Awesome experience every time we go there! Pleasant, a calming atmosphere even when dealing with…read moremany individuals needs.

This is my second visit to the DMV in two weeks When I…read morewalked in, the woman at the front desk was lovely. She was kind and warm. THen I walked into the deep freeze. Both of the women who helped me were icy and judgemental. I felt like I was in a Catholic School and they were the nuns. I half expected both of them on those two occasions to have me put out my hand while they struck me with their rulers. I will shop around for another place before I set foot in the Kahului DMV. PS. I am a very nice person. Funny, even

Third trip was a charm. First trip had rude lady at front. I had moved so came in to change address…read morefor my DL license. Waited hours then was told no more customers that day. Returned second time and was able to do the process successfully. Weeks past by and did not receive license in mail. Called dmv rude lady was uncooperative so I asked to speak with supervisor, she told me to call the mayor because that is her boss. Returned DMV a third time, paid again for license, but was treated professionally by the staff that day, very polite and helpful. After several moths and three in person attempts, I did finally receive my updated license in the mail. Thank you to the nice ladies with the aloha spirit the third visit.

Terrible people doing a terrible job. Got in right away thinking this will be easy. I knew I would…read morehave to come back a second time because the website info doesn't match what they tell u inside. But no biggie, i know better so this was just a starting point. The lady was so rude. I don't why they get trained to be so rude but the supervisor should be proud of how terrible they treat the public.

Every form of life is required to pass through these portals...for IDs, permits, Drivers Licenses…read moreand Vehicle Registration. Be ready for 2 hour minimum wait to process most anything. The screening is first to place you in the right spot, so pick a number and wait. Make sure you have the right paperwork, forms of ID, proof of birth, residency. At least they take credit cards.

AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID…read moreAVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID I have never witnessed such poorly run government offices in my life like how I have today. What a #shitshow Not only do the people that work here have poor customer care but wow!!! It's a full on reject factory! I honestly thought some of these employees were homeless. Just lost for words with respect to how this place is organized, who works here and how the employees speak to people. It's an absolute embarrassment with respect to the Hawaiian government. Again, I've never seen anything like this in my life! I feel like I'm in a third world country immigration line and I'm being interrogated by the mentally challenged!

A never received 1099R for a deceased loved one brought me to the local Social Security office,…read morewithout an appointment. I did have an online account for said person but the website changed and I couldn't recreate a new log in. PARKING: There were 13 on-street, 1-hour parking stalls (which are never unoccupied) fronting the building, or a parking garage with supposedly high rates according to other reviewers. I forced my spouse to do a drop off & pick up! EXPERIENCE: Located on the first floor of One Main Plaza, security will escort you in while asking some safety questions. He then had me check in on the slow-responding kiosk which issued a ticket number, just like the DMV. The small office had an adequate amount of chairs and 8 windows. A TV screen showed called numbers but no chimes or alerts were sounded to get your attention, but the security guard, out of the goodness of his heart, would verbally announce the numbers and which window to go to. I was called in about 30 minutes which I thought was pretty quick judging by the amount of people waiting. The guy who helped me asked for a death certificate, which I had on my phone but I wasn't allowed to email it to them to see or print out. I did have a hard copy POA which he thankfully accepted along with a few security questions. 5 minutes later I had document in-hand! I think he knew my predicament and assisted me fully because he cared. Much appreciated and thank you! OVERALL: If you've had a bad experience here, I'm pretty sure you were partly to blame. Be civil and you'll go far.

I visited with a 71 year old friend with Parkinsons who hadn't signed up for Part B. It was such…read morean easy process for us to go in, sign up digitally (the security guard will assist you), we only sat for a few minutes and were talking to a really helpful agent who went out of his way to help us. I just wish we had got the gentleman's name so I could give him a personal shout out here! We had to visit the DHS to complete the process and he made sure we knew what to ask for, gave us some print outs and forms to take with us, and made sure we knew where we were going. He was empathetic and helpful and it was such a relief as we though it was going to be a hard process after dealing with the Red Cross and FEMA recently in the Lahaina disaster. Easy parallel street parking outside, friendly security guard at the entrance will show you the way, the security guard at Soc Sec welcomes you and shows you the ropes. Sooo easy. Mahalo to everyone at the Soc Sec office for helping us.

I would normally prefer to drink bleach than go to the Lahaina DMV in person as they have been so…read moreunprofessional and unfriendly and downright rude during all of my visits. I went in to renew a car registration for a friend who is off island with a very sick husband, and they were absolutely awful and totally unhelpful. The DMV employee I was dealing with refused to believe the car belonged to my friend even though I had the actual original car registration certificate in hand. They refused to help me and I had to force myself to try again. However, today I hit gold! In the name of Mylene (angels singing and a halo appearing above her), who was so friendly and helpful and proficient and downright unbelievable for the DMV. She is a godsend to the DMV and I hope they realize it!! While I was waiting for my number to turn up (feeling like I was on the set of Beetlejuice, in the departed waiting room) I heard Mylene help an older man who had recently lost his wife, and a man who lost his house in the Lahaina fires. She was helpful and sympathetic and just a wonderful person to them which was so beautiful to listen to. When it was my turn she was just as helpful and understanding and friendly. Mahalo Mylene, you made my, and several other people's day. I don't think you realize what a breath of fresh air to the Lahaina DMV you are.

They closed early Monday they closed Tuesday. No warning …read more Just "closed due to staff shortage" their kiosk location information is out of date. Poor Lahaina. Lahaina DMV is closed.

My wife went to Trade her mainland drivers license for a…read moreHawaii one. Also to register her "new for her" Miata. The supervisor with the braids is amazing! Thank you!

By far the worst DMV office. Didn't open doors until 8:20AM. Advertised to open at 8:00AM. No sense…read moreof urgency by the workers.

A little known fact is the US Coast Guard has a crew , Small ship and a ships store…read more My goal after the Whale Watch was to get a Coast Guard Tee shirt. The crew just returned and i was able to get what it. You have to be invited in. But it's worth it, no tax Unique !!

Lots of little shops and a few restaurants. Catch the whale boats here. Costs $3 an hour to…read morepark(before 5) you use a qr code in the parking lot. Wish it was free parking durring the day (why 1 less star)