And here's an update to my original review nearly three years ago to the date. Thanks to Dr…read more Feinberg, we're expecting our second son. We trusted her enough with our care to fly halfway across the country back to Chicago to have her treat us, despite having moved to California and knowing that there are plenty of fertility doctors out here just as reputable. She truly is one-of-a-kind amazing. Our experience while living over 2,000 miles away from the FCI offices in Highland Park were nothing short of wonderful. Dr. Feinberg and her staff made sure that they went out of their way to treat us as if we were living next door. We received phone calls after hours because of the time change and Dr. Feinberg never hesitated to answer any question that we had, regardless of the time of day that we asked it. Our care was coordinated brilliantly, our concerns were handled brilliantly...it was all just great. I truly can't say enough about Dr. Feinberg which is why I came back to Yelp to update the review. If we hadn't already decided that we were going to stop growing our family at two children, I'd consider going back for a third just to be treated with the care and respect of Dr. Feinberg and her staff. She is in a league of her own.

Terrible! Read the other listing under FCI and get a real picture. This is assembly-line,…read moreimpersonal, unprofessional, unorganized group that is getting rich off of desperate people. It is reprehensible. Many years of rude, incompetent nurses. Whatever kind of day they may be having, doesn't compare to the year that their patience are having. AND they aren't even good at what they do. They don't know their patients. I had to constantly remind them of my issues and of course they get annoyed that I do. There is absolutely nothing good to say about these people, except that their receptionists in Highland Park are darling. Everyone else, and I've dealt with most of them, should go into a profession where they don't deal with people and their incompetence isn't so risky. Zero communication! Ask questions? You're a trouble maker. Follow-up? You're a trouble maker. Don't follow-up? You're blamed for a problem with your cycle or scheduling or something. Really unbelievable that people put up with this. If you want to waste your money and get mistreated, go to FCI.

Not only did my first cycle with Northwestern end in complete failure, but I was not allowed to…read moreswitch doctors, and although I was self pay, they keep DOUBLE BILLING my insurance which does not cover fertility and so I have bills and copays on top of self pay almost a year later. Lack of modern protocols, lack of compassion, long wait times and shady billing. Absolutely horrible.

The only office I've visited in the past is the one on the Northwestern campus. My appointment was…read morepretty quick--I was in and out in fewer than 20 minutes. The woman who performed the procedure completed also did it for me in 2022 downtown, and she's competent and efficient. There was no one at this location when I was here in late afternoon--really, the waiting room was totally empty whilst I was here, there was a single receptionist, and I didn't hear anyone else anywhere so it was surprising how quiet it was. I thought I'd try this one because it may be just as close with the added bonus of the the parking being both easier and cheaper. The cheaper part was definitely correct, since I was able to find a free spot on the street. But that took a few drives around the block (don't be fooled by the 15 minute parking spots--though my appointment was quick enough that I may have been able to use one). I also struggled mightily trying to find the place. I could see that there was an outdoor nameplate saying Northwestern Medicine on the corner of the building, but I sure as heck couldn't figure out how to get there. I walked around looking for an elevator since the steps only went to the plaza level, but didn't find any. I even called the office (and got the downtown location, I think) to try and get directions on where to go but finally stumbled upon a lobby for the building across from Harmony Coffee. There's an elevator in the lobby, but if you need an elevator to get to the lobby level I'm not sure you'll find one.

Had such a great experience here! I was having trouble getting a specific test done at my regular…read moregyno office and Invia was my saving grace. I would have been on a waiting list until May-which would have extremely disrupted my plans. Denise went ABOVE and beyond to help me. She was able to help me get into a doctor for testing asap and called around to help schedule even when they were full to capacity with patients. Of all my years and those of practices I have been to-I have never felt so helped and appreciated. She not only was helpful but so accompdating and empathetic. I literally love her and am so thankful for her going the extra mile. I went into the office had my exam. All the doctors, nurses and staff were amazing. It is a far drive from my house but was worth every minute of the commute. So happy with them and would recommend to anyone looking for anythoe of fertility care. They offer a wide array of services. Thank you again Invia and an even bigger thank you to Denise! (p.s. She was so humble and said she was just doing her job but she deserves a raise! I love her!)

