The management and communication is extremely poor. Doctors are great but hindered by poor…read moreleadership. Canceled my appointment without notice. Found out after 90 minute round trip. Accepted doctor's without incorporating them in the portal and no access to medical records. Next appointment is 2 months to monitor Critical cancer stage diagnosis. Management has little concern for patients.

I was referred to the Chest Clinic of Northwest Specialty Care, due to an abnormal Chest CT. My…read moreinitial appointment was with Danelle Rodriguez, FNP-DNP. I was very impressed with this young woman, as she was both kind and professional. She listened very well and answered the myriad of questions I had about my diagnosis. She took her time, and I never felt rushed, nor was there any evidence that she was impatient with me, despite all my questions and concerns. She printed out my Chest CT results, as well as all of the blood tests she wanted to rule-out any auto-immune diseases, which she also thoroughly explained. Within a few days after having those blood tests run...NP Rodriquez called me to personally give me the results, and to offer suggestions for treatment, regarding the one test which was slightly elevated. Her explanations and reassurances helped to make me feel calm and confident. I explained that I wanted to confer with both my PCP and my Cardiologist, and she was very amenable to such. She reminded me of my lung function test and my follow-up with an MD Pulmonologist. As I left... I told her that I always research the Reviews of any medical professional to whom I am referred...and that ALL of hers were excellent, and after my time with her I completely understood why. I highly recommend NP Danelle Rodriquez! JoAnne Ellis

BEWARE OF ROTKIS He made NO DIAGNOSIS and hardly talked to me. He was indifferent to my serious…read moresymptoms and left the room quickly. Mine was the most rushed appointment I have ever experienced. The next thing I knew an assistant was giving me what I learned was a totally unnecessary shot of a serious medication. I subsequently went to an outstanding pulmonologist who suspected that I had a life-threatening and very rare condition. He immediately ordered a battery of tests which confirmed his diagnosis and sent me on to an ENT for surgery. I consider Rotkis the very worst doctor I've gone to in my life.

This review is for the front desk only. I did not mind waiting for a person to take my call because…read moretheir automated system tells you which position you are in as "the next caller." I was number 10 and was happy to wait 20 minutes because I knew I would speak with a person in the medical office, not a call center. The front desk takes calls in between patients, so they are doing double duty. I was treated with kindness, respect, and patience. After my son sees Dr. Chandra there next month, I'll write a second review. You can also schedule an appointment online if you can access the patient portal.

The doctor was great really liked him. But communication with office is awful. You can not get a…read moreperson in the office on the phone. Have left numerous messages and sent emails trying to fix problem but no one has gotten back to me. Have spoken to scheduling dept cause that's the only people you can get ahold of. And they have told me they are sending note to a person in the office 4 times and still nothing. Terrible messaging system with staff.

The worst office, I waited an 11/2 hours because they forgot about me and I went to a dark locked…read morelocation and could not find the sleep clinic, no directions no lights. I'm elderly and they didn't give a darn whether I fell or not but the worst part is the Office Manager would not call me back or speak to me!!!! Rude and unprofessional people!!!!

Dr. Nicole is quite literally the best Dr on thebface of the planet. She is incredibly…read moreknowledgeable, her bedside manner is insane, off the charts good! When most Doctors are in and out, spend as little time as possible, Dr Nicole takes her time with you. Shes asks you questions and actually listens to the answers. She is kind , compassionate, and caring in every sense of the words. She calls to ch3ck on you and has called me well after office hours to do so. When i was struggling physically with my asthma she came into thenoffice on a day off to meet with me and get me treatment. There is no way there is a better Dr than her. She...is...the....BEST!!!!

the staff are never the same. the only constant is the disrespect for the patients and our time…read more You will spend at least 45 minutes getting your shot

I have seen several doctors here, most were ok and seemed to care. It is the staff who is far from…read morenice. I called yesterday and spoke to Dr. Adras medical assisstant (wish I knew her name) she is one of the rudest people I've ever been around. She acted as if I was bothering her and was in a hurry to hang up. I told her I wish I didn't have to call I'am only calling because I'm sick. She is in the medical field and I'm sure was taught about caring and being nice. When I said I need more than the cough meds precribed to me when I saw the doctor on the 10th, she said she would send him a note. I explained I have a fevor, headache and chills. She said she (again) would send a note. In a singsongy voice she said ooookkkay, and hung up on me.

Alot of the bad stuff has been taken care of... When I went there..I. HOH.I motioned to gal at…read morefront desk I was HOH..she immediatly gave me a "gotcha " sign. and motioned for me to got to chair on right. Another gal came out who understood when I said "just speak SLOWLY and articulate and I.ll understand..She got it, and passed it up the line to Dr. Locher. In their business they have been deluged with COVID patients.. plus their regular load. I was told they had some changes in staff. The doc had my x-rays and we determined I had low grade emphysema ..but it WAS reversable. They got my Rx updated and I was on my way within 30min of checking in... I didnt tell them until I went to check out I was a retired LRT.. so I know that wasn't a factor

Avoid doing business with this company. They never got my CPAP supplies correct. Every order had…read moreerrors. Customer service is horrible and you wait on the phone forever. Billing is atrocious and I even received some bills twice or bills a year after I ordered supplies. Avoid this company!

Horrible service. PP took over my previous CPAP supply company, and I have never had so much…read moretrouble getting a simple shipment of equipment! They are very quick to request up-front payment, but now it has literally been weeks since I first ordered and nothing has arrived. I first called in July to order my supplies. Nothing came. Then I called again at the beginning of August, and they requested pre-payment. Two weeks later, I called yet again and found out that my order had still not been shipped. The rep I spoke with then promised to send it out "expedited delivery." Seven days later, nothing. I call back today and it supposedly has been shipped out, set to arrive in another two days. I'm finding a new company!

Didn't get far enough to see Dr. Galvez because the staff. (I'm not sure if they are new) They…read moredon't know how to look up patient records. They're constantly saying they didn't receive referrals when they simply just don't care to look in the right places. They were supposed to call me back and they never did. They constantly transfer to other people (who also don't know what they're doing) 3 referrals had to be sent and then finally they find them and they won't schedule my daughter properly and tell me they can't just go off what I've been saying to schedule her sooner BUT don't care to look in her records to see that the ICU wants her seen within a week. My daughter was supposed to be seen last week this is how long this is taking. They refuse to schedule her any sooner then 2-3 months out....after being in the icu. Maybe it's time to hire some people with more experience and who know how to use an EMR, make a phone call, take there job seriously and actually want to help people. Especially people who are in need of seeing a pulmonologist. Update: they called me to accuse me of telling my PCP doctor that they were refusing me care. which I didn't. What I did tell my PCPs medical assistant was that they said they could schedule her any sooner, they were pretending that she only sent 1 referral and giving me attitude about it, and if she calls them back to talk to them to tell them that they're fucking lazy. I'm so glad I didn't go here especially since they consistently lie to try and cover their asses. Also I got an appointment next week with a different pulmonologists office who are professional and organized.

My preemie sees Galvez and she is literally the most amazing doctor myself or my children have…read moreseen. She goes above and beyond for her patients and you can tell that she truely cares. We have never had a hospital stay where she doesn't visit. Even if it's an issue receiving medical supplies or prescriptions she goes out of her way to fix it.