Great sales. Staff friendly. Store well lit and clear of clutter. Name brands available…read more Accessories for appliances, apparel, equipment. Reasonable prices.

This is a big store and sometimes their weekly sales are decent but if the item is regular price…read morethere are no deals to be had here. Also, I was here to buy a couple of kettle bells that were on sale this week. The register price rang up differently than the advertised website price. They make you show them the item on their website in order to get the item for the price on their website. It seems like there could be a better system!

If you're shopping for an e-bike, I highly recommend Juiced Wheels in St. Charles. They have an…read moreexcellent selection of bikes in their showroom, so it's easy to compare different models in person. What impressed me most was their approach to sales. They were friendly, knowledgeable, and completely low-pressure. Rather than trying to sell us whatever was on the floor, they seemed focused on carrying brands they genuinely trust and are willing to support for the long term. We ordered our Lectric e-bikes through them, and they handled everything from placing the order to assembling the bikes and delivering them fully set up just two weeks later. The entire process was smooth and hassle-free. If you're considering an e-bike, Juiced Wheels is well worth a visit. Great selection, excellent customer service, and a dealership that stands behind the products they sell.

I simply can not say enough amazing things about Juiced Wheels and Arwyn. I actually went to…read moreJuiced Wheels because my research told me they were the best in the area. I had a bike in mind and knew they were an authorized dealer. When I went in I asked to see my selection and asked for their overall recommendations, Arwyn jumped in and persuaded me to purchase a euphree bike. He was so helpful and accommodating and I could not be more pleased with my bike. He sure does know his stuff. He took the time to show me every feature and I was completely satisfied with the purchase. I usually don't go over budget but he explained all the wonderful features and upgrades that it was a no-brainer. THANK YOU Arwyn!! You are amazing. I can't wait to go back and buy another bike for my husband.

Great service and an awesome collection of Blues shirts. I was going to a blues game and needed a…read morenew shirt to rep the home team. I was also able to get a good price as well. Would highly recommend and return.

friendly and fast service. I appreciate being asked if I needed a gift receipt and that item is…read moreteturnable at any Rally House.

Granada has been my bike shop for many years and have never had anything but a great experience…read more They are all knowledgeable and friendly.

this is the third high-end bike we bought from Granada. One from each the stores. I'd like…read morethank them for helping me obtain my dream bike. it's a retirement present to myself. they were very accommodating to my needs and I highly recommend them for all your biking needs.

I'm in the market for a sports umbrella for shade at my daughter's soccer games…read more On Aug 5 around 6pm, I was walking past this store and noticed St. Louis Blues, either golf or soccer, umbrellas, unpackaged, but in it's matching sheath I walked into the completely empty store, noted the $54 price tag, and asked the lone employee if I could open the umbrella to check out the quality and see the fully opened umbrella. He replied with a terse "No". I then asked if he could open the umbrella for me and while leaning against the rack he replied, "Man, I'm not gonna open that". The experience wouldn't have been as bad had he shown the slightest amount of customer service. He could have explained a policy or reason for refusing to expand the umbrella. He could've gave me info about this umbrella. Instead, he acted as if he couldn't care anyless about me and my family as customers and getting our business. Every other store in the mall allows you to get a feel for their products. I mean, does anyone spend that kind of money on an item without any info or a hands on feel for it? I'll never shop here and this is the 1st review I've ever written all thanks to the d-bag working that evening. Hope you have a better experience.

Ended out having some shirts for work done... Got them back and they were done wrong. I even left a…read morebusiness card with the guy to ensure accuracy with the embroidery. I took them back after my district manager made a comment about the error on the shirt. After taking the shirt back into the store and pointing out the error, one of the employees offered to fix it. Sounds like it would be cause for a good review, eh? WRONG! So I go back in before my next shift starts to get the shirt and the "correction" that was made has about an inch of space from the rest of the original embroidery. When the store hands it back to me I explain how the correction is unacceptable and will have to be fixed. I was further given a poor attitude and asked to bring in another shirt so that they can do it the right way. I definitely do not suggest going here if you need an embroidery done unless you plan to stay there the entire time and make sure that they do it right..... Even after explicitly making sure that you put everything down correct in the form, thy will still manage to screw it up.

This is heaven for sports junkies. I sort of turned on my heel immediately, but I can see where…read morepeople might freak out. They've got a treasure trove of hats, shoes and clothing for just about every sports team you can imagine. They also do custom designed hats and embroidery.

Outstanding service. Trevor diagnosed the problems quickly,…read moreordered the two new rollers and got my Horizon 5.0 Elite going within a few days. Highly recommend!

Went in to purchase some adjustable dumbbells. Initially, I was looking for Powerblock Pro Exp. I…read moreasked the gentleman if they had any, he explained that they were not carrying powerblocks anymore, in favor of the Matrix adjustables. So I stepped over and saw that they looked similar to Nuobell adjustables. I asked what the differences were, and he said, "Nuo? I've never heard of em." Okay... so I took my phone out and said, "I bet google has some details." I asked if they were expandable, "No." I asked if you could drop them, "drop?...I wouldn't." Okay.... I showed him my phone so he could see what I was comparing- his product vs the Nuobell. Maybe then, he'll give me some details? "Yep, never heard of them," and back into what he was doing. I looked and saw they do have a nice warranty. I wanted to ask about it, but realized it wouldn't matter. If I had to come back to him for warrantied items, I'd be better off dealing with an automated phone process from some online retailer. At least then, the lack of customer service would be expected, not offensive. I looked and wouldn't you know it? They sell these at other online retailers. I closed my phone, "thanks so much." He looked up saying, "oh... okay." Shame. I ordered them online from the parking lot. Would have much rather went home with them.