Dr. Marut implanted 2 embryos in 2003 and my twins are now 22 years old! No problems with this…read moreclinic for me. :-)

And here's an update to my original review nearly three years ago to the date. Thanks to Dr…read more Feinberg, we're expecting our second son. We trusted her enough with our care to fly halfway across the country back to Chicago to have her treat us, despite having moved to California and knowing that there are plenty of fertility doctors out here just as reputable. She truly is one-of-a-kind amazing. Our experience while living over 2,000 miles away from the FCI offices in Highland Park were nothing short of wonderful. Dr. Feinberg and her staff made sure that they went out of their way to treat us as if we were living next door. We received phone calls after hours because of the time change and Dr. Feinberg never hesitated to answer any question that we had, regardless of the time of day that we asked it. Our care was coordinated brilliantly, our concerns were handled brilliantly...it was all just great. I truly can't say enough about Dr. Feinberg which is why I came back to Yelp to update the review. If we hadn't already decided that we were going to stop growing our family at two children, I'd consider going back for a third just to be treated with the care and respect of Dr. Feinberg and her staff. She is in a league of her own.

Not only did my first cycle with Northwestern end in complete failure, but I was not allowed to…read moreswitch doctors, and although I was self pay, they keep DOUBLE BILLING my insurance which does not cover fertility and so I have bills and copays on top of self pay almost a year later. Lack of modern protocols, lack of compassion, long wait times and shady billing. Absolutely horrible.

The only office I've visited in the past is the one on the Northwestern campus. My appointment was…read morepretty quick--I was in and out in fewer than 20 minutes. The woman who performed the procedure completed also did it for me in 2022 downtown, and she's competent and efficient. There was no one at this location when I was here in late afternoon--really, the waiting room was totally empty whilst I was here, there was a single receptionist, and I didn't hear anyone else anywhere so it was surprising how quiet it was. I thought I'd try this one because it may be just as close with the added bonus of the the parking being both easier and cheaper. The cheaper part was definitely correct, since I was able to find a free spot on the street. But that took a few drives around the block (don't be fooled by the 15 minute parking spots--though my appointment was quick enough that I may have been able to use one). I also struggled mightily trying to find the place. I could see that there was an outdoor nameplate saying Northwestern Medicine on the corner of the building, but I sure as heck couldn't figure out how to get there. I walked around looking for an elevator since the steps only went to the plaza level, but didn't find any. I even called the office (and got the downtown location, I think) to try and get directions on where to go but finally stumbled upon a lobby for the building across from Harmony Coffee. There's an elevator in the lobby, but if you need an elevator to get to the lobby level I'm not sure you'll find one.

My husband and I had a really good experience with Dr. Klipstein. We came in after not being able…read moreto conceive for a year and her office ran a multitude of tests in an attempts to diagnose the problem. Since there was no clear diagnosis we were told that we were considered unexplained and moved on to IUIs. After several unsuccessful IUIs we prepared for the IVF procedure. The procedure went smoothly and we completed a fresh transfer that resulted in a successful pregnancy. Pros: Quick response time, allows for input and consultations as needed, easy to schedule blood work and practically no wait times in the morning. Cons: Billing department is not always clear about what is due when which can lead to confusion (always double-check!), you are not able to write to a specific nurse so make sure to keep track of everything as all of the nurses are answering your messages and I have gotten conflicting advice before. Overall, hubby and I were pleased with InVia and would go back for a frozen transfer in the future!

