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    Pumpkin Pet Insurance

    2.5 (137 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

    Services - Pumpkin Pet Insurance

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    My cute dog that was denied by pumpkin pet "insurance"
    Maria P.

    One of the worst insurance experiences I've had -- not worth the money I signed up for Poking Pet Insurance because they promised a simple, easy claims process. That couldn't be further from the truth. Every claim I submitted was a nightmare -- incredibly slow, far from user-friendly, and packed with constant back-and-forth. They asked for an overwhelming amount of documents, and then threatened to close the claim if I didn't submit everything within 7 days. It felt more like trying to win a court case than getting help for my sick dog. To make matters worse, they denied half of my claims -- even though my dog was genuinely sick and I followed every instruction. I've been paying over $80 a month for this "coverage," and all I've gotten in return is stress, delays, and rejection. I honestly feel robbed. This company is all promises up front, and pure inconvenience once you actually need them. Think twice before signing up -- I wish I had.

    Dew Drop loves you all!!!
    Kira P.

    I love this pet insurance company so much. When I call, I always promptly get someone on the line who is happy, knowledgeable, concerned, helpful, and my claims are paid easily and very quickly. I just spoke with Sam from Texas and she was the absolute best!!! Patient, kind, gave incredible suggestions, guidance, and gave me confidence in the process. My vet recommended Pumpkin because she chose them for her own pets and I recommend them to every friend I have. I will get this insurance for any dog I have in the future. CUSTOMER SERVICE STILL MATTERS!!!! Thank you Sam and thank you Pumpkin!!!!

    Denial of routine care

    I just found out that they do not cover spay or neuter unless there is a medical condition that you need it. The techs at my vet said they thought it was covered under the wellness plan (which I have!) I was super disappointed that pumpkin gives you $0 and are not as clear as other insurance carriers of what exactly they cover. I feel like they try to find reasons not to pay anything. Definitely do not recommend!! I am canceling my policy with them ASAP!!

    scam insurance my sphinx had some ear infection, and they have refused to pay for anything even after getting their coverage just stating the service is not covered and that the service was performed on another pet in which i do not have do not use them

    This was Maddie

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    29 days ago

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    1 year ago

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    10 months ago

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    Christie R.

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    11 months ago

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    Christie R.

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    3 months ago

    Do not waste your money! You will pay for the policy and pay the vet bill on top of it anyway they cover nothing.

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    2 months ago

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    4 months ago

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    3 months ago

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    2 months ago

    Horrible thieves. They take your money and cover nothing. Horrible customer support, Do not use this company!

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    3 months ago

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    1 year ago

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    6 months ago

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    7 months ago

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    3 months ago

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    1 year ago

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    Christie R.

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    2 years ago

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    1 year ago

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    Christie R.

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    9 months ago

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    1 year ago

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    Christie R.

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    11 months ago

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    Christie R.

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    1 year ago

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    4 years ago

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    Christie R.

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Christie R.

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    3 years ago

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    Christie R.

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    4 years ago

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    Christie R.

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    6 years ago

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    Courtney H.

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    4 years ago

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    Christie R.

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    3 years ago

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    Christie R.

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    2 years ago

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    Christie R.

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    4 years ago

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    Christie R.

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    3 years ago

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    Christie R.

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    4 years ago

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    Christie R.

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    4 years ago

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    Christie R.

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    4 years ago

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    Page 1 of 4

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    Review Highlights - Pumpkin Pet Insurance

    We had purchased Pumpkin Insurance because of a friends recommendation that they were a good and honest company.

    Mentioned in 9 reviews

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    Global Coverage, Inc

    Global Coverage, Inc

    (4 reviews)

    Midtown West

    The worst. I have transferred my insurance policies from Global and will be filing complaints…read moreagainst them. After decades of paying premiums, I communicated recently seeking assistance and guidance with respect to filing a claim for damage. Global represents itself as "an honest client advocate, trusted advisor," and... "that they do not work for an insurance company; they work for their insureds and when their insureds suffer a loss, those insureds can expect a follow through and receive fair, prompt payment and service." How I was treated: I received no offer of assistance. Instead and without any meaningful inquiry was advised the damage was attributable to "negligence on my part," and they went directly into a discouraging repertory listing all the ominous ramifications connected with filing a claim... Doing so would remain in my history, would likely result in a claim denial, increased premiums or even potential revocation of coverage... an outcome which I would obviously want to avoid. I had the distinct impression that their primary objective was not to assist a longstanding Global patron resolve their predicament, but to extinguish a good faith inquiry and a possibly valid claim. I was hung up on when I disagreed with their assessment and they later refused my request to speak with a superior or assign me another employee. I ended up taking my multiple policies to another agent and filed my own claim without help... which was shortly approved and paid. My advice..... take your business elsewhere

    Couldn't be happier. I needed a COI for my small business and Jeffrey Pearson not only went an…read moreextra mile to find me the best rates but finalized everything in a matter of two days!

    Lefferts Animal Hospital - Mr. Libby Liu sniffing around

    Lefferts Animal Hospital

    (182 reviews)

    Richmond Hill

    I cannot say enough wonderful things about this animal hospital and the care they provided for our…read morebeloved cat Kiki. The doctors were always informative, honest, and reliable, taking the time to explain everything clearly and offering alternative treatment options when appropriate. A special thank you to Dr. Mittal, who was incredibly compassionate, kindhearted, and caring throughout Kikis final battle with cancer. During such a difficult time, Dr. Mittal and the entire staff treated both our cat and our family with genuine empathy and respect. When the time came to say goodbye, the hospital gave us all the time we needed and showed an incredible amount of support and understanding. Their kindness did not end there as they later sent us a handwritten condolence card along with our cat's nose and paw prints. It was such a thoughtful and unexpected gesture that brought us comfort during our grief. We are very grateful for the exceptional care, compassion, and support we received.

    My cat ate parts of a lily, and I took him to Lefferts for emergency treatment. We'd never been…read morethere before, but the members at this location were so kind and were gentle with him; you can easily tell that they care about the animals that they take in. Doctor Mistry was exceptional in this stressful situation. She was so caring, and very thorough with the process of saving my cat. She's amazing. I can't express my gratitude enough. If you have the option of choosing which hospital to bring your pet to, make Lefferts Animal Hospital your first choice!

    Pumpkin Pet Insurance - petinsurance - Updated July 2026

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