Best place to get your facial treatment. Iza is very friendly and always makes me feel comfortable…read moreand very helpful. I always ask her to many questions about what products to use and what not. She is really good at what she does. I highly recommend this place.

What to do when it's Spring Break time but your bathing suit region still resembles a Christmas…read moretree lot? Head to Beauty by Iza for a Spring bikini wax. The treatment area is calming and there is even chocolate available. Waxing can never be described as one of the more enjoyable beauty treatments but it was less painful than some and she was kind and professional. The outcome was excellent. I also indulged in an Indian Head Massage which was amazing. Very relaxing, I get migraines and I found it helped with some tension in my neck. It's a great option if you don't have the time or budget for a full massage. Finally I had my eyebrows threaded, and she did a great job. I asked to have them left full, just cleaned up and she listened! She trimmed them a bit to shape and they look great!

My daughter came to visit me, so decided to go get a pedi... (deluxe). I don't remember the last…read moretime we got a pedicure. My tech was Yhashen Williams, and I did not catch the name of my daughters tech. Both young ladies were awesome. We were there for over an hour, and was very impressed with the attention to detail. I would highly recommend Beauty Rush. The salon was very clean, and had a nice vibe to it. They only downside I found was the soaking tubs were inserted bowls, and therefore didn't have the normal bubbly foot spas. Overall, I would give them a 10 star rating if I could.

So bummed. 1st & last time at this salon. I thought I got a decent pedicure until I got home and…read morefelt my incredibly rough heels. For $45 I expect a flawless pedicure and rough peeling heels is not acceptable. Ladies were nice but my technician wasn't great. Painted nails look fine. Average ?

I received a call back and was inquiring about the facial services to better understand what they…read moreare since there were no description on the website. See attached photo. i have never been there before so I think it's only fair to ask questions such as how long is the facial etc. I must've triggered some sort of insecurity because she resorted to saying how long she's been doing this which didn't address my question. She became defensive and told me that I should go with whomever I typically go to. Funny thing is I never even said that I was interested in booking an appointment as I was just calling to inquire just like I did with other places in Williamsburg. With that type of customer service over the phone, I wouldn't even bother seeing how it would be like dealing with her in person. I even told her I'm from out of town and only going to Williamsburg for vacation. With that attitude I don't know how you would compete against other places. I rarely publish reviews but felt compelled to write one to help out other consumers who are contemplating whether to try this place out or not. I don't think this person should be in business if you don't know how to help customers. What makes certain businesses last longer than others is when they can provide an overall positive experience from start to end. You really should reassess if you're in the right service industry given its health/wellness-related. I support small facial salons because they tend to be more passionate about what they do and it shows in how they talk about their services. I've been getting facials all over as I travel on vacation almost every month and typically not the same place and I always get a facial or massage in places I've never been to as I like to come home relaxed - after all that's why people go on vacation. I'm not sure why this individual would feel the need to dictate what I do on my time and where I should go for my facial. Response to owner's comment: That is not accurate that I would ask if you would screw up my face. Why in the world would anyone ask that?That doesn't even make sense. I simply was asking what the difference was between the clarifying facial vs the pure results facial, what product you use and if you included extractions. The fact that you said: I'm not at the shop to remember my products" is concerning given how much experience you claim to have and how you say you customize it according to the individual. You couldn't even name one brand! I ask because I prefer organic products and because you couldn't tell me what product you use then what makes you think I would've booked with you to even reject me? My comment was that unlike massages where its likely can't rare to cause any permanent damage in comparison to facials. We only have one face and if someone messes it up due to the product they use or being too hard when doing extractions; this can be irreversible. I explained this was why I was asking questions so I can feel comfortable and understand what your services entail and what product you used, but I never accused you nor directed that towards you or ever questioned your experience. I was surprised she reacted the way she did. The fact that you are being defensive again and turning this around on me speaks the kind of person you are. If you read my review if I wanted to bash you I probably would have said: It's 2025 perhaps if you invested on designing a site that is professional and user friendly then people wouldn't have to call for clarification and ask questions. I should've not even bothered to inquire as soon as I saw how plain your site looked and on top of that it's not even secure. No one has provided a review on your business in Yelp since 2020! For someone who has over 20 years being an esthetician and to only have 3 testimonials on their website? If you are truly as good as you claim to be I would think you'd have more customers raving about you. Even If your facial was free I wouldn't bother going there. There are plenty of places in Williamsburg with owners who are kind and helpful. Perhaps you can learn from Karina from Ardent Skincare. I asked her the same questions I asked you on the same day but see the difference between how she responded to me versus how you did in my attached video. Notice how she didn't need to mention how long she's been an esthetician because it's irrelevant. Besides who would ever tell a potential customer that they suck? I truly hope people see my review. As you can see I've never posted one ever but this person is appalling and people deserve to know her true colors. By the way most business owners appreciate candid feedback. If you can't accept honest reviews then you shouldn't be on here. These are intended for customers to share to help others.