My experience with Invia Fertility has been extremely disappointing and heartbreaking. I often felt…read morelike I was a number and a source of revenue rather than a patient going through one of the most emotional and difficult experiences of my life. The communication and patient care were very poor. I frequently had to explain my history and what I needed in almost every message, and I often had to follow up multiple times just to get a response. The nurses also frequently appeared unhappy or frustrated, which made an already stressful experience even more difficult. Blood draws were often unnecessarily painful, and I had multiple negative experiences with different nurses. The most devastating issue involved my husband's frozen sperm. My husband previously had testicular cancer, and the sperm samples stored at the clinic represented the only sperm we had available. Despite this extremely important information being in our medical history, all of his stored sperm samples were used without us being properly informed. We now have no sperm remaining. This is something we can never get back, and the fact that we were not adequately informed and that our file apparently was not properly reviewed is incredibly difficult to accept. We retrieved 18 eggs and used 7 of my husband's sperm samples and ultimately ended up with only one embryo. We paid for PGT testing. The result came back stating that no DNA was detected. After the embryo transfer, I unfortunately suffered a miscarriage. To determine whether the embryo had a chromosomal abnormality, we needed genetic testing on the sample collected after the miscarriage. This became another extremely frustrating experience. The order for the genetic testing was apparently never properly sent to the laboratory/clinic. My sample was stored for weeks without the testing being completed, and I had to repeatedly follow up with the clinic and with Dr. Karande to find out what was happening. I contacted them several times trying to get answers, while feeling like I was once again having to fight to get someone to take care of something that should have been handled properly from the beginning. Almost two months later, we finally received the results. The results showed Trisomy 15. This was devastating. We were originally told that the PGT result was "no DNA detected," and yet we ultimately learned through testing of the miscarriage tissue that the embryo had Trisomy 15. Had the appropriate genetic testing been properly completed in the first place, we could have had important information about the embryo before proceeding. Patients deserve careful attention to their medical history, clear communication, transparency about what is happening with their eggs, sperm, embryos, and testing, accurate testing, and compassionate follow-up. Based on my experience, I would strongly encourage anyone considering fertility treatment to do extensive research and consider other clinics before choosing Invia Fertility. If I could go back and make the decision again, I would choose another clinic. I wish I had known then what I know now.

Terrible communication throughout the entire experience and billed over and over again for water…read moreultrasounds. Their hours are extremely inconvenient unless you live within a few minutes. Multiple scrapings for polyps and several times we had to start shots over again but gynecologists and second opinions all said we should have been good to go. We had several good embryos but they refused to do anything. A crushing and heartbreaking experience from a Dr we saw (only through zoom, and charged $200 each time just to tell us what was happing next in a 5 minute meeting) a couple of times in our 2 year experience with them. This place just wants their money and I will be contacting my lawyer as everywhere else we went couldn't figure out why they wouldn't implant embryo.

I cannot say enough positive things about Dr. Davies and her staff. They are warm and friendly, and…read moremake you feel comfortable every step of the way. I was referred to Dr. Davies after a year and a half of trying and a diagnosis of PCOS. After my first FET (frozen embryo transfer) I had a positive blood test and am currently 13 weeks pregnant! The staff is great and takes the time to explain everything. They also take the time to reassure you if you happen to be like me and freak out all the time! I would not hesitate to recommend Dr. Davies and her staff to anyone who is having trouble getting pregnant!

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Egg freezing is a really overwhelming process, however, Tiffany made it a whole lot easier. She…read morewas not only incredibly flexible and dependable, she was also my cheerleader throughout the process. Despite having an unpredictable injection schedule - Tiffany stayed in touch via text and made sure she was available when needed (even for a 2am injection!). She came to my apartment for my injection - making it incredibly convenient. Given her expertise with the procedure, she was able to give me on-demand advice and help me stay positive throughout the process. I would recommend Tiffany to anyone and everyone going through IVF and/or Egg Freezing. She eliminates the stress associated with injections and is a key source of support! I couldn't say enough positive things.

I was referred to Tiffany by a friend, and her services were truly worth every penny. My husband…read moretravels frequently and we needed someone to help administer progesterone shots since they're injected in a place that's pretty tricky to reach on one's own. Tiffany is so warm and friendly, I began to look forward to her nightly visits (even though it was to get a shot) - she became like a friend and even followed up with me to see how things were going in our fertility journey. She also taught my husband and I helpful tips on how to administer the shots correctly and in a way that hurt much less than what we'd been doing before. It's so nice to have a service like this available - I can't recommend Smith Fertility enough.

Although the infertility journey can be heartbreaking and incredibly difficult, I'm glad I chose…read moreFCI-Glenview to support me along the way. At this office, you are not just a number or patient. The staff cares about you like family. Heather and Tracy at the front are always welcoming, greeting everyone by first name. Cristina and Olja always bring a friendly face and smile to monitoring appointments, remembering small details about either your fertility journey or personal life. I cannot recommend Dr. Matevossian or anyone else at this clinic highly enough for their personalized care and expertise.

