Took our new Rescue Sheltie in and Nancy transformed him into the beautiful 6 year old he is…read more Definitely be going back.

We recently got a 6-year-old sheltie who had never been bathed or brushed, and was a mess! Good…read moreKarma was recommended to us by a friend, and Nancy did an amazing job! He is so beautiful now, has a magnificent coat, and is very happy to be clean. Thank you Nancy!!

1st time groom for my Shih tzu puppy. May did a fabulous job. She has a talent for working with…read morepuppies. I will definitely be back!

We've been taking our three dogs, North, Sheba, and Milo, to May for awhile now. We followed her…read morefrom her last spot. May is particularly wonderful with our dogs. Her calm demeanor and purposeful movements put North, Sheba, and Milo at ease, even during their first visits. North can be a extra dramatic with her claws but Mae's professional handling ensures both her and May are safe. Every visit leaves our dogs looking and feeling fabulous with happy wags. The salon has a great layout with kennels and sectioned off areas, and the staff is incredibly friendly and accommodating, taking the time to understand each dog's unique needs. I highly recommend Fur Spaws Grooming to anyone in the McKinney(we drive from Richardson) area looking for top-notch dog grooming services. It's clear they love what they do, and their new spot is a great location.

Amanda is the friendliest, most patient Groomer I have used in 18 years. She is very welcoming to…read moreme & my pet, she takes time to listen to what kind of cut I want every 3 months & explains any issues she had plus answers all of my concerns (ie: PET's sensitive nails). Eagle is the only pet shop I have used since I found them. Everyone there is awesome and today I met Leah (front desk). I can't say enough about Eagle Grooming & the way they care for animals. If you ever had a problem with them, take the time to see what they have to say about that issue & let them fix it. I guarantee even the owner will help you! Groomers work VERY HARD their money & they have BILLS TO PAY just like we PLEASE give them A BIG TIP TOO.

When I first came in, the first thing I noticed was pee spots everywhere. The place did not seem to…read morebe cleaned often. The lady upfront did not greet me, she walked away from me after minutes of me waiting for help,ignoring me, and I had to continue to wait for another worker to help us. Once they brought my dog back, I noticed how shaky she was. My dog had been to other groomer places and always had feedback that she was quiet and friendly. But for some reason, one of the workers complained that my dog was screaming the whole time, and even her leg being lifted up, she was screaming. That isn't normal at all, and not only that, when they first took her away, they put her in a back room to a cage with other dogs barking around. Now since I had my dog back, she's been shaky at times, and flinches when I try to pick her up. There was blood out of her mouth, and the eye area is raw, and hurts whenever touched.

One of the only places that I've found close by that groom and cap cats. All four of ours have been…read moregoing to Brooke since they were kittens. Such a great place for your fur babies.

They are amazing and caring. I have 3 senior dogs that I take here exclusively. The dogs aren't…read moreanxious walking in at all!

Had to start fresh on here because my old account has been deleted????…read more Anyway, this place was awesome! Took my German Shepherd and they made him look great while getting that underneath coat blown out. Highly recommend this place.

**WARNING!! READ THE MUTT PUDDLE POLICIES BEFORE GIVING THEM YOUR BUSINESS!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." FYI: Both the McKinney and Allen locations are represented by the same ownership and management team. My review is based on my firsthand experience as a customer. The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. A really bad grooming job grows back, and I could have easily laughed that off and moved on. RED FLAG #1 What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). **They did not report it. RED FLAG #2 When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. RED FLAG #3 The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund. This experience was extremely upsetting for my family, traumatic for our tiny Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. RED FLAG #4 One of the most concerning things I discovered was The Mutt Puddle's liability policy. Their policy (search for it online and read it) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. **This is why they didn't report the injuries, it didn't matter, their policy protects them regardless of what happened! Prospective customers should do their homework before choosing either salon. Do deep search and read their policies in full, employee ratings, the social media reports, reviews and responses from management. Grooming salon's in Texas do not require groomers to be licensed and this means liability, quality control and any kind of regulation is nonexistent! Before you take your baby to The Mutt Puddle.. decide whether their approach to customer service, accountability, and animal care aligns with your expectations and ethics. At the end of the day, we are trusting salons like this one with our beloved babies. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model. .

My Shih Tzu loves to go and she does a great grooming job. She is very organized and Milo is always…read morefinished within an hour and ready for me to pick him up.

I was so happy to find a groomer that would come to us. Patches, my scruffy Russell Terrier, has…read morefinally gotten to where she enjoys car rides. Before, she was my grandmothers dog and every time she went in the car it meant either the vets or groomers. Now it means visiting family or the park. I didn't want to damage the progress I've made with her over the past 2 months. Shes been through a lot already with her previous owner passing and moving to a new house in a new town. Bella made things much easier. She called ahead, let me know the time of her arrival and of any possible delays. She was nice, easy to talk to, and understood our wants and needs. She set up shop in her cute little trailer right in front of my house and had patches in and out in an hour. This included a bath and a trim on her hair and nails. She managed to get those pesky hairs around Patches mouth, and trim her nails regardless of her extremely long quicks. She explained to me that the quicks would shorten over time with regular appointments and the use of her dremel, which is great news. The best part was that Patches wasn't stressed or panicked in any way and was able to go straight home and back to her daily life as a pampered baby. After a treat and a snack she is now taking her afternoon nap. We will definitely be using Bella Pooches for all of our grooming needs. Thank you!

My dogs came home looking fine and cute until we finally put their sweaters on and then my dog who…read morenever ever ever ever pees, peed and they started crying, i hope they didn't beat them

I'm really surprised reading the reviews because we've been going here with our schnauzer and…read moregolden retriever and have had an amazing experience every time! the main guy is SO SWEET and he always takes the time to understand what I want done. my pups are happy when i pick them up and they look great!