twisted my elderly dogs leg and broke it. The vet said it had to of been abuse or extremely harsh…read morehandling. then the vet noticed that my poor fletch aka cocker spaniel was clipped in the anal region and was bleeding. stay away these people are moronic idiots. I spoke with Crissy at the groomer and she said she apologized. Didn't even care. As soon as I left Crissy called animal control and said I abused my pet because when I dropped him off he was already injured. scum. I always knew that Crissy had a whorish background like her mother and sisters. Homewrecker is all I have ever heard her called. Poor Scottie Morris her husband who owns backwoods exterminating.

My first groomers experience with our new dog (half Chinese Crested and half Yorkshire Terrier)…read more They were awesome with our dog, Cha Cha. She looks amazing! They dressed her in a fancy little bandana which made her look even cuter! Great service!

These 3 ladies are sweethearts & did an awesome job on my 2 boys! My Schnauzer is usually very…read morescared & uncooperative & they were so sweet, gentle & patient with him. He relaxed & enjoyed the attention & I was so proud of him! Will definitely be returning for our grooming needs!

Really disappointed. Took my dogs there to be groomed. Woman at the counter never said…read morehello..just said "And who are you?". Told her the names of my dogs. She says I don't have an appointment. I said I made one weeks ago through facebook messenger. She looks at her phone, obviously finds it. Then says whats your address. I say, I can come back another day. She says, no I'm busy. Takes my dogs. Doesn't say anything to my dogs. No emotion. No smile. Pick them up 5 1/2 hours later. No Thank you, No smile, no come again... Did a pretty good job, but I didn't feel welcome, like I was bothering her. Really disappointed. Won't be going there again.

I worried about leaving my older cat because she doesn't ever see other people at home but I had…read moreused Sunny Ridge 20 years ago for my dog so went to check it out. cats are away from dog noise and she was given a window cage :) They took excellent care of her! We will definitely use them I. the future!

One of the very few places that board cats. I love that they are boarded in the office away from…read morethe dogs. Mike has always been great with setting up reservations and communication. We've had 5 different cats through the years boarded with him. The crates are big enough for their carriers.and Mike is such a nice guy. Definitely recommend.

Im super grateful for the staff i spoke to over the phone and in person. They saved mg fut baby and…read moreme a ton of money. I would recommend to anyone who cant financially afford their normal visits. I would come back again i also wish i knew about this place way earlier. I drove over 2 hrs but it was worth it. Anything for my son.

The process is very easy and I appreciate the reminders that are sent. Clarence came home from his…read moresurgery and was right back to his old self. Thanks! Excellent care!

VIP Groomers did SUCH an INCREDIBLE job grooming my sweet little shih tzu. He HATES having a bath…read more He puts up a bit of fight. (No biting or any of that nonsense; he just wiggles and tries to get away.) Well, these guys were not phased and were well prepared for wiggle worms! They treated him kindly and gently despite his protest. When I got him back he was clean, perfectly cut, and looked amazing! I couldn't believe it. I have never seen him look so incredible. Best of all, when he came home he was happy! He wasn't stressed or upset like he normally is after the groomer. This is game changer for him. I could not be happier. We will only be go here in the future. Thank you so much!!!!

We achieved total understanding of our dogs' behaviors in, literally, one home visit after one two…read moremile walk with our dogs. Jessica is extremely knowledgeable, personable, funny, and clearly loves what she does. My daughter was so enamored with Jessica and her training that she and our lab, Korra, went through her therapy dog training with Rockingham Rec Center. My daughter now uses the training techniques and insights that she learned from Jessica on the dogs that we foster for local rescues. Adopted families are amazed and thrilled when they adopt a rescue dog that already knows basic commands and is leash trained. I do not hesitate to recommend The Balanced Dog to anyone who either needs help with their dog or wants to take their dog to a higher level of training. I trust this company so much that I recommend it to dog rescues when a dog needs some manners in order to be adopted.

We have had our rescue dog for 5 years now. He has always struggled with being calm and polite…read morearound strangers. We tried some other programs that helped a little bit, but nothing gave us the confidence that he really could be able to meet new dogs and new people and be ok. We recently had our first baby, and things got worse as he became depressed and disobedient. When Jessica came, she explained to us that how he acts has much to do with how we treat him and what we let him get away with. Within an hour of her being here and talking with us, our dog had met her two dogs and was walking around the neighborhood with Jessica and her dogs. We were amazed and very thankful. She gave us practical tools we could use with him to help continue what she had shown us. We greatly appreciated her big heart for dogs and her desire to see them become well adjusted members of their families. We highly recommend her!

Absolutely wonderful staff, doctors and care. 5 star facility with Thanks for taking such good…read morecare of all my fur babies

They have been excellent with our pets needs and treatments over the years now. Highly recommendread more

My dog had scratched open a previous wound that was pretty deep on Sunday morning. I called ahead…read moreto see wait time and they said they have an opening for 10:30am. We got there at 10:33am and the ladies up front were very nice. We had to wait an hour before going back to a room but they did take our dog back to get a set of vitals while we were waiting. Once we went back to the room we waited another 30 mins before a vet tech came and took our dog back. All the staff were very friendly. Dr. Robertson is who treated our dog and he came in and discussed options, plans, and his recommendations. He was super nice and knowledgeable and I felt like gave us his undivided attention. Didn't feel rushed at all. The vet techs were so good with her too. She got a fun easter themed dressing. Besides the wait time, I was pleased with her care and the staff!!

We had to take our 14yr old cat to the vet Emergency clinic. They were very nice and cared for our…read morecat like he was their own. We were able to bring our cat home with him feeling better. We are so grateful to have the Veterinary Emergency Services available to us. Thank you all for taking care of Rexie and us too!!! Julie and Chris