We stopped by Pure Hockey to get fitted for hockey equipment my daughter needed for her Learn to Play classes. I had no idea what I was doing and Judy quickly stepped in to offer us help. They were very kind and patient throughout the process explaining how to find the right fit to me as we went through each step. We got everything checked off on the list and I never felt rushed. I would definitely recommend any first time hockey parent to stop by and check them out. read more

Pure Hockey - Hockey Equipment Near Me - Kirkwood, Missouri

It's my cousins' birthday and he loves hockey so I ran into Pure Hockey to get a gift card because I know he shops there. It was my second time in the store and the employees are always really nice and accommodating. I played ice hockey when I was a little girl and they appear to have a top notch selection. read more

I went to buy gift cards for an event ( about $2,000.00 worth) but could not get anyone to help me. 3 worthless employees standing around staring at the phones and talking . Unreal . Won't make this mistake again. I'll share my experience everywhere read more

Staff is always ready to help and they always have what we need. Also we had an issue with a defective zipper on a bag, twice in a row,and they stood behind their product and replaced it both times. read more

My second time coming in to this location. The first time was a couple of years ago but it seemed nothing has changed since I've been here last. They still have a lot of hockey equipments, I saw some clearance skates which were sort of calling my name but I had to walk away since mine are still good. Anyway, I came here for a sharpening. This place came highly recommended for skate sharpening and I honestly had no idea where else to go. I was in the neighborhood and decided to stop by. The staff were really friendly. When I came in, the guy at the counter saw I had some skates on hand and asked what I needed. He was busy with a costumer so he directed me to where the other guys were or offered to take my skates back there after he is done with the person checking out at the counter. I walked to the back and found the two guys who quickly took my skates and told me that it will be done in 10 minutes. He also asked how I wanted it sharpened which I have no clue right now since I am still getting the feel of things as far as skating goes. He said he'll just do a normal sharpening and since it makes no difference to me, I just agreed. In the middle of the store is a little seating area where they have the NHL channel tuned on (of course!). I waited there for my skates and when they were done, the gentleman brought them over to me and rang me up. Easy as pie and the experience was quite pleasant. read more

The current Pure Hockey-Kirkwood staff are amazing! I'm not familiar with hockey equipment, but the team here is always happy to answer questions and assist. The current manager has offered great insight for my son's blade cut. The Kirkwood location has been quite busy lately, but the guys always have a smile, and never seem put off or too busy to help. Great job Pure Hockey-Kirkwood! read more

I ordered a bunch of stuff online and returned the items I didn't want to this store. Their online site is super easy to use and contains a wide selection of new and clearance items. Prices are comparable to other stores. My in-store return process was simple... no hassling. This makes me happy, since I prefer to order a few different sizes of the items I want online and then choose the one I want and return the rest. The store itself is pretty well stocked, and well organized. read more

My son is a goalie. We went in here to get his skates sharpened and they don't have ONE piece of goalie equipment that's not considered "Street" equipment. You call yourself pure hockey? I got told that all their goalie stuff is at one location. What kind of crap is that? read more

I was looking for a gift for my hockey family in-laws. Not only did they have a great selection, but they were very helpful in providing great answers to all of my questions. The best part was that they were nice enough to open early for me to pick up my gifts. If you are looking for great customer service and the hockey things you need - give Pure Hockey a call or stop by! read more

Edit: I stopped in to claim the 30 day price match guarantee and the employee happily honored it. Overall still not a great experience, but I'm happy they made my situation right. Original post: I stopped in multiple times over the past few months in search of new ice and inline skates and have had fair to poor service on each visit. Many of the issues were minor and mainly had to do with pushy sales people. Despite these issues, I did end up purchasing a pair of inline skates a few weeks back. With Black Friday in the horizon, I asked about any sales they might be running in the coming weeks. The sales associate told that they do not run Black Friday/Cyber Monday sales on skates. Now I see those same skates $50 cheaper than what I paid on their Cyber Week sale. I was either lied to or the sales person didn't know what they were talking about. Either way, it's clear that they were just pressuring me for a quick sale. I'll be taking my business elsewhere in the future. read more

It would have been funny if not so sad to see my son's reaction to see that this store has no goalie equipment. Thanks Pure Hockey! You just saved me hundreds of dollars on a new stick. Pure Hockey, Kirkwood, can be a skaters paradise but if one decides to take the toughest job on the ice it's heartbreaking to be told the nearest goalie store is Pure Hockey another 20 minutes away. Seriously, what type of hockey equipment store has no goalie gear or supplies? lol....a hockey store with no goalie gear. Seriously? lol. Makes me appreciate my two hour drive from Tacoma and into Canada for our goalie shop. Entire level of nothing but pads, gloves, blockers, protection, and endless number of sticks! Thanks Pure Hockey. My son and I are ready to head to Canada, get some training, and shop! Two stars for the staff being friendly. It should have been one star for ignoring goalies. read more

