Everything was great! Fast service. My move was better for it. Big open space for the moving truck…read moreand the place is very clean.

From the owner: Since 1963, Derrel's Mini Storage has provided self-storage from Sacramento to Bakersfield and even…read moreon the Central Coast. Founded by Derrel J. Ridenour and his son Derrel A. Ridenour, Derrel's Mini Storage provides the largest storage facilities in the nation. Today, there are over 60 locations and we continue to grow! We value our customers and take great pride in our reputation as the premier self-storage company in the communities we serve. With beautifully landscaped grounds and clean facilities, it is a priority for us to be good neighbors. Our focus is on providing a quality product and excellent customer service and we know our employees are the backbone of our company. Now Open!

Great and friendly service! The staff here has always been very helpful! There has been many times…read morewe were offered water or help to move our things while working in our storage. We appreciate you staff!

Texas couple who are in charge in the lobby, SUPER nice, great hospitality! Very helpful…read more Definitely would recommend storing belongings at this location

The girl was very kind and took the time to show us the place and help us very well she did a great…read morejob thank you so much

Very rude staff They don't even greet you when you come in…read moreThey're constantly rolling their eyes and have rude remarks, I tried to make conversation and they were not enthused, please do not rent here

The person helping me was Lexi, and I had a lot, and I mean a lot of questions and she was super…read morehelpful. She made sure to answer everything. Definitely helped score a deal, and currently renting a space.

DO NOT STORE YOUR THINGS HERE! Over the last couple of…read moreyears, there have been mice that have gotten in and damaged our stuff, for that they gave us a discount for 1 month. Now, we are emptying it out, and I am paid 2 months in advance and they said "WE DONT GIVE REFUNDS, NO MATTER HOW MANY MONTHS YOU PAID IN ADVANCE." They are thieves and have no integrity, and poor business ethics.

I enjoyed coming in when Ramona and Robert were working, as they were always very kind,…read moreprofessional and helpful to me and others. They were in sharp contrast to some of your other employees that I have dealt with in the office, namely Cookie and Audrey. I found them to be extremely rude, condescending, and impatient with the customers. They are not really cut out to be in customer service at all. I have actually discouraged friends from using this storage facility due to the poor treatment that I received from them various times. You never know who may come in to rent storage, and word of mouth carries a lot of weight here in Bakersfield. I will not be returning to this facility. I only gave one star only because of Robert and Ramona, as their kindness was always much appreciated!

Over priced, won't accept credit cards without charging you and yet they can't see to make ENOUGH…read moremoney. Either mail your payment early, pay the fee to use a credit card or go directly to the business. They DO NOT have the capabilities to make your payment via website/internet where as other storage companies have had this capability for quite some time! In my opinion they are greedy!

Amenities listed aren't available - electronic gate access is not available. Rent has been raised…read moretwice in last year and gate still isn't fixed

From the owner: Our Bakersfield, CA self storage facility offers drive up access, boxes & moving supplies and…read moreelectronic gated access. Rent or reserve your storage unit online today!

The lady and man in the office were really helpful and good prices as well thanks guysread more

great pricing and very pleasant office assistant! It is also a super convenient location for me!read more

an increase of the rates is ridiculous and the reason is it always goes up & I tell them about…read moreweeds and insects in there and nothing gets done

I am extremely unsatisfied with the people that are running this location. Rude, rude, rude!! I…read morehave actually been hung up on by the guy! For asking a question. This new, younger couple are very unprofessional & very rude. I miss the former people that ran this place. I've had this storage unit for about 7 years. I would not recommend storing here to anyone. Currently in process of relocating our storage contents to another place! Do NOT do business with these people! The ONLY reason I gave them one star is because I had to rate them. Otherwise ZERO stars from me, my family, & the horrible service!

Safe Clean Quiet ----PERFECT!!!! as a traveling professional…read morethis was by far the BEST. Park I've ever stayed in. The staff was so accommodating, it was like I've known them for years. Friendly clean NO SLUMS..... If I'm back in the area I'll be back. Thank you for having me! Bg

Management is extremely incompetent and rude . I was a long term resident, I always paid my rent on…read moretime and never had a single issue until I submitted my 30-day notice. They sent me a link they already knew had problems opening. Because of that, I emailed my 30-day notice instead, but later the assistant manager Trisha claimed they had nothing on record. After I followed up by text because my email was never answered. I explained that I had already emailed the manager Chelsea and never received any response, and I even had to send screenshots of the email to the assistant manager as proof. Throughout this conversation by phone Trisha would sigh and was very rude. On top of that, they did not give me my full refund back and took over a month and a half to resolve anything. They gave me the run around. Emails were completely ignored while I was trying to follow up, and the only way to get any response was by texting them. When I tried to complain about the situation, the manager even hung up on me instead of handling the issue professionally. Very unprofessional experience overall. I would not recommend staying here if you expect decent communication, professionalism, or fair treatment.