Horrible service. I was there for over an hour before I call back for x-rays. When they were done,…read moreI was told to go back to the waiting room because they didn't have any chairs available. I sat back in the waiting room about another 45 minutes. I know I have bad teeth, genetics, chronic illnesses, and medication's have ruined my them. I went to this location because it was the only one my insurance company could find that would take my insurance and I was there for one specific reason. I admit I might've come off rude, but I'm neurodivergent and usually it will get run over in these types of situations and my anxiety was through the roof. I was trying to assert and stand up for myself, and it came across the wrong way. I cut off the dentist from going in the big spiel about treatment which wasn't the reason I was going to the appointment for. She got very rude. It felt like and that instant she didn't wanna help me. Since my insurance is changing in a month, and I am going to try to find someone closer to home. She started bringing up extractions, which couldn't have been done anyways because if she would've read my file, she would've known I'm on blood thinners and need medical clearance. I thought it would be drained and given antibiotics. She got mad walked away and started helping someone else. If something wasn't sad about antibiotics there's no telling how long they would've had me stay there waiting. I wasn't sure if they were actually gonna sign the prescription but they did. I was also prescribed ibuprofen, which I can't take. I was there for two hours. What equals maybe 10 to 15 minutes of actual appointment time. I was lucky I didn't have anything to do today because I can't wait around like that for dentist appointments. A heads up that there was gonna be a wait or the dentist was running late would've been appreciated. They scheduled too many appointments for the amount of dentists they have on hand. Other reviews are right, they'll tell you what's wrong and don't address the reason you're there.

Had us sitting there all day just tell us to reschedule they need to do better!!! Use to love it…read morenow looking for better dentist

The time you wait is ridiculous I've never been in a dentist office 4 hours for a cleaning and…read morefillings. If you are going to take hours on patients at least have a tv for them to watch, water to drink.

Incompetent. This is a clown show dental office. I had a dental emergency and unfortunately, had…read moreto have a tooth extracted. The "dentist" pulled the wrong tooth. I set an appointment for 12 noon. I received a confirmation text stating that my appointment was at 12:30. They called me at 12:15 asking why I late. When I arrived at the office, I was the only patient waiting (first clue that this was a bad practice). I didn't go for X-rays until 1:15. Didn't see the dentist until after 2. When it came time for the extraction, I clearly stated which tooth was to be extracted. I even placed my finger on the tooth was to be extracted. The dentist seemed to acknowledge agreement. He then proceeded to pull the wrong tooth. It was obvious, he didn't understand what I meant. Communication is vital in getting proper care. This is an English as a second language office. If you are not Spanish speaking, do not go here. They likely won't completely understand what you are saying.

My dad goes here and it was very hard to find him a dentist he was comfortable with. His English is…read morevery broken but the staff there help him out sooo much and work with him to keep his cost down. My dad truly likes going here and by seeing how well they treat him, i too switched dentists and started going here. They stay busy but when you have your appointment the wait is pretty fast. I'm usually in and out but they are honest and i feel comfortable with them. The office is clean and the staff is really nice.

This dentist office is AMAZING and so compassionate about the people who come in their office. I…read morehave had such a great experience working with some skilled and talented dentist(and receptionist who are extremely compassionate as well). I dislike dental work like many but Smile dentist make the whole process a breeze, I barely feel the needle if one is needed, they're that good. I had a TERRIBLE experience with Mint Dentistry and Smile Image has listened to my story, corrected the mistakes done by Mint Dentistry and I am now on the right path for a perfect smile. If there were questions Smile Image sent me to another specialist to double check all work. I personally appreciated that as I only what to do this work once. Smile Image has saved me a lot of money, helped me get a white smile, and I look forward to working with them on straightened my teeth! I have been to both Smile Image offices, they are both amazing and compassionate. Truly awesome people at these offices! Thanks Smile Image!

