My dog absolutely loves this place. The staff and atmosphere is fantastic. Jennifer- dog trainer…read moreand owner did an amazing job training my dog. Highly recommend.

Both of my dogs are Siberian husky's and if you know anything about the breed they love to wrestle…read morethey are high energy and can be a handful. We toured many places and were turned away by others because of our 10 month old pup wanting to wrestle and play and being deemed high energy. After hours of searching we received a lovely message from the owner of this facility telling us to bring our dogs over and it was the best decision we ever made. This facility is truly filled with nice caring,loving people and they genuinely love animals. I wouldn't hesitate to let any of my pups stay here. And if you are looking for a place to safely keep your dog this is it. Look no further. We will be boarding our pups here and no where else.

They don't even deserve a 1 star. I DO NOT recommend this place to anyone who loves and cares for…read moretheir pet because the people there will not show the same love and compassion for your pet. I took my mini goldendoodle there for a cut and bath and showed the groomer a picture of what i wanted. My dog was completely shaved he looks like a rat, his belly was cut and bleeding afterwards and the leash I took him there with was completely destroyed. I called to speak to the groomer about the situation as none of it was brought to my attention at pickup. She denied everything and acted like she had no idea. When the owner Toni called me the next day she was extremely rude and wouldn't even let me talk. She just wanted to tell me how mean my dog was and tell me I needed to have him neutered. She never apologized for the incident or offered a solution to rectify my experience. I understand mistakes happen, but be upfront about it and if you own a business customer service should be a practiced skill. I've reported this business to the BBB Especially after having to take my dog to the vet to have his belly looked at to prevent infection which cost me even more money! i highly encourage anyone thinking about going here to think otherwise.

Our 1st grooming appointment went great! Lucy smells incredible and is happy! So am I, a big thank…read moreyou to Todd! Looking forward to seeing you again!

Ok people this is the place to go. Fast, cheap and the woman is super nice. Walk in appts. I looked…read morefor 2 days for a groomer that could do something now, not next week or 3 weeks from now. I will be going here from now on. Cancel your appts everywhere else and go here.

I have been going here for a long time now 6 years . The new owner is fantastic…read more She is so sweet and kind to my baby yayo. They treat him lime family. I am so grateful my dog has low stress coming here. I think he likes it. Thanks ladies for all you do keeping my fur babie snow white, and smelling like a champ. See you soon. Recommended to all.

Based on my personal experience, I have serious concerns about the level of care provided at this…read morepet salon. The environment did not appear calm or reassuring for the animals, and I observed handling practices that seemed overly forceful, particularly with an elderly dog who was struggling to follow directions. During my visit, staff members appeared distracted and unprofessional, and their interactions with customers who expressed concern about their pets came across as dismissive. I also noticed dogs being kept in cages for extended periods before grooming, with little effort made to comfort those that were visibly anxious. Overall, the atmosphere and the handling practices I witnessed left me deeply uncomfortable and concerned about the well-being of the animals in their care.

We've been getting our dog groomed here for years on a monthly basis and have had a good grooming…read moreexperience. However, the customer service is awful. Called to change an appointment before opening, left a vmail 3 minutes after opening requesting a call back, called again twice within 10 minutes. No call back and a text charging me a fee. Finally got in touch with the owner asking to waive the fee: she was unbelievably rude then took the liberty of cancelling his upcoming appointment without alerting me. Watch your wallet and your back.

I'm very particular about where I take my dog for grooming- especially since she is an older dog…read morewith arthritis and other health issues. I'm also protective of my dog and had to cancel a grooming appointment on a day with "feels like" temps over 100 degrees. The usual groomer understood but told me they couldn't get her in for six more weeks. I couldn't wait that long and found 4 Paws Spa. The person who answered the phone could not have been nicer in listening to my dog's sensitivities and told me the owner, Jo, was very experienced in grooming older dogs. And they could get my smelly overgrown baby in two days later! I was thrilled! Today was grooming day at the new place. 4 Paws is a cute little spot on a busy street and the parking lot is very small. Upon entering, I was warmly greeted by the owner, Jo. She put me at ease by telling me she has more than 40 years of experience in grooming dogs (and cats, I believe). We talked shampoo, cut, etc. My dog seemed to be comfortable with Jo and I also felt comfortablee. I stopped back after two hours and my dog was still being trimmed on the table. I could tell my dog didn't seem traumatized, so I left and came back around 30 minutes later. Jo was finishing up and I could see how careful and gentle she was with my baby. The grooming price was exactly what I normally pay to her usual groomer - $55 before tip. I really liked this place because the owner Jo and the other groomer were so nice and caring. I also liked the smaller environment because it was very calm with only two people grooming and fewer other dogs. The only downside is the small parking lot that I found difficult to maneuver, but I'm sure I can figure it out with more practice! Highly recommend!

Took our 1 y/o Golden in today for the first time. Staff was so welcoming and made our not super…read moresocial guy feel right at home. Place is homey and clean and the prices were outstanding. He loved his spa day, made new friend and came home looking and smelling like a prince. Well worth my money and my time. Thank you for taking such good care of him.

We couldn't be happier with our experience at Birch Haven Dog Kennel! Our 1-year-old Great Dane,…read moreScooby, was well cared for from the moment we dropped him off. It's never easy leaving your dog behind, especially one as big and energetic as a Great Dane, but the staff made us feel completely at ease. Scooby came home happy, healthy, and relaxed, which tells us he received plenty of attention and excellent care while we were away. The facility is clean, the staff is friendly and professional, and it's clear they truly love the dogs they care for. We highly recommend Birch Haven Dog Kennel to anyone looking for a safe, caring, and trustworthy place to board their pet. Thank you for taking such great care of Scooby--we'll definitely be back!

The owner operators are kind, considerate people who take very good care of their guests.read more

I LOVE the staff at bubbles and bones. I have a Pomeranian that was previously abused and needs…read moreextra attention when being groomed and colored. They treat him well and he comes home calm and happy. Kara Heath

The only groomer i even consider. I have two Pomeranians that go to Luann and Krystal. They are…read moreperfect with both of my dogs. The pricing is fair and they work quickly. My boys are always looking and smelling great when they come home.

We moved from Texas to Ohio last December. Both of our dogs are gigantic pains in the rear. Dr…read more Cuesta and his amazing team take such good care of them. They are the most engaging, caring and compassionate group of folks we've had as a vet. Thank you!

Over my years I have never experience a better vet and more friendly staff. They have gone out of…read moretheir way to help us