Fantastic experience from start to finish. This locally owned jewelry store went above and beyond…read morewith their service--everyone was kind, patient, and incredibly helpful. I never felt rushed and felt truly valued as a customer. Highly recommend if you're looking for excellent service and a great local business to support!

Hometown jewelry store with people who really care. I cannot say enough about how well we were…read moretreated!

always great service at a fair price picked up a new item today that is exactly what I wanted…read more Also left another piece for repair. love the shop.

I had a great experience and will gladly come back to the Gem Smith for future needs! They beat…read moretheir quoted timeline, and were cost friendly. They did a great job replacing a few diamonds, soldering, and cleaning my finance's engagement ring.

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Amazing service. Helped us refurbish an old multi generational keepsake ring with a really thin…read moreshank that eventually broke from wear. Also completely recreated the cutout pattern that had fallen out on one side. They are wizards!

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

Forge is great! After shopping around we found them and we would never go anywhere else again. We…read morewent in to get rings for our wedding, and felt no pressure. The guys there that helped us were so extremely nice also. The process was so smooth also. From choosing a ring we liked, to completely customizing it from the ground up was amazing. My wife loves the ring she got, and she gets so many compliments from people about it. The are super fast and willing to help and answer questions anytime. It was great because my wife debated on a ring and they were super helpful about where to help us create the ring in our price range that she loved. Since going there we have gone back and bought necklaces and bracelets and love the experience and customer service they have every time. They make buying jewelry easy and hassle free. I would recommend them to anyone looking for anything from engagement rings to everyday jewelry.

Everyone there was very kind and attentive but the pricing was absolutely out of our range. Rings…read moreparted at 2k. They are entirely customizable which makes the price seem worth it but for us, it wasn't what we wanted. I'd only recommend going if you already know you want a more unique ring and it needs to be custom... and you're willing to pay for it

Dangerous place for my bank account. But so worth it for unique quality home decor, clothes, and…read morejewelry. I ordered a skirt from them several years ago after seeing it on their Instagram account. They were good to mail it to me! I recently had them hold a blanket but wanted to come to the store. So happy I did! The owner and employees are so nice. And helpful.

This store is darling! They have soooo many cute thingS Alex and ani, hobo, water sandals and so…read moremany other cute brands. This would be a great place to buy a gift for someone. The workers have always been so friendly. They gave my little boys gummy bears to keep them happy.

I went to the Centerville Utah store to return an Amazon purchase. The information for the return…read moresaid that any Kohl's associate could handle. I didn't see any signage for returns so went to the checkout area which is where all of the associates were. While I was in line at the checkout, the people behind me were talking about how they didn't see how this location stayed in business because there were no shoppers. When I finally got to the front of the line which took about 10 minutes, I was told to take my return to the back of the store. Again, no signage about where to take returns. I went to the back and found an area for returns although no signage to indicate it was for returns. As I was standing in line again, a woman walked over to a register that appeared closed and stood there looking at me. She didn't say next or indicate that she was open for business. She then looked at me and said in a sarcastic tone, are you ready? I responded to her sarcastic tone with are you ready? It is evident why this store or Kohl's will be going out of business soon. They have gone the way of Kmart; terrible or nonexistent customer service.

This store and every other store out there NEVER have what you need or order in stock. Never ever…read moreshopping with Kohls again. Wasted all my kohls cash and money. Done with this store.

By far the best piercing shop I've ever gone to, and I no longer go anywhere else. I've now had a…read moretotal of 5 piercings done here and all have gone so smoothly.​

the appointment was at 7 pm. got there at 7 pm. Casey, the piercer didn't show up until after 7:30…read more Super unprofessional.