Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

I'm a home owner new to leasing my property. Dynasty has an amazing staff! Michael was extremely…read morehelpful and sweet. He answered any questions I may have had with patience and knowledge. Thanks dynasty team!

From the owner: We specialize in the management of rental homes, condo communities & apartments. We currently…read moremanage 100+ homes in the Charlotte & University Area.

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

A special thanks to Mikwon Williams for his continuous communication when the water was shut off…read morebecause a car bump into the equipment. Mr. Williams is always willing to help in any situation. He makes living at Verde a very pleasant experience.

Courtney, Mikwon, and Nae are fantastic!! Mr. Al is very responsive along with the entire…read moremaintenance team. I have been here since April and have seen the community improvements and really enjoy the monthly events! Great first apartment in Charlotte!

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

This is truly the worst property management company around, we have not had a working stove in our…read morehome for 2 weeks, in the middle of a pandemic, then they bring a used, unsterilized dirty stove to our home at 8:30 at night, and advise the Maintenance guy to go to Walmart to get cleaning supplies to clean the stove in our home. They are truly the definition of a slum lord. We have never been late on our rent and despite their piss pore job of managing properties we continue to pay our rent on time. The owner of the home a former doctor at Atrium who refuses to pay full price for anything when it comes to repairs at the property is disappointing. We have asked to be released from our lease they refuse to. Our deck is falling apart to the point it is hazardous for anyone to walk on it, they refuse to repair it. We have work orders from 2020 that have yet to be completed. There is mold on bathroom ceiling. Please take my advice do not rent from this company. You will regret it.

The WORST company to rent from. They are too lazy to help with anything. The website they use to…read morepay rent is constantly broken and all they tell you is, "It's your banks fault." However, I have three other roommates and it happens to all of us each month.

Beware Before Renting -- Unfair Charges, Poor Communication & No Respect for Good Tenants…read more We lived at 340 Halton Crossing Drive for five and a half years. Throughout my entire lease, we never paid rent late and always took care of the property. Despite being a dependable tenant, our move-out experience was frustrating and felt more like a money grab than a fair process. We were charged $200 for carpet cleaning--even though, after 5.5 years of normal wear, the carpets should've been replaced. The fact that they're still considered acceptable speaks volumes, yet we were billed as if they were brand new. On top of that, they charged us $300 for a lotion splatter stain on the stairwell wall--when routine repainting should be expected after so many years of occupancy. They even billed us $10 per battery for things like remotes, thermostats, and smoke detectors. That's not just excessive--it's unreasonable. The most outrageous charge, though, was $462 for a cracked double-pane window that was still under the home's 10-year manufacturer warranty. The damage was caused by thermal stress, which is common with double-pane windows. Rather than take the time to contact the warranty company, they passed the full cost onto us. Then there's the electrical setup. Running a vacuum or blow dryer would trip the power, and the circuit breaker is outside--forcing us to go out in the middle of the night to reset it. That's not only inconvenient, it's unsafe. Hopefully you don't run into a skunk or possum at 2 am while trying to get your lights back on. After being loyal tenants for 5 and a half years, we were hit with charges that seemed less about property maintenance and more about squeezing every last dollar on the way out. It felt like a cash grab, plain and simple. As for communication--Andrew was supposed to follow up with us after speaking to the landlord about some of the questionable charges. He never did. Why? Because the check for $168 was already in the mail. No explanation, no breakdown, no transparency They say good tenants are hard to find. We were those tenants--on time, respectful, and loyal for over five years. Sadly, this company showed us that no matter how well you treat the property or follow the rules, they'll still try to take as much as they can on your way out. The owner is unprofessional, avoids taking responsibility, and instead deflects blame onto tenants. When I shared my honest experience in a Google review, he responded with hostility rather than addressing the issues constructively. Rent here at your own risk.

Most systems are automated, which is great! Dixie Gazak is fantastic; she is polite and always…read morehelpful. On the other hand, Andrew Shearer can sometimes be rude and condescending. I'm fortunate to have only spoken to him a few times.

My review to express my disappointment regarding the condition of the home I recently rented…read morethrough Invitation Homes at Olive Coast Street, Charlotte, North Carolina. During the onboarding and move-in inspection process, several items were identified that required repair or attention. Although my lease began in April and rent was paid for that month, I did not move into the property until May. Given that the property was vacant during that time, I reasonably expected that the identified issues would have been addressed before my move-in date. Unfortunately, when I moved into the home, many of the outstanding items had not been completed. As a result, I was required to take time away from work shortly after moving in to accommodate maintenance visits and repairs that could have been completed before occupancy. As a tenant, I believe it is reasonable to expect that a home is move-in ready at the start of the tenancy, particularly when concerns have already been documented and there was ample time to address them before occupancy. The inconvenience of coordinating repairs after moving in, combined with the need to miss work, has been frustrating and disruptive. I paid rent beginning in April, and I believe the property should have been inspected and prepared for occupancy before my move-in date. Instead, I was left dealing with issues that had already been identified, causing unnecessary inconvenience during what should have been a smooth transition into my new home. I respectfully request that Invitation Homes review this matter and consider an appropriate accommodation for the inconvenience and time I lost from work while facilitating repairs. I would appreciate a prompt response outlining how these concerns will be addressed. Thank you for your attention to this matter. I look forward to your response. Sincerely, Cheryl Ann Snyder-Samuel Charlotte, NC

My repairs were done very quickly and at a great time. The technician was also great!!read more