When you need the system serviced time they are awol Paid…read morefor 6 years but when system stopped working they didn't have time

Bad service and broken online website. Can't pay online with…read moreyour phone. Doesn't let you check out, only works on PC. Additionally there's no way to set up autopay. Who in this day in she has no autopay option on their mail billing?? $30 dollars a month to rent a water filter under the sink that they never come to service unless you send in vials of your water to them to see if it's ready for service. Not convenient on multiple levels.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

All around terrific company! I've been using a PureLux water filtration system for 4 years now. The…read morewater tastes great! Pricing for installation and filter replacements are very fair and it's always super easy scheduling with them. They're always on time and super accommodating to my schedule. The owner and all his techs are great people and I get personalized customer service from them even though I'm a smaller residential customer. Also, my friend just updated his whole house with a PureLux H2O water system and he's just as pleased with them as I am!

We just got a PureLux whole house system and could not be happier!! All of our white spots are gone…read moreand the water feels so much softer. They were so efficient with the whole process and tackled all of our concerns with our water. Highly recommend for anyone dealing with hard water in the Ventura area.

Intall it, forget it and keep enjoying clean water! Dan…read moreHillard is my local rep and he is a expert when it comes to water systems. After 11 years I am installing a new system. Love LIfeSource

Nothing happened with Life Source. They did not offer alkaline water in jugs to be delivered. They…read moreonly install a whole home water system (very expensive) not what I was looking for.

We recently had a whole house water softner with filtration and reverse osmosis water system…read moreinstalled by Advanced Water Solutions, and we are extremely pleased with the entire experience. Before making our decision, we interviewed three different companies, and Advanced Water Solutions clearly provided the most value for the money. It was absolutely well worth it. Alonso was our installer, and he did a fabulous job from start to finish. He was professional, knowledgeable, efficient, and took the time to make sure everything was installed properly. About a week later, I contacted the main office regarding an issue with the reverse osmosis system. I was very impressed with how quickly Advanced Water Solutions responded. Alonso returned promptly, quickly troubleshot the issue, and repaired the problem efficiently. I would like to commend Advanced Water Solutions for their expedited customer service, efficient response, and excellent repair support. It's refreshing to work with a company that truly stands behind their service and values their customers. This is truly a FIVE STAR Company and I would not hesitate to recommend them if you are looking for water solutions for your home.

You can save yourself some time--I did the research for you!…read more ADVANCED WATER SOLUTIONS has no peer in the water filtration business in our area, and you can keep your business local. Water quality is one of the most important things we can monitor for our long term health. When I moved to Oxnard and had the water tested, the results came back with significant and unhealthy levels of lead, arsenic, and other unhealthy contaminants at levels exceeding what a normal person would consider healthy. I called and spoke with each of the companies offering water filtration systems in our community. Mike, the owner, Peggy (who seems to handle everything office related), and Paul, the technician, are all top drawer. Each of them have always been knowledgeable, efficient, helpful, prompt, respectful. ADVANCED WATER SOLUTIONS shinein all of the ways in which a business can support customers. The system they installed has worked flawlessly. Originally, they installed a water softener, I was so pleased, I had them install the whole house filtration system, and then additionally a reverse osmosis system under the kitchen sink for the most delicious drinking water. Thank you Advanced Water Solutions~ I join what I would imagine to be all of your other customers who are pleased to benefit from your expertise and your consistent professional responses.

Rayne overall gets about 2.5 stars, but Francisco is 5/5 the best! He is so nice, so efficient, so…read moregood at his job, so thoughtful. He knows the trick to the gate, the dog doesn't bother him, he navigates the toy in the yard with ease, and always does a great job. Every time anyone else from Rayne comes, it's wrong or something gets messed up - the filter clogs, or they don't finish the job, or they don't try because they can't open the gate (it's not hard), they break the hose, etc. And speaking to the office is painful. But Francisco! My man! He is singlehandedly keeping that place in business by being such a great guy.

Updated Yelp Review…read more I was initially very frustrated after repeated early-morning visits from a Rayne technician, despite multiple calls and conversations asking that no service take place before 9 AM due to our dog's anxiety. We had made it clear that any weekday after 9 AM was fine, but that request was ignored more than once. Fortunately, the owner/manager John reached out directly and was very professional and helpful. He offered to switch us to a salt system that only requires service twice a month, which eliminates the need for weekly tank deliveries altogether. It was a smart solution and a big improvement for our household. While the situation was frustrating at first, I appreciate that John took the time to respond and offer a better setup moving forward. Previous:We've been Rayne customers, but after multiple requests asking the technician not to arrive before 9 AM due to our dog's anxiety, he still showed up at 8 AM--again. Despite me calling the office three times and my husband speaking with the tech twice, our clear request was ignored. We made it simple: any weekday after 9 AM is fine. Sadly, this disregard for communication and our situation has made us decide to cancel service. We expected better from a company that's been around this long.