Save yourself the trip!! I told my youth goalie to keep his expectations low cause I thought they'd have overpriced equipment. Lucky for us there was no overpriced ice hockey goalie equipment... there was no ice hockey goalie equipment. read more

Extremely long waits for skate sharpening, low inventory of player gear, zero inventory of any goalie gear

This place was fantastic for me. I'm a goalie and was out of the game for about 7 years. I brought a goalie helmet with no cage and some padding missing, and said "help." The guy at the shop was extremely helpful with little to no information and was able to fix me up with a new cage for $50 and no labor or parts charges, just paid for the cage. They couldn't help with the padding, but did have about 3 recommendations for people I could contact to get some help with specialty padding. I didn't buy anything else, but based on some browsing has a nice selection of goalie equipment, and what seemed like an extremely wide variety of sticks, skates, and every other hockey accessory you could possibly want. read more

Bad experience today! Asked to try on $99 pair of skates for my son, the guy brought them out and they fit so we planned to purchase them. After waiting for nearly an hour for baking and sharpening, we get to the register and are told "oops sorry these are the $170 pair". Obviously his mistake, he just looks at us, like are you buying them?? Obviously we left furious! read more

I have been in a few times before and had better experiences. This time I was in the market for Vapor X40 X50 or X60 skates. The kid that waited on me asked what skates do you want as I was looking at the wall of skates. I told him the 3 different ones in the Vapor line that I was looking for and what I currently had. He went to the back room for 30 seconds and came back saying we don't have the X60s in that size. I asked what about X50s. 30 seconds later he came back and said the same thing, so I asked did you look for the 40s while you were back there and he didn't so he went back again. I asked if they had these in the smaller of the 2 sizes that he told me I was since he told me I was either a 8.5 or 9 size in skates and he went through the same process again looking for all 3 skates. Finally he said we might have those in the warehouse do you want to buy those. I am not really a big fan of buying $400 skates without trying them on first or at least a pair similar. I have had better experiences in the past and since they are one of only stores with a decent selection I will probably still come back but will definitely check Johnny Macs first before coming back in here. Johhny Macs had what I wanted and they price match everything and have much better service. read more

Rich rounded up some sticks for me from all the MO stores. Great job to him. Redeemed Total Hockey for me a little bit (after my last visit, which I didn't Yelp, the manager gave me a hard time when I wanted skates sharpened and said he'd "get to them when he could, but he's been busy all day"). Duh, busy is good it means you have customers! I'll forget about that dullard and stick with my recent experience. read more

Shopping at Total Hockey is typically a positive experience. The staff is friendly and knowledge. Zach in particular has helped me quite a bit with skate issues. My only complaint would be that this particular location never has the size/style we need. They are very good about shipping from their warehouse or another location. It's just kind of a pain to have to visit the store twice to get what we need. Also, their team sales guy, T.J., is awesome. After a delay in receiving an order, T.J. personally delivered it to my home! We live in the same area but he certainly didn't have to do that! Way to go T.J.!! Thank you! read more

I picked up a Blues jersey and had it lettered, spending close to $200 for the whole thing. I was told it would be about 2 weeks. After 3 weeks had passed with no word, I called and was told they had no idea what I was talking about, no record of the order. I went to the store and it was sitting in the back. Problem was the letter job was crap. The whole back (name and number) were off center. I asked them to get it fixed, they promised I'd have it back in a week. Two weeks later with no word, I stopped in again. And, of course, it was sitting in the back. And now the name was off center the other way and you could see where the stitches had been ripped out. Still not ok. Third attempt with a new jersey. This one came back in a week (hooray!) but the name was now off to one side and the number to the other. That's when they told me they have another letter company that's better, but it's more expensive, so they try not to use it for customers. So now two months later, I still have no jersey. I got my money back and ordered it for less from NHL.com. Between the incompetence of getting it right, their poor communication and the poor service while in the store (waiting for help while the kids working their stood around staring into space), I won't be back. read more

First time I was here I noticed the guys sharping my skates were making fun of them because they are cheapy pair of skates since I don't have the extra money for good skates. It also seemed like a hassle to answer a question I had about the different radius's for skates. So I was hesitant to go back today but it's on my way to the rink so I stopped in. Much better experience this time. read more

Friendly and knowledgeable staff. A manager spent more than an hour helping me find the right shell for my son's hockey pants. Their customer service earns them an A+. read more

Extremely helpful and friendly staff. I'm not extremely educated in hockey, and they haven't tried over-selling me gear for my 4 year old son. read more