I've been a Pumpkin Pet Insurance customer for more than five years, but the company no longer…read moreprovides the level of service that once earned my loyalty. At renewal, my premium increased from about $80 to $135 per month, yet service has noticeably declined. The claims I submit are the same ongoing claims that have been processed for years, but reimbursements that were once handled promptly now take weeks. As a result, I'm left covering hundreds of dollars in veterinary expenses out of pocket while waiting for payment. I submitted multiple claims on May 7, and one still has not been processed. Notably, the only claims completed were most of the ones applied toward my deductible, while the reimbursement claim remains pending. Despite several phone calls, I have received only vague explanations and no clear timeline. As a longtime customer who has consistently paid premiums and referred friends and colleagues to Pumpkin, this has been extremely disappointing. The delays have also affected my confidence in scheduling veterinary care because I can no longer rely on timely reimbursement and may have to carry significant costs for an unknown period. No customer facing steep premium increases should be put in that position. After reading recent reviews, it appears many other customers are experiencing similar delays, suggesting this may be a broader issue rather than an isolated case. I hope Pumpkin improves its claims processing and customer service. Until then, I can no longer confidently recommend the company.

I used this pet insurance for about 3 years and absolutely loved it…read more The care, the team, the customer service. Everything about it is amazing! My little Chihuahua was 6 going on 7 when I signed him up and everything was great until each year randomly my minimum coverage would go up. It went up each year and it got to the point that it was just too much to pay for a healthy dog each month. His visits were only a once a year type of thing for his annual exams to the vet. And only one year while I was using the insurance did he get a little sick that we had to do a sick visit at my local vet. The only reason I stopped the insurance is that I was spending $1,200+ a year and barely consuming any of the insurance benefits. Otherwise, this is a great company to use for your dog - especially senior dogs. If I ever need insurance again, I know exactly who to go to and recommend. Pumpkin is amazing!

The worst. I have transferred my insurance policies from Global and will be filing complaints…read moreagainst them. After decades of paying premiums, I communicated recently seeking assistance and guidance with respect to filing a claim for damage. Global represents itself as "an honest client advocate, trusted advisor," and... "that they do not work for an insurance company; they work for their insureds and when their insureds suffer a loss, those insureds can expect a follow through and receive fair, prompt payment and service." How I was treated: I received no offer of assistance. Instead and without any meaningful inquiry was advised the damage was attributable to "negligence on my part," and they went directly into a discouraging repertory listing all the ominous ramifications connected with filing a claim... Doing so would remain in my history, would likely result in a claim denial, increased premiums or even potential revocation of coverage... an outcome which I would obviously want to avoid. I had the distinct impression that their primary objective was not to assist a longstanding Global patron resolve their predicament, but to extinguish a good faith inquiry and a possibly valid claim. I was hung up on when I disagreed with their assessment and they later refused my request to speak with a superior or assign me another employee. I ended up taking my multiple policies to another agent and filed my own claim without help... which was shortly approved and paid. My advice..... take your business elsewhere

Couldn't be happier. I needed a COI for my small business and Jeffrey Pearson not only went an…read moreextra mile to find me the best rates but finalized everything in a matter of two days!

WAGMO will take your money the first year and find out, your dog needs meds, your dog has a lump…read morethat looks ok, your dog needs their teeth cleaned. You pay top dollar the next year for low deductible the next year and everything from the previous year, is now 'pre-exisitng'. SO FUN. TOTAL SCAM and waste of money. Meanwhile. They don't tell you this. THey just take your money and then when you turn in claims they say it's 'pre-exisitng'. Will never recommend WAGMO. It is a NET LOSS. FInd anything else or pay cash. By the time your dog IS old and has issues, the money you have saved from not giving it all to WAGMO will cover the expense of whatever happens and probably you will still come out ahead. NO on WAGMO!!!! could not be more dissatisfied!!!!

I purchased business insurance from them. The staff were very helpful, they constantly reminded us…read more to keep our insurance updated. I call them for advise and they Are always there for me.

From the owner: Whether you are a homeowner, landlord, or business owner, our skilled team will guide you through…read moreyour options. We will help you find the best coverage to meet your needs. With a wide range of personal and commercial insurance products, we make the process simple, clear, and personalized. Licensed in NY, NJ, CT, PA, and MA, we're here to provide dependable protection with trusted advice--every step of the way.

I've trusted Lefferts Animal Hospital with my pets for years, and they've always delivered…read moreexceptional care. The doctors are incredibly knowledgeable, the nursing staff is fantastic, and while the wait times can be a bit long (they're popular for a reason!), it's always worth it once you meet them. Most importantly, during the heartbreaking moment when I had to say goodbye to my dog, Bella, they were there with genuine compassion. Afterward, the entire team sent my family a heartfelt, personal card, not just a formality--it was clear they took the time to show they cared. They also provided Bella's remains in a beautiful box, with additional thoughtful messages from the team. They've served the community for years, their rates are reasonable, and they've made what was a difficult time just a little easier. Without a doubt, they deserve 5 stars--Lefferts is one of the best animal hospitals in NYC.

I cannot say enough wonderful things about this animal hospital and the care they provided for our…read morebeloved cat Kiki. The doctors were always informative, honest, and reliable, taking the time to explain everything clearly and offering alternative treatment options when appropriate. A special thank you to Dr. Mittal, who was incredibly compassionate, kindhearted, and caring throughout Kikis final battle with cancer. During such a difficult time, Dr. Mittal and the entire staff treated both our cat and our family with genuine empathy and respect. When the time came to say goodbye, the hospital gave us all the time we needed and showed an incredible amount of support and understanding. Their kindness did not end there as they later sent us a handwritten condolence card along with our cat's nose and paw prints. It was such a thoughtful and unexpected gesture that brought us comfort during our grief. We are very grateful for the exceptional care, compassion, and support we received.

I had a great experience with Robotti insurance. They were quick to respond to emails and very…read morehelpful over the phone when setting up our renter's insurance.

From the owner: Don't hesitate to call Edward B. Robotti Insurance in Astoria, NY. We are committed to your…read moresatisfaction. Call us today.

13 years after posting about having to leave work to pick up my (now long deceased) dog because I…read moreobserved other dogs humping her on the webcam and the people who answered my calls did nothing, the owner, Motty Gutflais, texted me and offered me $50 to delete the review. I found this attempted bribe offensive and disgusting, and I have reported it to Yelp.

I have a 7 year old Maltipoo and after my previous groomer moved, I was ambivalent to find a new…read moregroomer that was going to be as detail-oriented, meticulous and gentle with Lucy. Can say without hesitation the groomer at the 22nd street location gave my dog the best groom possibly ever. That says a lot after paying top dollar for grooming in Manhattan going on 8 years. I'm reluctant to give this business a 5-star review after scheduling was easy, quick and the accommodated to my wacky schedule but this business deserves it and have a new loyal customer with Lucy and me.