Our latest experience with Regional Hyundai of broken arrows was not very enjoyable or respectful. Firstly we had previously purchased a 2020 Hyundai Elantra from them in 2019. We recently received an advertising mail stating "oh we want to buy your Elantra back . " it read match your payments or lower. " So we thought ok sounds great. Got to the dealership Salesman says absolutely the advertisement is true. So we gave him our keys and started shopping. Told the salesman our budget and what we wanted to stick with. We were debating over a Kona or a Venue. Salesman and manager says oh yeah 16k for your trade in . Kona will be 598.00 a month or Venue will be 568 .00 a month.My wife signed some papers for them ofcourse not financing paper yet. The finance director comes in oh its too late now the banks are closed bit we will work on it first thing in the morning. My wife calls Regional Hyundai of broken arrow the next morning and says oh i would like to go with the Kona. She recapped what was told to us the payments would be. The finance manager says , who told you that? He then says the payments would be 668.00 per month for the venue and 698.00 per month for the Kona. My wife then says but the sales man and sales manager are the ones who gave us those numbers. My wife says if that the price I dont want it. The finance manager says you going to pass it up over an extra hundred. I then call the dealership. The reception says oh the general manager doesn't take calls. You can leave a number and he will call you back but i don't know when because he is very busy. I say ok i'll talk to any manager then. So Jason the sales manage comes on i explained the situation. He responds with ' I wasn't there so I can't speak on that." But i total agree with you 100%. I will look into it". I then say to the manager i know our credit isn't that great i know that things may not turn out. But don't tell someone a monthly payment and tell them tomorrow come in sign papers then drive away, then turn around and ask where we Ger the figures from. I said if the manager and sales man jumped the gun and told us. A lie then just say so. I asked when a manager and sales man states a payment amount is that amount the final amount or is it pendant on other factors. He assured me that what the sales manager states would be the payment is what it is. Jason then says ill look into it and get back with you.. He calls me back and says if you want the Kona it will be 608.23 per month 598 is not going to happen. I then said to him i feel like when you said you were going to look into it, i thought you were going to find what the disconnect was and try to help me understand what happen. Instead you call me back trying to sell me a car at the price that is not what was told and promised to me. I told Jason then i don't want the business. They made me feel like customer service and integrity is not what they ar about. I get it in a sales world it about making the commission. But that doesn't mean you squeeze out every last drop of hope and money that a customer has when they are looking for service. That doesn't mean you ignore the original problem at hand and try to over shadow it with something else. I will never buy a car from this dealer again regardless of my credit score. ] i feel they will do what ever it takes as long as at the end of the day they make their money. It doesn't matter what the customer requests or is capable of. read more

Absolutely awful experience!!!! We went in to buy our vehicle at lease end. We were told one rate and payment amount and agreed to it. we had to leave the vehicle to get it certified, upon coming back and going into finance, our whole experience changed for the worse. The finance manager Zacky was rude and seemed annoyed we were in his office so late even though we just waited 2 hours on my birthday for him to get to us and we originally started the process 3 days before and he knew we were headed there. He smarted off to my disabled mother saying "what are you doing" when she accidently signed a document in the wrong spot. All of our rates were changed our interest rate was different our payment was WAY higher, when we asked him why he said he didn't know but he had already bought our car so we had no choice but to sign it if we wanted to keep the vehicle. After this awful experience we went back over to sales to get our keys only to discover all of our belongings that were inside OUR vehicle were thrown away. It was never communicated by the salesman Yosef that we needed to get Everything out of the vehicle we were KEEPING upon dropping it off. So they threw away all of our personal belongings in OUR vehicle. Kevin the sales manager who took over was nice and did try to go look through the trash but it was all already gone. Now were stuck in a higher payment and a higher interest rate. We paid on this vehicle ON TIME for 3 years straight and got royally screwed by this dealership. I have been waiting on a call back from Jason a higher up individual for 2 days and no return phone call in sight. DO NOT GIVE THIS PLACE YOUR BUSINESS!!!!!!! read more

I want to personally thank Christian (Manager) for helping my wife and son during a difficult situation. While traveling from Denver,CO to Montgomery AL our 2012 Hyundai Elantra broke down in Oklahoma. I called roadside assistance and they mentioned that my car was going to be towed to Regional Hyundai in Broken Arrow, OK. I looked up the dealership online and called speaking with Christian. He mentioned that the service techs had all gone home for the day, so I asked for a service loaner for my wife to drive while the repairs are being made. Unfortunately there were none available but he said " I will work something out" Let me tell you all he did work something out, he spent his valuable time driving my wife and son around finding them a reasonable place to stay. When the repairs where completed he picked them back up. Christain this is beyond customer service this is what you would expect if I had purchased a Hyundai Equus. I know this because I was one of the select few that were certified to sell it in Denver. Thanks Again !!! Sincerely, James Kantorowicz Denver, CO read more

I had my first car buying experience alone at this dealership. I'm a young female so of course I was pretty worried walking in. You hear so many horror stories about car salesmen being scum. Well Landon worked with me and he was seriously amazing. I told him my price range and what features I wanted. He let me look at and test drive several cars before I settled on one. He even checked in on me often while I was waiting for my car to be ready. It was a recent trade in so it took slightly longer than normal. Honestly this place was amazing. And Zach, the guy in finance that we worked with was awesome too! He didn't talk over my head or try to confuse me or get frustrated with all of my questions. These guys are great!!! read more