Heather is so prompt and professional. I got a few waxing services and I am very happy with it…read more Heather took her time with the details of where I got waxed. I felt she really made me get my money's worth. She really made me feel welcomed and comfortable and we chatted about a lot of things where I realized she's so down to Earth. I'll be back for sure found a customer centered wax spa

BRI O!!!!! I recommend her 10/10 every time!!! She does AMAZING she tells you what she's going to…read moredo she listens to your concerns about your last visit or how your hair is growing. I loved up in Richmond and moved back to Williamsburg and seen her and never left her since. She is so sweet and gentle she makes you comfortable and she even tries to make the lip strip LEAST painful (IMO it's the most painful part) I wish I could post a pic of my bald coochie but just know she gets your coochie right she even tweezs!!! LOVE MY GIRL BRI O!!!

I would highly recommend this place for a wax. I was going to the one in Newport News but this…read morelocation opened and was closer. My wax specialist was Melody and she was awesome. She was very approachable and understanding. I would definitely recommend her to anyone. I had wish I had gotten the front desk clerk name and she friendly and helpful. She was helping me figure out what products I had gotten before they switched over to the new items. I left the center very help.

They were ok, I have had a few massages with other companies…read moreand they are just ok. The guy who gave me my massage was a little rough, also when I asked to go a little lighter on the touch it took me 2 times to say so. But after I left I felt better, so not a total waste of money.

Hi if anyone is looking for a place to go to for a massage don't go to Armrita Beauty & Wellness I…read morewent here to this place to try it out I read really good reviews on Yelp here and the service I had done wasn't that good. The massage therapist I saw here I couldn't understand anything what she said to me she has an accent that is hard to understand her. I only wanted to get a massage there but the therapist asked me if I wanted to add other services like hot stones and whatever else to my massage I got. It all added up in the end and it was really expensive for everything I got done there and on top of that they didn't take but cash and credit card no checks. The massage therapist was really pushy there kept asking me to make another appointment with them and I told them No. It was a not a good experience I had there will never go back to that place again now I know. Thank you, Jennifer Lin

My bestie and I were staying at the Williamsburg Lodge and booked a spa day. This place is…read morestunning, with a sauna, massive jacuzzi and treatments of all sorts. We each got a lavender body scrub and our skin felt soooo smooth after. Then she got a massage while I got a signature facial and both experiences were stellar. There is a relaxation room, tea's and cookies and, best of all, no cell phones allowed, it was truly bliss

Dear Management, I…read moream writing to formally express my serious concerns regarding the way my family and I have been treated at the Colonial Williamsburg Spa. Today, I arrived at the spa as a guest of my fiancée, who has a membership. I was immediately told to leave the property because I was supposedly not a member. When I provided my fiancée's name, I was told that the membership did not exist. The way this was handled was extremely rude, disrespectful, and completely unnecessary. Unfortunately, this is not the first time my family has experienced this type of treatment. Every time we visit, we are repeatedly questioned about whether we are members and whether we even belong there. At this point, the pattern of behavior is extremely concerning and has made my family feel unwelcome and singled out. There have also been inappropriate interactions with my fiancée. On one occasion, a worker asked her whether her hair was real. That is an inappropriate and uncomfortable question for an employee to ask a paying customer, and it further contributes to the feeling that my family is being treated differently. Our very first visit also involved an unacceptable condition in the facility: there was feces in the upstairs bathroom/locker room area. Despite that, we continued to give the spa the benefit of the doubt and continued coming back. What is most disappointing is the attitude and lack of professionalism displayed by the director. A director should be setting the standard for how customers are treated, not contributing to an environment where customers feel disrespected, unwelcome, or singled out. I would expect the director to actually direct--to lead the staff properly, address customer concerns professionally, and ensure that every member and guest is treated with dignity and respect. Unfortunately, based on our experiences, that standard has not been met. This behavior is unacceptable for any company, especially one providing a premium membership-based service. My family should not have to repeatedly prove that we belong every time we walk through the door. I am requesting that management take this complaint seriously, investigate these incidents, and address the conduct of the employees and leadership involved. At this point, my experience with Colonial Williamsburg Spa is beyond a one-star review. If zero stars were an option, I would give zero. I expect better from a company of this caliber, and I expect a professional response from management.

