Terrible billing experience. When I came in for my eye exam, they told me that I wouldn't have to…read morepay for the exam or glasses (if prescribed) because they had talked to my insurance and it was fully covered. A few days after my appointment I got a call from Rolling Hills Eyecare that my glasses were actually not covered at all by insurance. I decided not to order my glasses through them because it would cost $400. This wasn't the real issue though; I ended up getting a bill in the mail for almost $200 from them for the eye appointment despite being told multiple times that they had talked to my insurance company and there would be no cost to me. This feels very deceptive because I probably wouldn't have gotten the exam if I knew how much it would cost. I also was only notified that they had the wrong information and that I would need to pay something by getting a bill in the mail. There was no phone call, email, or notification through their portal. This feels like a major issue to me because mail can get lost and not everybody regularly checks their mail since so many things are paperless nowadays. When I called about this situation they were very rude to me and didn't apologize at all. Please stay away from this place at all costs if you're looking for financial transparency.

Okay hands down the best eye care place in Pullman! The staff was SO helpful and friendly.read more

The staff and doctors are very friendly and willing to address my concerns. They are very…read morepersonable and I feel very comfortable going there.

Best eye care in this area by far. Family-friendly, courteous, kind, and compassionate…read more The doctors and staff are the best. If you don't believe me, go check them out. You'll find out for yourself. They take their time with you during the exams and answer all your questions. The staff is very knowledgeable in insurance issues and bend over backwards to help you​ with insurance coverage and copay issues. When it comes to getting appointments, they do an excellent job getting you the day and time you need for your appointment. Check it out yourself. You won't be disappointed. PS they love kids.

This is by far the Best eye clinic I have ever been too. The Doctor, Julia, was fantastic. She took…read moreher time and answered all my questions. This was the clearest prescription I have ever had Trevor then helped me with my glasses. He is a pro. He is one of the reasons I will be coming back. Thanks Trevor.

My dad broke his glasses and we took it in to Alpine Vision center and they fixed the glasses…read morewithin 15 minutes! The staff is friendly and I love that they did it for cheap!

Eva is amazing! I am visiting my daughter from California. I am in the middle of selecting the…read moreright contact glasses for me. I tried a set at home and want to try a different pair. Eva helped me call my home optometry office, transferred the prescription to her and got me a pair of contacts. She was confident and got the job done. Thanks Eva, I appreciate your help.

I have been so pleased with my care from Dr. Sulzer and the Vision Center. I have complex eye…read moreproblems, and Dr. Sulzer has been meticulous with his examinations, and making the referrals I need. The vision center has done a great job of adjusting the fit and comfort. Gavan and Teresa have been super helpful with adjusting my frames for a perfect fit. I'm so happy to have their care.

I paid a visit to my optometrist Dr. Robert Wayne recently. Feeling embarrassed, I asked when I…read morewas last in to see him knowing it had been years and that he could tell by the condition of my glasses. Leslie - wife and office manager, (is that the correct title?) said it had been ten years. Couldn't believe I was still in their records and the details the doc remembered about me personally. He was right, I had been putting off this visit until I could afford a quick trip over from Seattle to see him and get new glasses. You see I first saw Dr. Wayne when in my twenties and he correctly diagnosed me with a condition which causes me to see everything in a kind of misaligned double vision. Of course my parents always saw to it that my glasses were up to date, but previous docs had somehow missed this. Dr. Wayne put a prism in my glasses at that time which changed everything for me. Vision didn't hurt anymore. For the first time I could read more than two pages without becoming exhausted. I started to enjoy reading instead of avoiding it and that changed my life in ways I had never imagined. My new glasses also have a prism and are progressive bifocals as well. Learning by reading instead of memorization is a privilege I'm so grateful for and I never take it for granted. Reading is like a delicious desert at the end of a great meal. Today there is better technology which allowed Dr. Wayne to take a baseline picture of my retina which revealed that my eyes are very healthy and we discussed preventing eye diseases using natural supplements - an approach I've used for the rest of my organs over many years. I'm a cancer survivor from the age of fourteen and I just turned 46. As I said to Dr. Wayne, I've learned over the years to be very particular about doctors. Only the best for me, thank you. Nicer, more competent people you will not find. They are the real deal. You'll love meeting them even if you've been putting it off for awhile.

Dr. Wayne is the most committed care provider. The best possible patient care is his top priority…read more He is compassionate, smart, and kind. I'm so grateful for his care, and his desire to educate me about the problems and options available. He and Leslie are a huge blessing to their patients.

Just had a really excellent experience here at Piece of Mind and wanted to say thanks! Budtender…read morelistened to all my needs, and was able to knowledgeably address my medical (chronic pain) usage. If you're using cannabis for medical reasons, I cannot reccomend POM enough! They've got the info to help you. Plus, if you're lucky, the adorable elderly Chihuahuas will be around to say hi!

Very helpful and friendly. The girl that assed me was very knowledgeable and bubbly. I will be back!read more