unfounded. I left feeling upset and shaken, and I really hope they handle this better. No one should have to go through that. Especially a 53 year old with severe MS!! He should of handled it so much more professionally. I had no idea CVS employs people with no character or class! Unbelievable!!

I had a very disappointing experience today at the CVS Pharmacy on Due West Road. This is…read moreespecially frustrating because I would normally give this location's pharmacy five stars. However, today's encounter was unacceptable. When I arrived, the drive-through window was closed, which resulted in one of the longest lines I have seen inside the store. After waiting patiently, I was finally assisted by an associate pharmacist, Isabel, who was reviewing my card information. After doing so, she instructed me to step out of line and return behind another gentleman who was originally behind me, rather than simply allowing me to remain at the counter or rejoin as the next customer. I politely asked the gentleman if he would mind allowing me to step back in front of him since I had already been at the counter. He graciously agreed. However, when I returned to the counter, the associate had not provided my prescription to the cashier. I explained that she had already quoted me the price and I was ready to pay. She then responded in a very sharp and dismissive tone, stating that she had "told" me to wait behind the other gentleman. I was taken aback. I calmly explained that I believed the prescription was ready, since I had already been given the total and the medication was visibly bagged and labeled. At that point, a manager intervened and reiterated--also in a curt tone--that it was not ready and that I would need to wait behind the gentleman as previously instructed. I then asked how long the wait would be, explaining that I had an appointment to attend. I was told it would be "about five minutes." I ultimately had to notify my client that I would be delayed because I was waiting for medication that appeared to be prepared and ready for purchase. The tone, lack of courtesy, and unnecessary rigidity in handling this situation were extremely disappointing. What could have been resolved in a matter of seconds became an uncomfortable and avoidable interaction. Customers should be treated with professionalism and respect, especially after waiting in a long line. I hope this feedback is taken seriously, as this experience did not reflect the level of service I have come to expect from this location.

If you have a choice, fill your prescriptions elsewhere. I had a coupon and the pharmacy assistant…read moretold me I could not use the coupon there although if clearly said it could be used for self pay. The p.a. did not even try to enter. I went to my car and called the number on the coupon and confirmed it was valid. When I went back in, she took it and put it in the computer and said it was valid. Clearly lazy!

I have been going here for about 20 years. Over that time period, there have been ups and downs…read more But overall, they are a solid place to do business. The pharmacy staff have been very helpful to me whenever there have been RX issues. They have also been fantastic about helping me transfer RXs to other locations and back when I ran out of meds on the road. Overall, I appreciate them and their hard, thankless work. They've made my life better.

Dr sent in RX electronically over a week ago, was told to come back the next day and once again…read moretold it would be ready in two more days. Still have yet to get my prescription. Have always had issues with this location, 1 star for consistency.

I have received certain meds here before and the lady on the phone rather argue with me instead of…read morefixing the issue and filling my life saving med and saying I wasn't signed up to get notified when I need my meds refilled.. You hung up on me I took my business from you. Let's see which hurts more! All of that after sitting on the phone for 30 minutes waiting for them to answer with 2 calls ahead as I'm sure they were just arguing as well. Just because you work there doesn't give you the right to act like you don't have to do anything for the customer. See more choices doesn't just give options on where to take your business.it also makes employees think they can treat the customer some kinda way. Quit arguing,fix customer issues or disappear like all the other smaller businesses...

Transferred a needed rx right after lunch and was assured they would prioritize it as I am disabled…read moreand they understood my situation. I called back to check the status and they blamed the other pharmacy. I called the other pharmacy who advised that walgreens had just now sent it over and they had just spoke on the phone with them. I called walgreens who assured my son, who tried to get it for me, that they would text me the second it was ready. I casually mentioned I was just 10 minutes from the store. This was around 2:00. They put it off until I got the text at 5:43pm. I got in the car, was held up 2 minutes at the light, but I made it! I sat behind a car for 3 minutes. As they drove off I pulled up and they shut the shade! I look at my phone and it was 5:59. I pushed the call button. I honked my horn for that entire minute. I yelled that I need that medication and that was the point of transferring it and begged them to please give it to me... and my caregiver went to the door to tell them they shut the shade on me and I was in line on time. Now I remember why they haven't been my main pharmacy since 2022!!! Thats okay. I am grateful for the reminder, because I was about to transfer all my medications, about 12 very pricey ones, back to my local Walgreens. They saved me alot of hassle. I had corporate on the phone before he got back to the car. I will never darken their drive thru again. I told Corporate everything they did and did not do as well as told them that I will never have them so much as give me a flu shot ever again. They caused me prolonged suffering and if my health gets worse, I will be sure to call a lawyer about it. If they had told me they had no intention of filling that prescription, one little prepackaged pill that took until 15 minutes before closing to fill, I would have transferred it to Walmart instead! This is what they did instead. That one pill cost them a small fortune they could have made off my full list of meds every month. I hope they get fired for their actions because they shouldn't treat people like that, and that is how they treated me a few years back. It was always a hassle, and I think they were double billing back then, too, saying something cost 120.00 that was less than 10.00 on my insurance, yet said they saved me with a good rx card. and I was bedbound after surgery back then so I couldn't argue. Thats why I left. The new pharmacy billed it right the first time. Thanks for shaking my memory bank! I nearly forgot what money and suffering they caused me! Closer to home is not more convenient!! They do not care. Use a different pharmacy.

This CVS is one of the nicest I've been in the metro area and I think I can easily say I've been to…read moreat least a dozen or more. I drive around a lot for work and CVS is easily my home away from home along with RaceTrac and QT. The store is a bit unusual in that it's not a separate building like most drugstores but it's attached to a shopping strip. Located in the same strip is a Publix Grocery Store, a Chinese place (Bamboo Garden)https://www.yelp.com/biz/bamboo-garden-acworth-2?uid=FdPioXvctMq8lhBtd_NnTg&utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct) a Mexican place (La Bamba Mexican Bar & Grill https://www.yelp.com/biz/la-bamba-mexican-bar-and-grill-acworth-2?uid=FdPioXvctMq8lhBtd_NnTg&utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct) and a Domino's pizza. There are several hotels nearby including an Econo Lodge, brand new Fairfield Inn & Suites by Marriott, Super 8 and a Quality Inn. It's located right off of I-75 so there are lots of travelers always nearby. This can also be the reason why they have a larger than usual travel size selection. (They have 2 large separate aisles) I came in looking for a specific item and asked the guy working in pharmacy. He didn't just tell me where the item might be but walked me to the item. When we didn't find it he actually went into the back and looked to see if they had gotten a new shipment in for it. They did not. Then he went up front and asked the store manager who was able to help me out. What great service! Thanks guys! 1194th review 2/2/2018 114th for 2018

They Never have prescriptions in stock. Promise a large prescription order will be ready at a…read morecertain time and it is NOT. Still waiting 4 hours later than promised. VERY RUDE Staff, slamming the drive through window. OVERCHARGED on EVERYTHING! They don't run the insurance correctly. I wish Rite-Aide was still in business . Disabled people Do Not have the time or the capabilities to make several trips for their medications. The store is Always Understaffed. The turnover rate of employees is appalling. This Corporate Store needs to open their eyes and see it's reputation on a complete and utter LANDSLIDE !!!!! I Will find a great pharmacy again. I believe Lacy Drugstore Downtown Acworth is going to be the best fit for me. Warning to Everyone, watch what they charge you!!!!! You are waiting for Nothing & Being Overcharged