I am still relatively new to the area so I was unsure and hesitant where to get my hair braided…read moreespecially with some of the reviews from other places that I had seen;however with first speaking with the owner she put me at ease with the process and the cost. I have not been anywhere that includes a wash, dry, and hair included for the reasonable price I was quoted. I came in for a quick consultation where she could see what my hair needed and could handle and that same weekend she was able to do my braids. The braiding was neat and secure but not too tight. Also while she was doing my hair she noticed areas of my hair that needed more attention and care and made me aware of what I could do to help those areas. The time it took for her to do my hair flew by because of the conversations and attention she paid to me. I'm so happy I came across her and will definitely be going back especially to try some of her other services.

From the owner: Pure Elegance Salon & Spa is devoted to providing the highest quality in services such as…read morespecializing in kinky, curly textures, healthy nails (acrylic & gel available), pedicures, braids, weaves and more.

I decided to try Blown Away Salon based on reviews. Once you walk in it has that nice earthy vibe…read moreto the place. The staff there is amazing. Alexis Clark was my stylist and she was phenomenal. She knew exactly what I needed/looking for. I need my hair short but short enough that I could pull back. She even made it was still ponytail length. Everybody loves my haircut that she did and how she tailored it to my hair. I will keep going back to her.

Andrea did a great job and found a way to squeeze in an extra treatment for me. She was friendly…read moreand professional. The salon seemed clean and comfortable. My only slightest recommendation is an upgrade to staff appearance for hair and dress.

Ok, so I have never had a better, more relaxing experience getting my hair done than I did with…read moreBrenda at Hair, Body & Soul. I am in a female vocal singing group and we had a photo shoot recently where we had to recreate hairstyles from 3 different decades in 1 day. I met with Brenda before the day of the shoot and we went through photos and talked about the look we were going for. When the big day came, she took such amazing care of us! Each hairstyle was truly authentic (finger waves, anyone??) and really matched each of our personal styles. Brenda is so sweet and easy to communicate with, and her studio is a quiet oasis perfect for collecting yourself before a stressful big event! I can not recommend Brenda & her studio enough. Thank you a million times and we will be back!!

As someone with thin, baby fine hair that grows very slowly, it's always daunting to find a new…read morehairstylist when we move to a new city. Many times the stylist doesn't actually listen to me that I can't really do layers, I pretty much need a blunt cut. And then it will take nearly a year to grow out the bad cut. Not so with Brenda! She also has slightly fine, thin hair so she can relate completely. Not only did she listen to my needs for my haircut, she even recommended leaving just a bit more length than I was initially thinking. I like the resulting look, and if I hadn't, I appreciate erring on the side of caution, since it's much easier to cut more than to slowly grow out. She also had tips for where to part my hair and styling tips to help prevent breakage. Brenda was also nice enough to work me in for a same day appointment on very short notice. I'm so relieved to find a good, reliable stylist for Williamsburg!

Luna Nail Bar is the current name…read more Convenient location to our hotel, friendly staff, and they did great work for a great price. If you're visiting and need nail work, I highly recommend this place. It's also in a plaza with quite a few other things, you could accomplish a bunch of things without traveling any further.

I was visiting Williamsburg and wanted a pedicure. I found this a salon on Yelp, well-reviewed and…read morethey take walk-ins. The woman doing my pedicure didn't speak English, had to have conversations with two separate women across the room when I had questions. They didn't ask me what kind of pedicure I wanted, just sat me down and got started. I had to inquire from one of the women. Also, the massage chair didn't really work. It turned on but I felt nothing, and I tried multiple settings while I was there. The place was open and clean but the service was just so-so. The pedicure was so-so as well. There were what appeared to be 3regulars come in while I was there, for manicures so they must be pretty good at those. I did leave her a good tip but I won't be visiting again.