Worms in dog food, animals unwell and not well cared for, dirty store, long wait for employe help…read morethey hide in the back room

I had my 1 year old dog there 2 other times, and it went fine. But this time following his grooming…read moreappointment, I got him home and he had a puncture on his hind leg near his tail. 24 hours later he is at the Vet getting meds for infection. I will never go back there again. Poor puppy!!!!! I know things happen, but this was a spot that the groomer would have been aware of and she said NOTHING.

I have taken my Pom Mix here to have her hair cut for four years. They are great at providing…read morequality service, the same service, every time. I do not have to worry about Foxy's hair being jacked up like I did when taking her to PetCo. Very many issues there. Foxy is always comfortable there too, which is very important to me. I just adopted a new Pom mix and plan on taking her there as well. Nicole has been there for a long time and provides great service. Thanks, :)

Please remove the bettas from those cups. Most were dead or sunk to the bottom. Give them a proper…read moretank like the rest of the fish. That's abuse and disgusting :(

Im super grateful for the staff i spoke to over the phone and in person. They saved mg fut baby and…read moreme a ton of money. I would recommend to anyone who cant financially afford their normal visits. I would come back again i also wish i knew about this place way earlier. I drove over 2 hrs but it was worth it. Anything for my son.

The process is very easy and I appreciate the reminders that are sent. Clarence came home from his…read moresurgery and was right back to his old self. Thanks! Excellent care!

Staff was judgmental and turned cold towards me. It was obvious. I could even hear them talking…read moreabout me to each other unprofessional. They really aren't the best in town like they think.

Harrisonburg Animal Hospital is PHENOMENAL!!! In the over a 15 years we have worked with HAH, they…read morehave been critical to our cats living PERIOD but secondly living healthy, fulfilling lives. Dr. Nelson, Dr. Ward, countless INCREDIBLE Vet Techs have literally saved more than one of their lives and given us borrowed time with our fur-children. A HUGE nod to the masterminds at the front desk for ALL that they do to keep things running smoothly. Even the folks who keep the place clean get our appreciation. Time and time again they all have come to care for our babies in a manner that is like they would treat their own animals. They are professional, intelligent, highly-skilled, efficient, thoughtful, loving and go above and beyond OVER AND OVER again. We absolutely adore all of them and continue to recommend HAH any chance we get. Our pets and us are SO fortunate to be able to rely on all of them from the easy things to the hardest. We just can't thank them or recommend them enough.

Horrible, rude, unskilled, unclean, "veterinary hospital." My experience (as well as my dogs) was…read morethe worst we've ever had. Upon check in, the staff member Stephanie was extremely rude, snarky, and unprofessional at the front desk... Stephanie tried to lecture me about vaccinations and insulted me. She used vulgar language to another employee while I was filling out paperwork. When I arrived to pick up my dog, I was required to pay before seeing her. Needless to say, I think I could have done a better job with scissors myself! My dog still has PTSD from this place as do I from seeing her haircut. We will never be back here again.

We had an very nice boarding experience last weekend. The staff there, Kaitlyn and Callie, when we…read morepicked the dogs (8 years and 13 years old) up, were great! Callie gave us lots of information on how the dogs behaved while they were there. She complimented them and even paid special attention to the 13 year old to be sure he ate his supplements. Thank you so much for your great care. If we are down that way again, we will be sure to board with you. Best regards, E. G.

Top-notch care! I was traveling through the area with my puppy who had unfortunately stepped into a…read moreseed tick nest and I was freaking out about it. The Emergency Hospital referred me to Ashby, and Dr. Bell and the staff were kind enough to fit me in during their very first appointment of the day and get us sorted. So appreciative! Also, shout out to Winnie at the front desk who was exceptional. Can't thank them enough for squeezing us in before the long drive home.

I cannot say enough good things about this practice. We recently moved to the area. We have a very…read moreold and a very young deerhound. We had new patient checkups on both and I recently had a follow up for the old man. Dr. Lisa is a gentle soul with him ( and probably every animal ) and wants to do everything in her power to make him comfortable. However, she is not one to over prescribe nor to order every test available. Such a conservative approach is very welcome. And she actually listens to me as a dog mom and takes my wants ( and budget!) into consideration.