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    The Insured Pet

    5.0 (2 reviews)
    Open 9:00 am - 9:00 pm

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    The Insured Pet - Pet Insurance Near Me
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    The Insured Pet - Pet Insurance Near Me

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    Pumpkin Pet Insurance - Dew Drop loves you all!!!

    Pumpkin Pet Insurance

    (137 reviews)

    Chelsea, Midtown West, Hell's Kitchen

    I've been a Pumpkin Pet Insurance customer for more than five years, but the company no longer…read moreprovides the level of service that once earned my loyalty. At renewal, my premium increased from about $80 to $135 per month, yet service has noticeably declined. The claims I submit are the same ongoing claims that have been processed for years, but reimbursements that were once handled promptly now take weeks. As a result, I'm left covering hundreds of dollars in veterinary expenses out of pocket while waiting for payment. I submitted multiple claims on May 7, and one still has not been processed. Notably, the only claims completed were most of the ones applied toward my deductible, while the reimbursement claim remains pending. Despite several phone calls, I have received only vague explanations and no clear timeline. As a longtime customer who has consistently paid premiums and referred friends and colleagues to Pumpkin, this has been extremely disappointing. The delays have also affected my confidence in scheduling veterinary care because I can no longer rely on timely reimbursement and may have to carry significant costs for an unknown period. No customer facing steep premium increases should be put in that position. After reading recent reviews, it appears many other customers are experiencing similar delays, suggesting this may be a broader issue rather than an isolated case. I hope Pumpkin improves its claims processing and customer service. Until then, I can no longer confidently recommend the company.

    I used this pet insurance for about 3 years and absolutely loved it…read more The care, the team, the customer service. Everything about it is amazing! My little Chihuahua was 6 going on 7 when I signed him up and everything was great until each year randomly my minimum coverage would go up. It went up each year and it got to the point that it was just too much to pay for a healthy dog each month. His visits were only a once a year type of thing for his annual exams to the vet. And only one year while I was using the insurance did he get a little sick that we had to do a sick visit at my local vet. The only reason I stopped the insurance is that I was spending $1,200+ a year and barely consuming any of the insurance benefits. Otherwise, this is a great company to use for your dog - especially senior dogs. If I ever need insurance again, I know exactly who to go to and recommend. Pumpkin is amazing!

    Global Coverage, Inc

    Global Coverage, Inc

    (4 reviews)

    Midtown West

    The worst. I have transferred my insurance policies from Global and will be filing complaints…read moreagainst them. After decades of paying premiums, I communicated recently seeking assistance and guidance with respect to filing a claim for damage. Global represents itself as "an honest client advocate, trusted advisor," and... "that they do not work for an insurance company; they work for their insureds and when their insureds suffer a loss, those insureds can expect a follow through and receive fair, prompt payment and service." How I was treated: I received no offer of assistance. Instead and without any meaningful inquiry was advised the damage was attributable to "negligence on my part," and they went directly into a discouraging repertory listing all the ominous ramifications connected with filing a claim... Doing so would remain in my history, would likely result in a claim denial, increased premiums or even potential revocation of coverage... an outcome which I would obviously want to avoid. I had the distinct impression that their primary objective was not to assist a longstanding Global patron resolve their predicament, but to extinguish a good faith inquiry and a possibly valid claim. I was hung up on when I disagreed with their assessment and they later refused my request to speak with a superior or assign me another employee. I ended up taking my multiple policies to another agent and filed my own claim without help... which was shortly approved and paid. My advice..... take your business elsewhere

    Couldn't be happier. I needed a COI for my small business and Jeffrey Pearson not only went an…read moreextra mile to find me the best rates but finalized everything in a matter of two days!

    Lefferts Animal Hospital - Mr. Libby Liu sniffing around

    Lefferts Animal Hospital

    (181 reviews)

    Richmond Hill

    I cannot say enough wonderful things about this animal hospital and the care they provided for our…read morebeloved cat Kiki. The doctors were always informative, honest, and reliable, taking the time to explain everything clearly and offering alternative treatment options when appropriate. A special thank you to Dr. Mittal, who was incredibly compassionate, kindhearted, and caring throughout Kikis final battle with cancer. During such a difficult time, Dr. Mittal and the entire staff treated both our cat and our family with genuine empathy and respect. When the time came to say goodbye, the hospital gave us all the time we needed and showed an incredible amount of support and understanding. Their kindness did not end there as they later sent us a handwritten condolence card along with our cat's nose and paw prints. It was such a thoughtful and unexpected gesture that brought us comfort during our grief. We are very grateful for the exceptional care, compassion, and support we received.

    My cat ate parts of a lily, and I took him to Lefferts for emergency treatment. We'd never been…read morethere before, but the members at this location were so kind and were gentle with him; you can easily tell that they care about the animals that they take in. Doctor Mistry was exceptional in this stressful situation. She was so caring, and very thorough with the process of saving my cat. She's amazing. I can't express my gratitude enough. If you have the option of choosing which hospital to bring your pet to, make Lefferts Animal Hospital your first choice!

    The Insured Pet - petinsurance - Updated June 2026

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