I can't say enough about how welcoming & professional everyone at the office was…read more Eileen is a pro. I am so happy with the placement of Botox and Filler we decided to do. I just moved back to the area... finding someone that you trust with your face isn't easy:) Luckily I have a dear friend that has been seeing Eileen for a few years, she was so excited for me to see Eileen. I am looking forward to having other services with these gals. I am thankful I look less tired and a tiny bit more youthful. I really appreciated being able to return for a two week followup visit and see my before and after pics! I actually could see the difference for the better! It is easy to focus on not being perfect... but when I saw the side by side improvement I was very happy.

The entire staff is phenomenal. They are kind and…read moreprofessional. Eileen has an unbelievable ability to analyze your face with her experience and gives a very honest recommendation. Her delivery of care and followup is unmatched in my opinion. If you see changes that are not quite what you expected, she wants to know about it. A great place for aesthetics!

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

Although it is at least clean, and the top injector Stacie is very experienced, the staff are…read moreyoung, uneducated in rules of society, older Americans and the disabled. I had been receiving Botox from this location in Cary for about 1.6 years. I was a steady customer. I spent a great deal of money. I became hospitalized for 4 months as a client over 65. During the last year, I had to cancel several days before on just 3 occasions, and on one occasion, the day before, rushed by ambulance to WakeMed. EVERY time I called as a professional courtesy, the most recent, one of the untrained young girls literally said to me, "hold and I'll see if we can cancel you!" I replied "excuse me? What does that even MEAN? I'm in the ER! Should I contact my attorney?" I was punctual as always to my last appointment. As I went to make my next appointment, happily saying "I thought I was over the critical time where I could die".. INSTEAD of CONCERN, empathy or acknowledgment, either the first untrained employee or another untrained employee NOT ONLY demanded $50 upfront "in case I cancelled my next appointment"!, but NONE of the staff employees offered ZERO concern or acknowledgment!!! I was flabbergasted! As a Duke University Chemistry professor and neurologist on sabbatical, I asked "are you familiar with the American with Disabilities laws? Are you familiar with the empirical fact that I've NEVER been a 'no show"?.. that even in the ER I was professional enough to call?" I stated "I won't be back." In addition, my pattern as an established client is once a month with a $140 budget. On EVERY OCCASION Stacie would make me EXTREMELY UNCOMFORTABLE and would purposely attempt to elicit more money by stating- with a very over concerned coercion, "You know.. because you get such low amounts that this won't hold unless you purchase X amount of units!" As I have been receiving Botox for a staggering 35 YEARS, I was aware of this fact and had to repeat again, and again and again, "I'm so sorry to disappoint you-as I'm disabled until I heal, this is the most I can do every month!" This is the ONE thing I do for myself. It should be a day/event of peace and joy. Instead, I left each session sad, embarrassed and purposefully insulted and demeaned. In addition, Stacie informed me "she couldn't inject me anymore as she was now only going to work on 'top-tier' customers!!" I wouldn't send my enemy to this place! It's hilarious to see uneducated, unattractive front reception employees try to pose as authoritarian figures to an MD, who was temporarily quite disabled in recovery.

Dr. Cathcart was a nice lady and I believe she meant well, but she was out of her league in…read moretreating my condition. Instead of admitting that and referring me to someone more experienced, she let a minor issue turn into a major, long-term problem. I wish she had been more honest about her limitations -- it would've saved me a lot of pain and frustration.

I've been coming here since March, and my experience has been amazing! I was able to call and get…read morean appointment quickly, and anytime I've needed to adjust my appointments, the staff were able to work with me. Brittany, who I've seen a since I started, has been kind, patient, and understanding about my skin and hair concerns. And like the front staff has worked with me through it. She has made me feel comfortable, and like I am her only patient. I appreciate that I feel heard and seen. This is so difficult to find, but I found it here, and that is why I keep coming back!

I still see Bobbie for laser hair removal and she is still as fabulous as ever. I now also see Dr…read more Spencer for Botox and he is amazing. He starts off conservatively to ensure the procedure is not overdone. I have received so many compliments from his work and look forward to future visits. I've had a hydrafacial here as well and really enjoyed it.

They are so nice and informative. I unfortunately forgot the name of the lady who did the Botox on…read moremy forehead ( I had some terrible worry lines creeping in!) but, she was amazing and my forehead is wrinkle/crease free!

I have had my Botox by Meredith a few times now and I am so pleased with my results! She's made my…read moreforehead wrinkles and the 11's between my eyes go away. Meredith also made my smile perfect with Botox. I highly recommend New Life Aesthetics and their entire team!

This place is so over-priced and they made me pay a $100 non-refundable deposit for the…read moreconsultation. They don't show their prices on the website either so you have to go through with the consultation in order to find out :( I'll never be going to this place again.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Angie, Brooke, Amanda, Emily, Sarah, Jenn, Kayla, Emma, and Sherry make this place special! Every…read moretime I walk in, I am warmly greeted and promptly seen by Angie, Emily, or Sarah (so far). Throughout the office visit, they are thoughtful and keep me informed of everything they are doing during the visit (e.g. steps in The Perfect Peel, areas where filler will be used, warning when I am about to be zapped by the laser, etc.) and are constantly checking on me to ensure that I am as comfortable as possible. After years of tanning beds, no facial sunscreen, harsh skincare, and only having Botox done quarterly instead of treating the entire surface with skincare and maintenance services, I have had a lot to catch up on over the last six months, but I can say that I am on a simple day and nighttime skincare routine and that, plus a BBL treatment, two chemical peels, and some hydrafacial action has DRASTICALLY improved my skin texture, pore size, hyperpigmentation, elasticity, hormonal and fungal cystic acne eruptions, etc. etc. etc. My results are always WAY BETTER THAN MY EXPECTATIONS! ALSO, the ladies at PrimeMD are ALWAYS working! Rather than selling services via social media, these platforms are used for educational purposes and responding to patients and potential patients that may have questions outside of regular business hours. I guarantee that every medical provider is an expert in any and all technologies, products, and services that they offer. From my personal experiences with aesthetics over the years, that is basically unheard of. I had been dealing with this rash on my chest for MONTHS and had been on topical and oral antibiotics, had had multiple blood panels done, and was even taking a large dose of allergy meds twice a day for WEEKS. Angie looked at my chest and recommended that I use a couple of drugstore products that help with fungal folliculitis and within DAYS, the rash was resolved! Another bonus: the facility is STATE OF THE ART but not "cold". It is warm and cheery, just like the staff! I HIGHLY HIGHLY HIGHLY RECOMMEND!

What a fantastic place! I was visiting a friend and we thought this would be good and we were so…read morepleased! Everyone was great! The space is cute! Can't wait to make this my stop always when I come to visit!

Really disappointed with my experience at Lorena Luca Spa. I received a promotional email…read moreencouraging me to book for October 28th at 2pm, so I did -- or at least I thought I did. Their system somehow scheduled the appointment for October 22nd instead, which I only discovered when a confirmation email arrived late in the morning that same day. Unfortunately, I didn't see it right away and was then charged a no-show fee for an appointment I never intended to book. It's really sad when a company makes an error and puts the blame on their customer instead of taking responsibility. I expected better service and accountability from a business that promotes itself as high-end. Definitely won't be booking here again.