I had decided a long time ago that I'd keep my mouth shut about my experience at InVia and with Dr…read more Klipstein, but a recent experience with a friend of mine made me feel like I could no longer keep silent, lest other women waste their time at this joke of a fertility clinic. I have been going through various forms of fertility treatments for 5 years. in that time period, we have been seen multiple physicians to get their opinion (we've also moved 4 times, so had no choice but to change clinics). We wound up with InVia on the recommendation from another doctor when we decided due to the pandemic we wanted to keep our treatment closer to home. Dr. Klipstein spent an hour with my husband and I. She didn't really present any information that was new or interesting which was disappointing as well. But more than that, at the end of the hour, she told me that due to their requirements for BMI, I had to lose 50 lbs before they'd do an egg retrieval. Not because she was concerned about egg quality or fertility issues, but because I was anesthesia risk. I explained that I had actually previously undergone an egg retrieval, and had 21 surgeries under my belt with zero complications from anthesthesia (also anesthesia is not a requirement for an egg retrieval, but alas). She insisted this was the clinic rule and it wasn't her decision to make. When I asked to discuss this with anesthesia or with the medical director making this decision I was ignored. So literally - was my BMI NOT clear on my medical history before you took $350 for a consult visit and wasted an hour of my time? When I explained how difficult it was to lose weight given my PCOS, etc - and I explained that I worked closely with a dietician on diet and exercise and was doing the best I can - she pushed a KETO diet, of course, run directly out of her clinic (more money for them) and a diet that is incredibly dangerous for women with PCOS who are ALREADY at risk of heart disease. But you know, since their clinic sponsors this expensive program, I'm sure it brings in more money for them. InVia's home page claims, "you're more than just a number!" That's literally their motto. And yet, they won't take on any patients they don't feel that they can be successful with, and they fat shame and scapegoat women. I'd avoid this clinic like the plague. And I've told literally everyone I know considering them the same thing.

Terrible communication throughout the entire experience and billed over and over again for water…read moreultrasounds. Their hours are extremely inconvenient unless you live within a few minutes. Multiple scrapings for polyps and several times we had to start shots over again but gynecologists and second opinions all said we should have been good to go. We had several good embryos but they refused to do anything. A crushing and heartbreaking experience from a Dr we saw (only through zoom, and charged $200 each time just to tell us what was happing next in a 5 minute meeting) a couple of times in our 2 year experience with them. This place just wants their money and I will be contacting my lawyer as everywhere else we went couldn't figure out why they wouldn't implant embryo.

I cannot say enough positive things about Dr. Davies and her staff. They are warm and friendly, and…read moremake you feel comfortable every step of the way. I was referred to Dr. Davies after a year and a half of trying and a diagnosis of PCOS. After my first FET (frozen embryo transfer) I had a positive blood test and am currently 13 weeks pregnant! The staff is great and takes the time to explain everything. They also take the time to reassure you if you happen to be like me and freak out all the time! I would not hesitate to recommend Dr. Davies and her staff to anyone who is having trouble getting pregnant!

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Egg freezing is a really overwhelming process, however, Tiffany made it a whole lot easier. She…read morewas not only incredibly flexible and dependable, she was also my cheerleader throughout the process. Despite having an unpredictable injection schedule - Tiffany stayed in touch via text and made sure she was available when needed (even for a 2am injection!). She came to my apartment for my injection - making it incredibly convenient. Given her expertise with the procedure, she was able to give me on-demand advice and help me stay positive throughout the process. I would recommend Tiffany to anyone and everyone going through IVF and/or Egg Freezing. She eliminates the stress associated with injections and is a key source of support! I couldn't say enough positive things.

I was referred to Tiffany by a friend, and her services were truly worth every penny. My husband…read moretravels frequently and we needed someone to help administer progesterone shots since they're injected in a place that's pretty tricky to reach on one's own. Tiffany is so warm and friendly, I began to look forward to her nightly visits (even though it was to get a shot) - she became like a friend and even followed up with me to see how things were going in our fertility journey. She also taught my husband and I helpful tips on how to administer the shots correctly and in a way that hurt much less than what we'd been doing before. It's so nice to have a service like this available - I can't recommend Smith Fertility enough.

Terrible experience from beginning to end. Scheduling was a nightmare. All of the staff seem like…read morethey have no idea what they're doing. the appointment was terrible and felt uncomfortable the entire time. Test results apparently take 14 days (and counting) but then you're told they "can't give the results" and have to send it to the referring doctor to get the results?... went to this location bc it was convenient for a quick test however would absolutely NOT go back.