Great experience all the way around. Ron helped me with the vehicle I found online. Told him I was also looking at another vehicle at another place. He was cool with it and said go check it out and call me or text me after to let me know how it went. I went back to their dealership. That was the vehicle I wanted and Zacky made it happen with the finance side. Super impressed with the professionalism and no Hassel sales approach. And the hard work to find the right deal for me and my family. Will be shopping there again in the future. Super impressed. read more

Yesterday my mom and I showed up at 11 am and left by 1:45 pm with a 2021 Hyundai Tucson that has low monthly rates with a $0 down payment. Andrew, Yousef, and Charlie were all able to make this happen for us. The process was smooth and they made sure my mom and I were very well taken care of. The whole staff including the GM are all very nice and helpful. I liked how educated and informed all the workers are, as this was my first big girl purchase. I didn't feel taken advantage of nor did I have any red flags raised for me. Keep it up Purdy. read more

I am very disappointed with Regional Hyundai and will not buy another car there b/c the service dept is very substandard compared with other dealers I have had experience with. I rarely do service with them because the experiences have not been good. I had to book 2 weeks in advance for my recent appt so I am glad I did not have an urgent issue with my car. I had warranty work but they wouldn't provide me a loaner because it wasn't overnight service. It feels like the only thing they were interested in doing was up sell me other services. read more

Got a flyer in the mail that stated NO HASSLE NO PRESSURE! This flyer quoted that if you brought a new vehicle Regional Hyundai, would give you a Visa Reward card worth up to 500. Or a $100 Visa Reward Card just for coming in and taking a test drive? This company Lies thru their teeth. No where does the flyer mention a Walmart card for $5.00. The salesman said those flyers are printed to get you come and visit the location. They have no intention on giving out the Visa Reward Cards. It's just a gimmick? They are there to take your money? read more

I absolutely loved Regional Hyundai. Brandon Cox was the one who helped me get into my new car. He was so friendly and helpful. He was the best person I have ever interacted with while buying a car. It really meant a lot to me that there was no pressure. He listened to my concerns and helped me in every way possible. The car selection was great there. I will definitely recommend my family and friends, and I will be shopping there from now on. I cannot wait to business with you guys again. Thank you Regional Hyundai and thank you Brandon! read more

Thank you to Dakoda Adams and the rest of the crew at Regional Hyundai for all yall'S help. I wasn't sure we had time to make my grandson 16th b-day with the purchase of his new (to him) Jeep Wrangler. But Dakota ABSOLUTLELY FREAKING ROCKED IT!! I flew in he had everything ready to roll and I was out the door driving that bad boy to Central Texas With some extra time before the big surprise. We will be back and I encourage all to check them out on their next looking for a car adventure!. read more

Bought my beautiful car yesterday from Dakota, yet again they are wonderful to work with. This is my 3rd vehicle from Regional plus went with my granddaughter to get hers. They know customer service. Kudos to Dakota because it was very cold outside and he made sure we were inside and warm and never had to freeze our toes. This This was a Santa Fe Callegaphy it's so beautiful. Tanner in finance is great also. Give these folks a try, they will do you right. read more

I came in today to look for a new vehicle but wasn't sure exactly what I wanted. Meet a very nice and honest salesman,Daniel who helped me narrow down which vehicle was best for my needs. The best part He actually cared and was extremely genuine. I'm so excited with my new SUV, he even got the payments where I needed them to be!! If you're looking for a great vehicle and an awesome salesman, Go to Regional Hyundai and ask for Daniel! read more

We have purchased 3 vehicles at Regional Hyundai, 2 of them from Cliff. Cliff is an awesome salesman. We were treated great and feel we received a good deal all 3 times. I would recommend Cliff to everyone. I never felt pressured and felt Cliff was honest. Also, in the finance department Brandon had all my paperwork ready and was extremely efficient. Brandon did not try to sell me anything I did not need and respected my wishes. read more

Had a fantastic experience buying my vehicle from Regional Hyundai. Michelle is great to work with. She was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Michelle at Regional Hyundai if you're in the market for a new or slightly used vehicle. read more

Purchasing from Regional Hyundai was my first experience purchasing a brand new vehicle, and they made it such an easy one! I worked with Grant Horn who was very knowledgeable and made purchasing so simple! I upgraded to a 2024 Hyundai Tucson and I am so pleased with my purchase! My family and I will be using Regional Hyundai for all future purchase! Definitely recommend! read more

This place is great! I ended up getting in contact with Dakota and he was able to answer every question I had, I had explained that I wasn't ready to buy and that didn't change his helpful attitude one bit! When I do go to purchase I will most definitely be using Regional Hyundai as well as Dakota for all of my families Automotive needs and recommend others to as well! read more

talk about a place that cares about the customer and where your treated like family! I had a great time working with Devin Robert's! anything that I had a question he always had an answer to my questions, very knowledgeable sales person and someone that isn't gonna push you just to make a sale! great place and I would buy from again and definitely work with again! read more

I had a great experience at Regional Hyundai of Broken Arrow Oklahoma. My salesman Bill Chaalan was very professional, polite, knowledgeable and helpful, he helped me find just the car I liked and needed !! There are no corners cut with him or the dealership. I would highly recommed this dealership and salesman Bill Chaalan, outstanding job !! Thank you so much!! read more

We have always received excellent service (with a smile) at Regional Hyundai. The service is fast, the waiting areas are clean, and the people are friendly. My son enjoys going with me on Saturday mornings, when I need the oil changed in one of our 3 Hyundai vehicles and that says a lot. We also enjoy looking at the new vehicles. Great job service team! read more