After a HIPPA breach and experiencing Dr Nani's awful bedside manner and total incompetence of her…read morestaff I decided not to proceed as a patient at FCI. If you are a patient here or considering being one, keep close records and confirm all phone numbers with more than one person before sending over any personal medical information, as they seem to make an astounding number of mistakes and have zero concern for following up to fix them.

My husband and I tried to conceive for 3 years with no luck. I have PCOS and difficulty ovulating…read more I decided to get help from this fertility center. We tried the Clomid cycle with the Hcg injection and scheduled intercourse twice. We wanted to start with medications first. We worked with Dr. Catenacci and her team of nurses. Dr. Catenacci has great bedside manner, she's respectful and honest. I felt she always had my best interest in mind. I can say the same for the nurses. The nurses and secretary were always friendly and there to help. The first cycle I miscarried at around 6 weeks and the second was a successful pregnancy. We just welcomed our healthy little boy this past February. This is a great clinic, a bit hidden from the other places in Chicago, a gem. If you plan on going through fertility treatments just make sure you have a good support system ready, expect ups and downs. We will definitely be going back for our second child when we're ready.

The Arlington Heights office is not functional. They don't have enough staff and frequently call…read moreto move appointments to one of their other offices the morning of. They also can't do most procedures at the AH location so you have to go to one of the other locations anyway. I get mixed information from receptionists/nurses and I haven't seen a doctor since my initial meeting (over 3 months ago). I would not recommend.

The entire staff is amazing, friendly and caring. These are the people that you will see very often…read moreon your fertility journey , and they made the process as easy as possible. The office is beautiful and calm. They get to know their clients, they are as transparent and answer questions thoroughly and are cheering for you along the way. We laughed together, shared a tear and a hug when I needed them, and they always stayed hopeful. They are a busy clinic and yet make you feel like you matter to them. I highly recommend them! Thank you ladies!

Very kind staff. It's been a very professional and positive experience so far. Everyone answers my…read morequestions and has been very helpful. Love that they have early morning appointments so you don't miss work!

The staffs are friendly here and check in is easy. I like the fact that they have many locations…read moreand time available for you to go get your labs making things convenient. I've seen Dr Rodgers and was able to get pregnant and have my first child which is great. However, I'm not sure is it because she is seeing many patients and on social media like tik tok but she does not seem to have a great memory. Every time I come in to see her she doesn't remember things that I told her the last visit and I think she almost gave me the wrong treatment plan once. Also, she doesn't seem interpersonal and or have much empathy because I got pregnant with twins but lost one and she seemed to just pretty much brush it off even though I was pretty devastated. Another thing is that I've developed hypertension and hypothyroidism from the treatment but she doesn't seem concern and just tell me to follow up with my primary care doctor for my blood pressure. I also get a lot of side effects like nausea and vomit from one cycle too and she didn't even seem to care when I've brought it up. Her office visits always seem so brief and I don't understand half the time what she told me because she talked too fast for me to understand and not really explaining the whole process for me. I feel like she thinks that I know how Ivf works and this isn't my first time but it was and I was so clueless. I just wish that she and the nurses would summarize the whole process for me in the beginning and go over step by step the process so I can get a good understanding. A lot of times I would have to google the answers to my questions l and research the treatment. If I'm going back to get another child, I'll probably try a diff doctor.

Dr. Rodgers uncovered a host of fertility issues I didn't even know I was dealing with. I'd seen…read moreanother fertility doctor prior to Dr. Rodgers and didn't get anywhere. Dr. Rodgers is extremely knowledgeable and thorough. She knows the latest research, and ran all the necessary tests to get to the bottom of my infertility. She had great recommendations for which medications would make me feel best. Because of that, I felt really good throughout my treatments, which is almost unheard of. While fertility treatments aren't fun, due to frequency of appointments and volume of patients, I always felt like I was in good hands with Dr. Rodgers. Thanks to her, I finally got pregnant after years of trying. I will definitely be going back to Dr. Rodgers if I want to have another baby in the future!