These people are most honest and well respected people I have ever dealt with they there very…read moreawesome and cleaning is top of the line I recommend them to anyone who wants there place done right Thank ya'll for the service

From the owner: Call today for a free estimateread more

I hired this service after seeing flyers in my building for Lily & Associates Cleaning & Moving…read moreService. I am attaching the flyer for context, since the Yelp listing appears under a different business name but uses the same phone number/business contact information. The first visit was billed as a $100 deep cleaning for my dad's studio apartment and lasted about 45 minutes. My dad had only lived there for about a week, so this was not a long-neglected apartment or an unusually difficult job. The plan was for this to become a weekly cleaning service afterward at $75 per visit, so I was hoping to establish a reliable ongoing arrangement. Unfortunately, the cleaning did not meet expectations. The floors did not appear to have been swept or mopped, the toilet seat was still dirty, the coffee nook counter was still dirty, visible pieces of trash were left behind, and the leather sofa still had visible marks from something that had dripped and had not been wiped off. Because my dad needs extra support, having a reliable and thorough cleaning service is especially important. I raised these concerns, and the company agreed to come back and address them. However, on the day of the scheduled return, they canceled at the last minute and moved it to another day. At that point, I requested a refund so I could hire another company rather than continue waiting. I was then told they do not offer refunds and only provide re-cleaning. I want to note that I did not sign a contract, and I was not told in advance, either on the flyer or in our communications, that refunds were not offered. I understand businesses may have internal policies, and I appreciate that they initially offered to return. But the combination of a disappointing first cleaning, a last-minute cancellation, and a no-refund policy that was not disclosed up front left us in a difficult position. I'm sharing this so others understand my experience before booking.

I would not recommend this company…read more The communication and scheduling process was frustrating from the beginning. I was preparing for a major surgery and needed a deep cleaning beforehand, so despite the communication issues, I decided to move forward because I had used the company once before several months ago. Unfortunately, the deep cleaning was not completed properly. Multiple areas of my apartment were either not cleaned at all (my entire bathroom, for example) or were still visibly dirty afterward, and I ended up spending additional time cleaning myself despite paying $170 for a deep cleaning service. When I contacted Lily and provided photos documenting the issues, I found her responses to be dismissive, disrespectful, and unprofessional. While a second cleaner was eventually sent, the process of getting the issue addressed was far more difficult than it should have been. The cleaning issues were disappointing, but the customer service was absolutely terrible. After repeated communication and scheduling problems, I decided to take my business elsewhere. I cannot stress enough that I would not recommend this business to anyone.

Fast, friendly and my house is spotless. Couldn't be more…read morepleased. They even helped me move a queen size mattress upstairs for me.

I received a prompt reply and straight to the point price as soon as I made the request. Two…read morecleaners showed up early and cleaned until everything that I requested be cleaned, was cleaned. They worked around my family (including children) being in the home and didn't complain. They brought their own products, used different color cleaning cloths and didn't need guidance one bit. I thoroughly enjoyed their cleaning service so much that I booked re-occurring weekly cleanings based off their first service alone. I hope to have them for a very long time. Thank you so much!

cleaning day is the best day! The day I come home from work to a clean house is the most relaxing…read moreevening of all - I never feel the need to "do a chore" Love Altogether Clean!

We can't say enough about how pleased we are after our deep cleaning service. Yes, the deep…read morecleaning cost was understandably more than a normal cleaning, BUT SO WORTH IT! Our cleaner's attention to detail was amazing. She was incredibly thorough, kind, and polite--even with our dogs trying to lend a paw. We're so grateful for the wonderful job she performed and are looking forward to our next cleaning day. It truly feels like we have a new home!

The women completed a deep clean of my apartment. They were very thorough and my home is tidy. My…read moreoven looks new and everything is organized. My only issue was the bathroom. It did not match the cleanliness of the rest of the house. The shower caddy needed to be cleaned, and they moved my trash an to another location (which I don't care about), but didn't clean the wall behind the previous location . I know I'm a stickler, but I think they did well. They were professional and thorough.

The Cleaning Girls have been cleaning my father's house for almost a year now. I live out of town…read moreand coordinate the cleanings on a different time zone. Communication has always been easy and effortless. I'm happy to find a reliable team that our family can trust. The cleanings are thorough and spotless. I highly recommend this professional and efficient team!

Cleaning not very well sounds like wasted money !! No more…read morecleaning I don;t know she might confused my requested between us I was requested cleaning cabinet specially outside but, she didn;t get cleaning inside also out side not very goodjob

From the owner: My focus is having you happy with a clean and healthy place to live. Also no more dust keeps you…read morebreathing better. I will always make sure you're 100% satisfied with my work and cleaning