DO NOT DO BUISNESS WITH THIS COMPANY!!! They have charged me for services that were never done:…read morecleaning of the house, washing carpet after my tenants moved out. Failed to fix basic things to be presentable to potential tenants like changing the light bulbs, removing the rubbish from the property even though I paid for it to be done. Next, they have neglected to rent my house for 5 months after my first tenants moved out. The company claimed that the market is slow, people are not interested in renting my house. As the time went by, they lowered the rental price three time to "attract" potential tenants. The truth is their real estate agent didn't respond to potential renters' calls, texts. People who were interested to rent the house found my phone number and texted me directly, stating that they are interested to rent my house, but the listing agent does not respond to any of their requests. After this event, I fired Preferred Home Management company and rented the house myself within one week from placing an add. I leave in a different state than the house for rent is located and trusted that all of the above service were done as promised. Upon entering the house after 5 months on the market I could not believe that i paid for services that were never done. They committed fraud!!!

I would highly recommend avoiding this company. We had a rental and went 3 weeks in 90 degree…read moreweather with no a/c. Not to mention there was a roach problem we were unaware of and had to handle ourselves while in the unit. They also think we should have to pay $1300 on top of rent for listing the home early even though they didn't find someone to move in early. Every maintenance request I had to follow up on and I didn't even get an email or text response when I inquired about listing our rental so we weren't even sure they had done it. Do not move into their properties or use them. They do not value their clients and practice bad business.

I'm a home owner new to leasing my property. Dynasty has an amazing staff! Michael was extremely…read morehelpful and sweet. He answered any questions I may have had with patience and knowledge. Thanks dynasty team!

I have had the pleasure of working with Michael and his team at Dynasty Property Management for a…read morefew years now. What sets them a part from the competition is their high level of professionalism, communication, knowledge, and relationships with top experts/vendors across all fields. If you are looking for an elite property management team that is also responsive, Dynasty Property Management is definitely the answer!

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

Rhonda was great to work with. We felt like our opinions and needs were valued and she also brought…read morea lot to the table in terms of her knowledge in the industry. Rhonda comes across as confident, knowledgeable, and caring. When we had to negotiate with the seller on various items Rhonda was quick to respond and we knew she had our best interest in mind. We would highly recommend her to both new and seasoned home buyers and sellers. We won't be working with any other realtor going forward

Rhonda is great, friendly, very professional and quick to get back when you mean business! She…read moreconnects you with the best people in the business to help you with all your house buying/searching needs and also goes out of her way to find the best neighborhoods, houses and rental! I highly recommend her!! You will love her!

Since my initial review, the HVAC has thankfully been replaced and is in good working order. We…read morehave not had any other maintenance issues that needed to be resolved since then. But the communication with Steve has improved and we are optimistic that going forward things will be much improved.

I rented a property through First Investor Realty & Management about seven years ago. Since he has…read moregone back out on his own, I wanted to share my experience. As a Real Estate investor, I am deeply concerned about how my investment is handled. Steve was referred to me from a fellow investor. He took time to find out exactly what I expected from a management company, and came up with a plan that suited my needs at a fair price. He found a good tenant quickly and although there were some typical issues dealing with the tenant, things went smoothly. I ended up selling the property, but if I were to buy another investment property, I would certainly use them again.

We recently moved from our apartment at Tower Place. We moved about 20 min away. I desperately miss…read moremy apartment and the staff. They have valet trash pickup, now I am stuck loading my nasty trash in my new Lexus to haul it off. The pool there is great and so is the peace. I always felt safe walking from my car to my apartment whether it was day or night. I miss the open parking area where as now I am stuck squeezing my car into a designated parking spot with a car on the left that looks like they took a nice slide against a guard rail, and the other side is a huge work truck that I cringe to as I hear them pulling up thinking there is no way they arent gonna hit my car getting out. For being our first apartment, we were a little uneasy because we have always rented privately. Wendy, our office manager couldn't have made the change for us any easier. No matter what hiccup came up trying to get into the apartment, she was willing to work with us religiously. She made us feel like we were the only occupants there. If I had any questions, guaranteed she was working on it and I had an email or phone call back close to immediately. The layout of the apartment made it feel like my husband and I could do everything as a family with my son. I could always monitor his bedroom door, I could serve dinner and still have conversation with both my guys whether they ate at the table or livingroom as I was cleaning up. It is all the way around a place I honestly didn't realize I was taking for granted until my son's school district changed and we had to move. Hopefully, he will be driving in the next year. If so, and we are still renting, we will make Tower Place our home again. I want to thank Wendy for all the things she didn't have to do to make my life easier, but she did. Thanks to all the staff for how well the property was kept and the things I didn't realize I would miss so badly!