Eddie arrived on time and was initially friendly and welcoming. I showed him the issues with my…read morewater softener unit, which was leaking from both the top and the bottom. He quickly explained that the system is likely over 20 years old and that while certain parts could potentially be replaced to stop the leaking (estimated around $240 to $280), the resin and mesh system inside the tank is probably depleted due to the age of the unit. While I appreciated that he shared his assessment, I would have preferred a more thorough walkthrough of what he was seeing. As a new homeowner and someone who has never owned a personal water softener system before, I was hoping to better understand exactly where the leaks were occurring and why. When I asked for clarification or asked him to repeat certain information so I could fully understand the explanation and pricing, the responses I received were along the lines of "I already told you" or "I just explained it." At one point he also asked, "You don't believe me?" My questions were not about doubting his expertise. I simply wanted to understand the mechanics of the issue and the potential solutions. In today's environment, many homeowners try to be cautious and informed when making repair decisions, especially when unfamiliar with the system being evaluated. Walking a customer through the problem step by step and showing exactly where issues are occurring can go a long way toward building trust. While Eddie was polite when he arrived and again when he left, I ultimately left the interaction feeling patronized and uncomfortable asking further questions. Because of that experience, I decided not to move forward with repairs or replacement through him. Instead, I contacted Rayne Water and arranged for them to install a rental unit that includes yearly servicing. I share this feedback in the spirit of constructive improvement. Taking a bit more time to walk homeowners through the details of a diagnosis and responding to questions with patience would likely create a much better experience for customers who are unfamiliar with these systems.

Prompt. Friendly. Professional. Knowledgable. Reasonably priced. A very nice man. He put in the…read morewater softener he replaced 11 years ago, good quality.

I must say that if I ever have any more soft water system problems that I will call pure water,…read morefiltration, and specifically ask for Brandon for my needs! I recently had a situation where the salt was not going down in my brine tank and the water didn't feel soft in the shower any longer. Brandon asked me for a couple pictures and description of the situation and then instead of charging me $150 fee to come out and fix it (which many might do)... He verbalized to me over text what amounted to a five minute fix. Just don't find people in this world today who are that kind anymore and I greatly appreciate Brandon and Pure Water Filtration for their kindness. There is no need for me to get competing offers anymore from Yelp... Pure Water Filtration is my one stop shop for my soft water system needs Do you won me over thank you!!!

I spoke with Brandon about installing a new drinking water system. He briefly explained things to…read moreme and mentioned that he was driving and would contact me later. However, I have not heard back from him since then. I also tried calling and messaging him several times afterward, but I did not receive any response. This makes me concerned about whether prompt support and service would be available if there were ever an issue with the system in the future.

PureLux is pure convenience. Professional personnel such as Josh and their installers, they are not…read morehere to waste your time.

True to the superb reviews I read of Josh's professional service on Reddit, my experience was a…read morevery professional and exceptional service. I purchased the Water Softener and Reverse Osmosis drinking water units for our home. Consultation experience: Josh was the first vendor to contact me after listing my search on on Yelp. He came promptly for an in person presentation to test the city water in my home and explain all the options. I was very impressed by him not trying to "sell" but rather ask questions to learn what specifically I was looking for the use of my home water. Once I decided on going with PureLux H20, he was able to send his technicians out to my home within 4 days to install the unit. Workmanship experience: Hardy and Hugo were the technicians, and they were extremely informative and diligent. They showed up punctual to the time they gave me in advance. I appreciated that they were very conscientious to ask all the questions in advance of where I would like the unit installed, briefing me on ease of access location as well as possible noise that might be a disturbance if too close to an indoor room. The installation was done within the time frame they gave me, and they left the work area clean after they left. Follow up: They came out again to my home after the unit was installed for follow questions and calibrations. All throughout the service, I was very pleased by the genuine concern for providing the best customer service from Josh, Hardy and Hugo. Water quality difference: The water in my house now is noticeable softer (no mineral residual left on glass) and the drinking water from the reverse osmosis now tastes much better, without the chlorine taste from the city water. Hardy connected the reverse osmosis unit to the refrigerator (for ice maker, and water dispenser) in addition to the tap spigot. The quality difference in our home water is noticeably better in all respects (smooth, no odors, tastes better, no mineral residual) and well worth the investment in the Water Softener system installed by PureLux H20. Worth it, of course!!! I would highly recommend PureLux H20 for the personal customer follow-up and professional service. The price of the three vendors on Yelp I searched was also the most competitive offer which I received from PureLux.

Tim, the manager, went above and beyond to get me set up with a new water softener tank. He was…read moreresponsive, knowledgeable, and genuinely kind -- not the rushed, "let me upsell you" kind of service. He actually cared about solving the problem. Chris handled the installation and was exceptional. On time. Professional. Clean. Efficient. He treated my home with respect and made sure everything was working perfectly before he left. No shortcuts, no mess, no stress. It's rare to find a company where both management and installation are equally strong. Culligan of Ventura delivers professionalism with integrity -- and that matters. Highly recommend. Two thumbs up! And if I had more, thumbs, they would be up too.

My mother died on May 31, 2025. Although I have called, emailed and written letters to Culligan to…read morecancel her account, they will not do it. There is no way they can be accessing her water as no one can be letting them in. The house has been sold as of October of last year. Still I continue to get billed as if she is living in the house. This is a truly incompetent service, if not fraudulent. I have never heard of anything like this. Absolutely do not use this service. Go to Any other provider rather than use this terrible company.