Avoid doing business with owner Jay. I had the worst experience dealing with the arrogant and rude…read moreowner Jay. First of all I question his business practices, he forces you to buy two sets of steel which should have been my first red flag. He also has a major integrity issue and in my opinion taking advantage of people by forcing them to buy two sets of steel. Jay's communication is terrible and doesn't respond back. I then asked for a refund and he tried lying to me and telling me orders are 2-3 weeks out when I intitally spoke to him. I canceled the order 5 days later and he lied to me trying to tell me that he was expediting my order when I never asked and tried to charge me an 18% restocking fee for nothing. He then said he initiated a refund over $500 on 5/19/2025 and it's 06/12/2025 and I still have not received anything. I then told him to just Zelle me back the money. Jay has an excuse for everything and is not an honorable person in my opinion. I am still without any refund after he assured me it could take up to 14 days. It's well past the 14 days and still no refund. It's one excuse after another from owner Jay for steel he never shipped and I have not received. Avoid doing business with this arrogant owner at all costs. It's nonsense excuse after nonsense excuse. I strongly encourage everyone not to support this small business owner who is not honest and from my experience is a pathological liar.

I purchased skates from a big box store. They were pro level CCM ASV pro skates. I was fitted…read moreimproperly at that store and the sharpening was a joke. I was digging around for real skates shops near me and found Jay & HockeyTown. We had great conversations the next 12 hours via text and call. I then found myself on my way to return my skates to this box store and took a drive to see Jay. Spent the morning with him and he got me in skates that are perfect for me, Bauer Supreme Machs..... we set up a real profile for my style and now when I need sharpenings, I mail him my steel and O have a second set for rotation. Great deal and this guy will give you honest, not gross profit vs. commission dollars crap....... Seriously stop wasting your time and money and text this pro.

Brad seems to care that you get what you really need and he takes great care with skate sharpening…read moreand profiling. Very trustworthy.

Had a terrific experience at this store. The owner, Brad, spent a guilt-inducing amount of time…read morehelping my 13-year-old get new skates and a stick. Hail mom and pop shops.

they are the best hockey store in Connecticut. every one in this store is so kind and will help you…read morewith whatever you need help with and need help finding.

Owners a great guy. The fella that sharpens my skates always forgets to separate them in my generic…read moreholder, which led to me having messed up edges when I needed to break out my spares for a game. The young ginger employee seems to be salty he didn't make it to the show. To bad the owner doesn't have better employees workin for him. But overall has potential to be a good shop

I hadn't purchased new hockey gear in over 20 years and walking into the store with all of the…read morechoices was a bit overwhelming! But Brendan was super helpful, knowledgeable and helped me find the right gloves. I also had my skate sharpened and they did a great job. I highly recommend this store for a great selection of gear but mainly for their customer service !

If you're looking for any needs for either hockey or lacrosse. This is the place! Billy and staff…read moreare second to none and always willing to assist. Really personable staff with great attitude and who wanna get you out on the field/ice

Rays Hockey has always been a great resource, but they really went above and beyond this week. As…read moreLucas was heading to the ice on Thursday, we discovered that his mask was missing two screws holding the cage in place. Needless to say, panic set in! I walked over to the store and Nate without hesitation jumped in to help. He found replacement screws, got everything tightened up, and had Lucas safely ready to play. His kindness and willingness to help saved the day. Customer service like that is hard to find. Huge thanks to Nate and the entire team at Rays Hockey for always taking care of the hockey community. Highly recommend!

We went in to shop for adult skates, Ray the owner worked with us to find something within our…read morebudget. As others have mentioned he has been in the game a long time, is knowledgeable and we are so glad we supported this small business! We will be back for skate sharpening for sure. Bonus We got to meet Daphne the dog.

First class in every way! I have four grandchildren playing hockey. I buy most, if not all, their…read moregear at this store. Steve, Jeff, and Lionell are always helpful, knowledgeable, and courteous. I trust them to correctly recommend the right skates and gear, making sure everything fits perfectly. Prices are very competitive, and the rewards program is one of the best I've encountered. If you are looking for a hockey store that works hard to do things right, this is the place.

Ask for Matt! He's the best. Super knowledgeable (he's been skating since he was 5) and very…read morepatient. Pure Hockey came highly recommended by many hockey parents and I agree. Matt found affordable quality options and we are grateful. It's worth the drive to Warwick.