I had a bridge replaced on my back teeth this afternoon by Dr. Ling and Joanne, and I wanted to…read morerecognize the exceptional care I received. Like many adults, I grew up with a genuine fear of going to the dentist due to difficult childhood experiences. Joanne was incredibly patient and took the time to ask thoughtful questions to understand my level of anxiety, which immediately helped me feel more comfortable. Dr. Ling explained each step of the procedure before moving forward, making sure I knew what to expect. His calm, unhurried approach made a tremendous difference, and I left the office completely pain-free. What impressed me even more was that a few hours after I got home, Dr. Ling personally called to check on how I was doing. That level of follow-up, compassion, and commitment to patient care is something you don't often experience and speaks volumes about the practice. I also want to recognize Cheri Villarreal. Cheri was my hygienist when I first moved to Houston, and I've followed her through the different dental practices where she's worked because she is simply outstanding. She knows me well, brings just the right amount of humor to help me relax, and isn't afraid to give me a little tough love when I'm not taking care of my dental health. Her genuine care and encouragement have made a lasting impact. Cheri is the reason I came to Parkway Modern Dentistry, and Dr. Ling, Joanne, and the entire office team are the reason I'll continue coming back. They have created an environment where even someone with a lifelong fear of the dentist can feel comfortable, respected, and genuinely cared for. I highly recommend Parkway Modern Dentistry to anyone looking for skilled professionals who truly put their patients first. Thank you.

I had an appointment for a cleaning last week. After being badgered by 2 or 3 dentists for about an…read morehour - they wanted me to get several procedures including an extraction therefore a replacement costing thousands - I did not get my teeth cleaned. I walked out. Dishonest crooks, money hungry. The procedures are painful. I am 82, soon to be 83. The first lady - I don't believe she was my usual hygienist, gave me a nice fuzzy blanket, admired my nail polish - she was killing time for the dentist to get there. When I walked out I had 3 in the room! Never got my teeth cleaned, NEVER going back.

My mom had a chipped tooth on a denture that she bought somewhere else. Jackie was kind enough to…read moreask her technician to look at it in advance in case a full appointment wasn't necessary. Well, Jen buffed it and now mom can eat steak again! AND she would not let us pay for the minor repair My new favorite dentist!!!! Thank you all so much for taking such good care of my mom

Had appointment 11am, still waiting over a hour to be seen , receptionist never responded within…read morethat time with a update on wait time

The dental hygienist does an amazing job cleaning your teeth. He is very detailed and clearly…read moreknowledgeable about what he is doing. The staff are also kind and welcoming. I would highly recommend this office for your regular cleanings.

Very neat and clean! I loved my experience today, thank you Teresa and her staff! I am glad to be…read moreback!

Dr did an excellent job on my tooth very professional m. I am very pleased and will be back for…read morecleaning

I had a very disappointing experience at this dental office and feel it's important to share what…read morehappened. I scheduled a routine dental exam and cleaning, yet my visit lasted nearly two hours. After the exam, I was told I needed what they called "special scaling in the presence of generalized moderate tartar," which would cost $229 out of pocket, on top of what my insurance already covers. I visit the dentist 2-3 times a year and have never once been told I needed a "special" cleaning. When I declined this additional charge, they ended my visit immediately and did not offer a basic cleaning at all. I was told this was due to "dental ethics," which made no sense considering I had scheduled and waited specifically for a cleaning. Because I was frustrated and confused, I asked to speak with the office manager. Suddenly, the same "special cleaning" was offered for $67, which only raised more concerns. To make matters worse, this "special cleaning" turned out to be exactly like every standard cleaning I've ever received. This entire experience felt pressure-driven and financially motivated, not patient-focused. I left feeling misled and taken advantage of. I strongly encourage others to ask detailed questions, request clear explanations, and consider a second opinion before agreeing to any out-of-pocket charges. Please beware.

Very nice, informative, and helpful throughout my dental process. Plenty financing options as well.read more

Very deceptive practice. If they drop your insurance they will not tell you. You'll get your…read morecleaning and then they'll charge you $250.00 and say your insurance shows you don't have any benefits. It comes up with $0.00. Know full well they dropped your insurance and didn't tell you.

Doc was great and friendly staff! recommended . Definitely coming…read moreback!.......................................... Awesome beans!!

I've gone 3 times to this dentist office and each time the doctors have been excellent. Dr. Steve…read moreNguyen is fantastic and so is his staff. I got a crown put on today and each time they explain what they are about to do and check on you to make sure your as comfortable as possible. But most of all he is gentle and does excellent work. I can't even feel I have a crown on. I will be getting one more and I will only go here. Because of the way i am cared for, treated and taken care of I will remain loyal to this office. I strongly suggest this office and Dr.Nguyen. No one likes going to the dentist of course but they are so gentle you really have nothing to fear as far as pain etc.. GREAT JOB!!