Very good work and I will use again in the future. Easy access a bd fast turnaround.read more

This is a very interesting little shop, with all kinds of unique snack items. The seamstress and…read moreher husband are kind people. The lady did a good job on our repairs and alterations. The only thing I was dissatisfied with was - when she altered my husband's pants, she did not alter the crotch; she only took in the sides on the pant legs. In fact, I might just bring them back in and see if she will complete that job? Truly, though, I do wish more of the good comments for Hem & Sew would be "recommended" because the one Yelp chose thus far as a "recommended" review is hands down a ridiculous review! How can his review be recommended when he did not even patronized the place? He says he does not want to because they support police officers? Police officers are here to protect us all. It is not a political matter. In fact, that Yelp person makes it into a political matter by boycotting. Give this place a chance. It's really a cool little shop!!

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.

The service here was atrocious. I have been double charged before on accident without an apology…read more And I was told when asking some questions "Do you want me to do your clothes or you go do it yourself?!" Looks like a husband and wife business. But always so rude. I'd rather drive to Aiken to get alterations than stay in Augusta and go to these people.

If you need something fixed this woman is amazing. I take everything there. She is always kind,…read morealways working, the place smells like the best food you ever ate, i am sure it is her lunch. her prices are min. Its a wonderful business.

Got a wool coat adjusted because the sleeves were too long. Got a zipper in a north face jacket…read morereplaced and a dress shortened. The workmanship was top notch. I will go again.

I've gone to Alisia for alterations to a formal gown and to have clothes sized down. She made a…read moreBEAUTIFUL tailored coat from a pattern; you can not find many people willing to sew from patterns, anymore. Also, her pricing is competitive. She is straight forward and her work is top of the line; always my first choice!

Sue has done all of my alterations for at least 10 years. she does excellent work and can alter…read morejust about any garment. I'm short so I use her a lot

This Asian-owned small business is my go-to for clothing alterations. I've had a formal gown and…read moremultiple pairs of pants altered here. She will communicate if she's unable to make certain alterations, which I appreciate because I would rather she do so than to damage the garment. It is cash-only, but I appreciate the customer service offered here. For example: I brought in a pair of pants where the fabric had ripped under the belt loop. Because she recognized this would probably happen again due to how the pants were made, she reinforced behind the rest of the belt loops as well at no additional cost.

Small unassuming shop. 2 ladies. Appeared nice. The main worker was very terse in conversation and…read moredidn't want to explain how she was going to correct the slope in my garment. She also told me that one other process I wanted done couldn't be done. Oh how I miss Tony the Tailor in Albany, GA. Was always an experience and he was an expert that explained why and how your item would be perfect for you when he and his seamstresses were done. This lady was rude and walked away once she told me she wasn't going to alter my garment. I never know why I have these high expectations of supposed professionals. Lol

Ms. P is a real magician. She was so kind to my daughter and I walking in there needing a…read morebridesmaid dress altered. Ms. P is highly talented and skilled. I would highly recommend her to anyone. My daughters satin dress was beautifully altered with precision at the perfect length. Now, my daughter won't be tripping on the dress. If anyone needs an alteration please go. Ms. P did a Super Fantastic Job!

I would definitely use Mrs P again. Great prices and very friendly. I don't want to ever use anyone…read moreelse. Thanks

I had to get my favorite jeans patched up. There were two small holes in the crouch area and did…read morenot want to part with them yet. I was surprised when they told me it would be ready the next day by 3:00 pm. I returned the following day and it was still laying there on the bottom of a pile of clothes. They apologized and told me to return 10:00 am the following day. Which I did. They did a great job with patching it up. I'm just grateful that I only live less than a mile away. On the ticket was was no phone number for me to check on the status of my jeans. The reason why I gave it 3 stars instead of two because it was so cheap to repair/patch it up. $8.00 only! Great work but poor communication.