I have had many good drinks and meals at NRG, at various locations over the past 10 years, today's at Brisbane domestic airport was the worst. At 0805am my partner and I were greeted by the servers, Holley and Bianca. Holley took our order(2x jumbo drinks and 2x ham, cheese and avocado croissants) and was all too quick to take the payment. We've gone to the waiting area, only to get called back saying they have no croissants with avocado, my partner wasn't impressed since we have now already paid for our meal and that's what she was set on... So i've taken over ordering to save the young lady getting an earful. I then changed our order to a couple of eggs Benedict wraps, Bianca now jumps in and feels the need to point out that there is no avocado on those wraps, to which I replied that's fine. The two girls talk amongst themselves for a minute before the still confused Bianca repeats herself, saying "but those don't have avocado either" , then I've replied saying "I know but since you don't have avocado on the croissants we just want to change our order". She gave me the dirtiest look you could imagine before saying, "well I'll have to call my manager", her manager must have given her the okay because she's then told me that the order change will cost us another $2,which we did and just went to go sit down. A short while later our meals and drinks were ready, which were nothing like I remember, the juices were bland and appearred watered down alot and the pre-made meals tasted atleast a day old... I would not recommend NRG to anyone after this experience. read more