Avoid doing business with owner Jay. I had the worst experience dealing with the arrogant and rude…read moreowner Jay. First of all I question his business practices, he forces you to buy two sets of steel which should have been my first red flag. He also has a major integrity issue and in my opinion taking advantage of people by forcing them to buy two sets of steel. Jay's communication is terrible and doesn't respond back. I then asked for a refund and he tried lying to me and telling me orders are 2-3 weeks out when I intitally spoke to him. I canceled the order 5 days later and he lied to me trying to tell me that he was expediting my order when I never asked and tried to charge me an 18% restocking fee for nothing. He then said he initiated a refund over $500 on 5/19/2025 and it's 06/12/2025 and I still have not received anything. I then told him to just Zelle me back the money. Jay has an excuse for everything and is not an honorable person in my opinion. I am still without any refund after he assured me it could take up to 14 days. It's well past the 14 days and still no refund. It's one excuse after another from owner Jay for steel he never shipped and I have not received. Avoid doing business with this arrogant owner at all costs. It's nonsense excuse after nonsense excuse. I strongly encourage everyone not to support this small business owner who is not honest and from my experience is a pathological liar.

I purchased skates from a big box store. They were pro level CCM ASV pro skates. I was fitted…read moreimproperly at that store and the sharpening was a joke. I was digging around for real skates shops near me and found Jay & HockeyTown. We had great conversations the next 12 hours via text and call. I then found myself on my way to return my skates to this box store and took a drive to see Jay. Spent the morning with him and he got me in skates that are perfect for me, Bauer Supreme Machs..... we set up a real profile for my style and now when I need sharpenings, I mail him my steel and O have a second set for rotation. Great deal and this guy will give you honest, not gross profit vs. commission dollars crap....... Seriously stop wasting your time and money and text this pro.

We needed new hockey sticks and the associate was so friendly and helpful! We got what we needed…read moreand he checked us out quickly with the best service ever. There is EVERYTHING you need to get started and fun accessories and swag! Really cool training material offered as well and a large selection! We will be back for future needs! Thank you again for the best service!

I went to pure hockey to get some skates and this guy gave me everything but what I wanted this guy…read morewas Terrible if you go here try to avoid the older guy with a Long Island accent.

We visited this location for the second time this season. Both times CJ helped us. We felt well…read moretaken care of and left with no questions unanswered. His knowledge of hockey is great! He works with people well and even during busy times gives people the time they deserve and need. After our first time there and the amazing help we had received from CJ we hoped he would be working again today. We were in luck! He took great care of my son from buying a new helmet, looking at sticks, and purchasing new skates today. Wile this location is more than an hour from us we feel it's well worth the time. We have been greeted and helped all the employees have been kind and helpful. We greatly appreciated CJs want to explain everything so that we could understand and felt we were making the best investment for our child.

The salesman could only show me 2 skates for my larger feet, very surprised they didn't have more…read more Said most hockey players have smaller feet! Disappointing experience there. Won't go back.

Came to seasons today and got the best help possible! I've been struggling with the truck on my…read moreelectric skateboard for a good week and it was rlly pissing me off I so thought I'd give the shop a try. Best decision I've ever made because it was completely fixed within minutes and the guy made it look easy, even gave me extra parts too. The craziest part is they didn't even allow me to pay them. I brought money and wanted to tip the kind and helpful man for his amazing service and the lighter I got lol and he completely refused. Nicest people I've met in Albany and I highly recommend coming here, but maybe pay before the service lol! They're local, friendly, and super helpful. Being where I'm from in NYC I've never gotten anything for free before so this was the first and I'm super grateful I decided to make the visit today! Go support Seasons! Also super dope shoes lol.

Love what they got. Quality. Style. Class acts. --that's all I wanted to say but it's making me…read moretype more. I saw some sweet Adidas in the window and snagged them for my man at decent price. He's stoked. They're perfect. They've also got quality sweaters, from a skate brand out of Montreal I can't recall the name, but I'll be back for.

I haven't shopped inside the store since 2009, and I haven't lived in the area since 2011, but it…read morehasn't stopped me from going back to The Garden for all things snowboarding! They bought my first board from them in 2001, and have continued to buy anything I can from them because of the customer service and care for their community. Bill and his staff have always been so helpful in guiding me in my purchases to ensure I get the best equipment for my needs. I am working with Bill right now to purchase a new board from them even though I live in Scottsdale, AZ now. He's been great steering me away from companies that aren't producing great stuff anymore, and introducing me to better options that I will enjoy more. I really can't say enough great things about The Garden. I will ALWAYS buy my gear from them as long as I can. Thanks Bill and Team!

I was on a mission to find a very specific bike and came across this place online. Which happened…read moreto have the exact bike I wanted. After having some issues with shipping online.. I called the store and spoke to a gentleman who had the manager call me to troubleshoot. Luke was amazing. He went above and beyond what I expected to ship me a bike to where I am in California. I only wish I wasn't across the country so I could go in person to thank him for everything he did to get me this bike. I would gladly purchase more bikes from The Garden.. not only to support a small business but because of the wonderful experience as well!!

As mentioned by a bunch of other reviews, the service is really atrocious. Three young kids sitting…read morearound physically and audibly bothered that I walked into the store. Then they pretended to do something while they stared at me... feeling that uncomfortable so I could save 10% on a golf club that looks like it was eight years old? Yeah, no thanks. With all of the reviews that talk about the service... How it has been like this forever?

We went in looking for XC ski boots. Three clerks working at the counter could not be bothered to…read morehelp. My husband asked if they carried boots that had the old style of bindings . They replied "anything with 75mm on a green label". They did not offer to come help us. We looked at those boots and found all the sizes were European . Not knowing what size he wore in European we looked around for a conversation chart and did not find one. Again no one came to offer help. Finally googled a conversion chart. We spent another 15 minutes in the store looking at boots and wandering around but no one once asked if we needed help finding anything. The three men hadn't moved from their chat session as we left the store. Would never return.

This is a great place to satisfy your hobby needs. A touch of old school and the guys are…read moreenthusiasts. Prices were reasonable and I am making a list of accessories that are "needed".

Great shop! Some good sales on decks and amazing sale shoes! Clerk dude was nice and happy to…read moreanswer questions! Got an awesome shirt with one of their designs for $20!! Not many places period have shirts for under $40, so gotta love that!