Although the infertility journey can be heartbreaking and incredibly difficult, I'm glad I chose…read moreFCI-Glenview to support me along the way. At this office, you are not just a number or patient. The staff cares about you like family. Heather and Tracy at the front are always welcoming, greeting everyone by first name. Cristina and Olja always bring a friendly face and smile to monitoring appointments, remembering small details about either your fertility journey or personal life. I cannot recommend Dr. Matevossian or anyone else at this clinic highly enough for their personalized care and expertise.

The Arlington Heights office is not functional. They don't have enough staff and frequently call…read moreto move appointments to one of their other offices the morning of. They also can't do most procedures at the AH location so you have to go to one of the other locations anyway. I get mixed information from receptionists/nurses and I haven't seen a doctor since my initial meeting (over 3 months ago). I would not recommend.

I had similar experience as prior patients with this financial scam where they refuse to explain…read morehow they decide to charge patients. Claimed my insurance did not make any payments immediately to them but the insurance stated it takes 30 days for payment. They just slow like how insurance companies are. Felt the financial deparment did not understand how insurance works, how did they even get that job if they cant understand the basics and just flat out lie. I explained to them this and they refused to acknowledge. Probably some random person hired for the job without knowledge of how anything financial related works. I was self pay and understand egg retrieval and anesthesia and preservation is not covered but the self pay estimation included bloodwork and ultrasound as well. So they double dipped - bill me and the insurance company. They switched the justification charges up on meh and didnt inform me. I did many appointments with same progress, why need so many appointments when there is not change at all to my protocol. There is no clarity in the breakdown costs, its generalized so they can just make any claims to justify their charges. Read some other reviews in other forums with people stating similar shadiness. The doctor I had was good and staff did their job well. Efficiently run but their financial charges are like a scam. There is also something off about this in general.

The entire staff is amazing, friendly and caring. These are the people that you will see very often…read moreon your fertility journey , and they made the process as easy as possible. The office is beautiful and calm. They get to know their clients, they are as transparent and answer questions thoroughly and are cheering for you along the way. We laughed together, shared a tear and a hug when I needed them, and they always stayed hopeful. They are a busy clinic and yet make you feel like you matter to them. I highly recommend them! Thank you ladies!

Very kind staff. It's been a very professional and positive experience so far. Everyone answers my…read morequestions and has been very helpful. Love that they have early morning appointments so you don't miss work!

The staffs are friendly here and check in is easy. I like the fact that they have many locations…read moreand time available for you to go get your labs making things convenient. I've seen Dr Rodgers and was able to get pregnant and have my first child which is great. However, I'm not sure is it because she is seeing many patients and on social media like tik tok but she does not seem to have a great memory. Every time I come in to see her she doesn't remember things that I told her the last visit and I think she almost gave me the wrong treatment plan once. Also, she doesn't seem interpersonal and or have much empathy because I got pregnant with twins but lost one and she seemed to just pretty much brush it off even though I was pretty devastated. Another thing is that I've developed hypertension and hypothyroidism from the treatment but she doesn't seem concern and just tell me to follow up with my primary care doctor for my blood pressure. I also get a lot of side effects like nausea and vomit from one cycle too and she didn't even seem to care when I've brought it up. Her office visits always seem so brief and I don't understand half the time what she told me because she talked too fast for me to understand and not really explaining the whole process for me. I feel like she thinks that I know how Ivf works and this isn't my first time but it was and I was so clueless. I just wish that she and the nurses would summarize the whole process for me in the beginning and go over step by step the process so I can get a good understanding. A lot of times I would have to google the answers to my questions l and research the treatment. If I'm going back to get another child, I'll probably try a diff doctor.

Dr. Rodgers uncovered a host of fertility issues I didn't even know I was dealing with. I'd seen…read moreanother fertility doctor prior to Dr. Rodgers and didn't get anywhere. Dr. Rodgers is extremely knowledgeable and thorough. She knows the latest research, and ran all the necessary tests to get to the bottom of my infertility. She had great recommendations for which medications would make me feel best. Because of that, I felt really good throughout my treatments, which is almost unheard of. While fertility treatments aren't fun, due to frequency of appointments and volume of patients, I always felt like I was in good hands with Dr. Rodgers. Thanks to her, I finally got pregnant after years of trying. I will definitely be going back to Dr. Rodgers if I want to have another baby in the future!