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    The Grand Mayan at Vidanta Nuevo Vallarta - Dirty dishes sitting in the hallway for two days.

    The Grand Mayan at Vidanta Nuevo Vallarta

    2.3(192 reviews)
    4.4 km
    $$$

    No one takes cash only card and charge to your room only way to pay. . Taxi are local and a good…read moresource for transportation. Plenty of places to eat on the resort. Very very clean resort. Not cheap for sure. Plenty of workers to help with anything u need. Security is tight. Everything you bring to resort must be scanned and brought to your room Everything! U can't carry anything to your room. Everything is brought up. All groceries, all bags, all luggage. Everything

    Our stay was disappointing from the moment we arrived. Check‑in took 3.5 hours in a hot lobby with…read moreno AC, and staff used the "welcome" area to push contract upgrades instead of actually checking us in. The building and room were in terrible condition: dirty lobby areas, dusty room, cracked cement, filthy balcony pool, old furniture, and broken ice machines on multiple floors. Basic items like towels and napkins took all day and multiple calls to receive. The resort felt neglected -- no music, no entertainment, closed stores, and poorly placed lounge chairs with no view. Even the beach setup was inconvenient and far from the water. Worst of all, the entire experience felt like a marketing tactic to pressure guests into upgrading. Rooms we purchased years ago still aren't built, and we weren't informed about changes like needing to book our own airport transportation. For the price, this was unacceptable. I would not recommend staying here or purchasing a membership!

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    The Grand Mayan at Vidanta Nuevo Vallarta
    The Grand Mayan at Vidanta Nuevo Vallarta
    The Grand Mayan at Vidanta Nuevo Vallarta

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    Pulse - gyms - Updated June 2026

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