Horrible customer service. The day helping us knew absolutely nothing about the products. We ended…read moreup buying a hybrid pod system and when we opened (at the shop in front of the employee) it one of the coils was burnt out. We just wanted them to switch out the coil or exchange the unit for another one. This caused a big problem and they had to call the owner and instead of him empowering his staff to fix the problem we had to wait for him to come. We were in a big hurry and they refused to refund the defective item or do anything. The owner finally showed up and he refused to change out the coil and had an attitude like we were wrong. This is over a $2.00 coil. We demanded our money back and begrudgingly returned it. Customer service was non existent and none of the staff showed any concern about the issue.

What a great smoke shop. Friendly staff and knowledgeable owner. I was looking for a cigar hole…read morepunch. I left with more cigars as they have a wide selection. Whenever I'm back in Roswell,Nm. I will definitely stop to pick up more cigars.

Love this place!! Workers are friendly love Alyssa!! SUch a great selection good pricesread more

One of the best vape/tobacco shops that I have ever been to. Not just in Roswell, but in general…read more The selection of disposable vapes, e-juice, salts, rigs, wraps, etc. Is phenomenal. So that alone would get them rated very high. Add on all the other great things that they have to offer in the shop is another great bonus! Then you get to the customer service and it pushes the quality of the shop way above greatness! You'll always get a friendly face to greet you, rain or shine. They are knowledgeable of their products and go above and beyond to help you find what you need. And the prices out do any other shop I've been into. My husband and I moved to Roswell Nm about a year ago and this shop was one of the first places that we visited and we've stuck with them from the get go. And we will stick with them from here on out. It's worth it to go in and say hi to the owner and get to know the wonderful staff for all your smoke shop needs!

Best in town! I've been to other shops in town, regretfully. TKO offers great products, excellent…read moreservice!

Been shopping here for the last 6 years, even during COVID19 they had a trailer located at a gas…read morestation parking lot that still allowed them to provide sales to everyone. Everyone who works there has been friendly and accommodating. Highly recommend!

Loved it what was a very friendly they make you feel welcomed very good prices very good bud if you…read morehave not tried it I suggest you try it you won't regret it very good place to go to if you have not been two people that are new here stop on by you won't regret it it's a very good spot

From the owner: It all began with Gerry Greathouse and his venture into dairy farming. He believed in running a…read morevertically integrated cow-to-customer milk operation that was driven by a non-negotiable focus on quality and sustainability. The Greathouse family embarked on an inspiring journey of change, venturing into the uncharted territory of cannabis. As we adapted “from dairy to dank,” we discovered a new legacy. Instilled with lessons learned growing up on the vibrant dairy farm, Gerry’s three sons ceaselessly channel a tireless work ethic and adhere to a steadfast belief in quality and sustainability and entered into the world of cannabis.

Great tasty products, many options, staff is knowledgeable…read more Always a great experience with Matt when I go. Ty

Great prices, long wait times, staff no so pleasant, and the parking is horrible. I guess great…read moreproducts and prices come at a cost of an unpleasant experience